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Hotel Metropol Basel

4.0 star property
Hotel with restaurant, near Basel Zoo

Choose dates to view prices

Experience the charm of Basel at Hotel Metropol Basel, where modern amenities meet historic surroundings. Unwind with a workout in the 24-hour gym or explore nearby Basler Muenster and Marktplatz with bike rentals. With free in-room WiFi, multilingual staff, and helpful concierge services, this upscale hotel is a haven for travelers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $200
$218 total
includes taxes & fees
Jun 6 - Jun 7

Why we love this property

Breakfast bounty
Fuel up for adventures ahead with the buffet breakfast offered at this hotel. Morning spreads that satisfy.
Sleep in ultimate comfort
Memory foam mattresses cradle tired bodies at this hotel. Blackout drapes ensure darkness for sleep, while turndown service adds a touch of luxury.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

8.8 out of 10
Excellent
(43 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

9.8 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Style Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Economy Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2
  • Free WiFi

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8.8 out of 10, Excellent, 805 reviews
The price is $189
$207 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • BIS Tower - 2 min walk - 0.2 km
  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km

Getting around

  • EuroAirport Airport (BSL) - 23 min drive
  • Mulhouse (MLH-EuroAirport) - 23 min drive
  • Basel SBB Station - 1 min walk
  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Basel Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Marktplatz Tram Stop - 17 min walk
  • University Tram Stop - 22 min walk

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Bierrevier - ‬3 min walk
  • ‪Kaffeemacher - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • Burger King

About this property

Hotel Metropol Basel

Hotel Metropol Basel offers a great location, putting you within a 15-minute walk of Basel Zoo and Basler Muenster. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Congress Center Basel and St. Jakob-Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 30 per night)
    • Onsite valet parking (CHF 30 per night)
    • Onsite extended parking (CHF 30 per night)
    • Limited self and valet parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Handrails in stairways

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 19 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self parking costs CHF 30 per night
  • Valet parking costs CHF 30 per night
  • Extended parking costs CHF 30 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Hotel Swiss Quality

Metropol Swiss Quality

Metropol Swiss Quality Basel

Metropol Swiss Quality Hotel

Metropol Swiss Quality Hotel Basel

Hotel Metropol Basel

Metropol Basel

Swiss q Metropol Basel

Hotel Metropol Basel Hotel

Hotel Metropol Basel Basel

Hotel Metropol Basel Hotel Basel

Frequently asked questions

Does Hotel Metropol Basel offer free cancellation for a full refund?

Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Metropol Basel?

Yes, cats and dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Metropol Basel?

Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Metropol Basel?

No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.

What is there to do at Hotel Metropol Basel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hotel Metropol Basel?

Yes, there's an onsite restaurant.

What's the area around Hotel Metropol Basel like?

Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.

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Reviews

Hotel Metropol Basel Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good, plentiful, and offered a great view, with a variety of options including fresh fruit, cooked food, and pastries. (24 reviews)
  • The hotel's convenient location near the airport bus stop and train station made it easy to access public transportation and airport shuttle services. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Lobby
Train station
Cities
Air conditioning
Bathroom
Transportation
Bed

Reviews

Verified

10/10 Exceptional

Clean room, good breakfast, helpful staff.
Joan, 1-night trip
Verified

10/10 Exceptional

Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Danny, 1-night trip
Verified

6/10 Good

Did not see a pool - or a gym - there was not even a relaxing area. There was no-one on reception on arrival. And the building itself felt like a concrete hostel block. I have zero idea how this hotel ever got a 4 star rating. The rooms were clean, comfy and equipped as advertised and the continental breakfast was plentiful.
Isabel, 3-night trip
Verified

10/10 Exceptional

Friendly and helpful staff at reception.
Michael, 1-night trip
Verified

10/10 Exceptional

Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Pauline, 3-night trip
Verified

4/10 Fair

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
ana, 1-night trip
Verified

8/10 Very good

Fine clean room - practically located A little strange that there are 3 hotels together
Anette, 3-night trip
Verified

8/10 Very good

We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Brittany, 1-night trip
Verified

8/10 Very good

Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Debbie, 1-night trip
Verified

10/10 Exceptional

Perfect! Basel is absolutely perfect for a weekend trip. The hotel was positioned just over the road from the main train station, bus from the airport arrives and departs in the same area. Basel card is included with stay so public transport is free! Also easily walkable to main areas. Checkin easy. We used the adjoining hotel reception as we had a late flight but this was no issue and there’s an option to check in electronically. Luggage store room. Room basic but clean and had everything we needed.
Donna, 2-night trip
Verified

10/10 Exceptional

Great reception staff !!
James, 1-night trip
Verified

10/10 Exceptional

Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Yuriy, 1-night trip
Verified

6/10 Good

Room was clean. girl on reception could do with some training on how to be a bit more helpful & not so blunt with people.
Alexanderina, 1-night trip
Verified

8/10 Very good

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Paul, 4-night trip
Verified

6/10 Good

Hotel was expensive for what you received A few things were to working Good location
Kim, 2-night trip
Verified

8/10 Very good

Very nice and convenient location. Fabulous breakfast on the top floor!
Albert, 3-night trip
Verified

10/10 Exceptional

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Chris, 2-night trip
Verified

10/10 Exceptional

Hotel Metropol was perfect for our quick stay in Basel. It is located steps from the train station. The staff is helpful. When we arrived before check in to ask if we could store our luggage while sightseeing, they said our rooms were ready and allowed us to check in early. How nice! We were able to walk all over the city from our hotel. We enjoyed our one-night stay here. We were not able to have breakfast at the hotel as we had an early departure the next morning. We would recommend staying here.
Kristen, 1-night trip
Verified

8/10 Very good

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Angela, 1-night trip
Verified

10/10 Exceptional

Close to SBB station. Lovely breakfast. Nice room.
Dr Sandeep, 3-night trip
Verified

10/10 Exceptional

Staff was very friendly and helpful
Anna, 2-night trip
Verified

10/10 Exceptional

Very accommodating staff
Wade, 1-night trip
Verified

10/10 Exceptional

Good location, easy access
mahnaz, 1-night trip
Verified

10/10 Exceptional

Great stay!

We loved the helpfulness of the staff. They were very helpful!!
Christine, 3-night trip
Verified

8/10 Very good

Good hotel

We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Frederik, 1-night trip