Aparthotel

Casa Wahh

Property class: 4
Aparthotel convenient to Playa Paraiso

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At Casa Wahh, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
  • Lounge area

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Apartment, Terrace

A modern living room with a sofa, wooden coffee table, and a dining area with chairs and a table.

Deluxe Apartment, Terrace

  • Garden view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Private Pool

A modern living room with a sofa, coffee table, and a dining area with a bench and table.

Deluxe Apartment, Private Pool

  • Garden view
  • 259 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, Private Pool

A modern living room with a sofa, wooden coffee table, and a TV mounted on the wall.

Deluxe Apartment, Private Pool

  • Garden view
  • 259 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Private Pool

A modern two-story house with a swimming pool, outdoor seating, and tropical plants.

Deluxe Apartment, Private Pool

  • 259 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Penthouse, Private Pool

An outdoor patio with a wooden table and chairs, a large vase, and a view of greenery and a pool.

Deluxe Penthouse, Private Pool

  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Deluxe Penthouse, Private Pool

An outdoor patio with a wooden table and chairs, a large vase, and a view of greenery and a pool.

Deluxe Penthouse, Private Pool

  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 3 Twin Beds

View all photos for Deluxe Apartment, Terrace

A dining area with a large table, three hanging wicker lamps, and a view of greenery through large windows.

Deluxe Apartment, Terrace

  • Garden view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760

What's nearby

  • Jaguar Park - 8 min walk - 0.7 km
  • Hunab Lifestyle Center - 10 min walk - 0.9 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Hospital de Tulum - 4 min drive - 2.1 km
  • Tulum Mayan Ruins - 11 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Coco Cafe - ‬5 min walk
  • ‪Nimeño Bakery - ‬18 min walk
  • ‪Jasmine - ‬5 min walk
  • ‪Xibak Tulum - ‬20 min walk
  • ‪Rossina - ‬9 min walk

About this property

Casa Wahh

  • At Casa Wahh, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 9 apartments

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property

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Reviews

Casa Wahh Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant, TUUCh, was great according to guests. (6 reviews)
  • The private pool was a refreshing oasis and a highlight of the stay, with many guests praising its beauty and spaciousness. (9 reviews)
  • The spa offered a relaxing atmosphere with a pool, cold jacuzzi, hot jacuzzi, and sauna. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Apartment
Beach
Private pool
Kitchen
Taxi
Family friendly
Trip
Location
Shopping center
Walking

Reviews

Verified review

8/10 Very good

Would stay again. Great apartments in a safe area for those that are going to stay a while.
Verified review

10/10 Exceptional

I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
Verified review

10/10 Exceptional

A great retreat away from the noise

This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Verified review

10/10 Exceptional

Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
Verified review

10/10 Exceptional

This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Verified review

8/10 Very good

We stayed at the penthouse and had a great time. There’s more pros than cons, that I will share: Pros Location is great, in a closed secured part of Zama, security 24/7, lots of restaurants, cafes, shops and tour operators within walking distance. Pool and patio area are really nice, spacious and has a shaded and a sunny side area. Rooms are spacious, and so are the bathrooms. Kitchen is clean and well equipped to make food. There’s a mini store and two pharmacies right across the street. The housekeeping team was really nice and helpful. Beautiful place to stay. Cons Internet-super spotty, had issues the entire stay. It only worked on the main floor, once you went to the upstairs room or pool area, it did not work. I message Liana but her response was that she would report it to the provider :( Overall, I would stay here again, and would recommend it, but the person in charge needs to step up her act, and be more responsive.
Verified review

10/10 Exceptional

The stay was amazing. The only thing is just the exterior at night it’s pretty dark, but nonetheless it’s very quiet and peaceful. It’s very relaxing to stay there the communication it’s good with the host. Overall a good experience except for the cabs they can be pretty hostile if you get your own cab like (Eiby or Indrive) but the Taxis in Tulum are very aggressive and they just want to take the most money they can. I would just say be careful on that part.
Verified review

8/10 Very good

Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Verified review

8/10 Very good

great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Verified review

10/10 Exceptional

We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Verified review

8/10 Very good

We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Verified review

10/10 Exceptional

The most Honest Review

Casa Wahh was insanely beautiful. It is in this luxury complex of apartments in Tulum. Casa Wahh is about a 20-minute taxi ride to the center of Tulum where all the restaurants and resorts are which can be a bit annoying because all of the taxi drivers are scammers in Tulum. If you plan on staying here, I suggest renting a car. The host Anel is the absolute best, she will do anything in her power to make your stay a pleasant one. We reached out to her with any questions or concerns, and she answered all of them in a timely manner. Take into consideration that these are apartments and not an adult only resort and there may be children or dogs on the premises. She has no control over that. We didn't get a chance to visit the spa but we did book a massage and clay mask in our room which was a 10/10. There is a restaurant called TUUCh on the premises which was great. Overall, I enjoyed my stay here, it made my stay in Tulum pleasant.
Verified review

4/10 Fair

Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Verified review

10/10 Exceptional

Excellent property for our family of 5. Rooftop pool and eating area was amazing. All the bedrooms, bathrooms and living space top notch. We would definitely stay here again. There's a 7-Eleven across the street right outside the gated community. We didn't walk anywhere. We used a taxi and then rented a car. Just be careful with parking when exploring. We got our car towed in the hotel beach zone.
Verified review

10/10 Exceptional

Really nice place I recommend I will definitely be booking again
Verified review

10/10 Exceptional

What an excellent experience
Verified review

10/10 Exceptional

I enjoyed staying at casa wah
Verified review

10/10 Exceptional

Amazing property and host!
Verified review

10/10 Exceptional

Excellent property, great safe community, not far from the beach and center of Tulum.
Verified review

10/10 Exceptional

Beautiful Place love love the atmosphere My family love love the place
Verified review

10/10 Exceptional

Everything is beautiful! Clean and spacious. We will totally stay here again.
Verified review

10/10 Exceptional

Beautiful quiet place to relax
Verified review

10/10 Exceptional

Amazing atmosphere and architectural designs
Verified review

10/10 Exceptional

Nice y quiet
Verified review

10/10 Exceptional

Amazing place. Feels like a Spa. Gorgeous decoration.