We were very upset to realize we were in an outside room, no breakfast included, and we were only able to use the shuttle once. And that time the shuttle handicap lift wouldn’t work, so we waited an hour in the bus. The times do not coordinate with events they have happening and it is through a 3rd party, so they do not take care of their guests. We were stranded twice. The first time was at the resort after their sponsored show. We had to walk back in the freezing cold, I have asthma and a torn meniscus in my right knee!! The second time was after the Grand Ole Opry! We were right at the stop at 10pm, as the bus was heading out. We did not get to go through the shop prior to the show due to the mechanical issue with the bus. We went straight into the shop, did not linger, needed to use the restroom but didn’t have time. And, the shuttle was pulling off as we approached the pick up spot, on time! A wonderful couple catching the Wyndham shuttle said they would get in their truck at their hotel and come back to get us. Praise the Lord, they did!