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Extended Stay America Suites Memphis Germantown

2.5 star property
Hotel in Memphis

Choose dates to view prices

Photo gallery for Extended Stay America Suites Memphis Germantown

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
In the heart of Memphis, Extended Stay America Suites Memphis Germantown offers a welcoming space to unwind. Guests can start their day with to-go breakfast, stay connected with in-room WiFi, and take advantage of laundry facilities. The lobby features coffee/tea service and a TV for relaxation.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Housekeeping (on request)
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $88
$107 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Extended Stay America Suites Memphis Germantown West

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 917 reviews
The price is $80
$97 total
includes taxes & fees
Nov 25 - Nov 26
Extended Stay America Suites Memphis Germantown West
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About the neighborhood

Map
6500 Poplar Ave, Memphis, TN, 38119

What's nearby

  • Baptist Memorial Hospital-Memphis - 6 min drive - 4.6 km
  • Memphis Botanic Garden - 9 min drive - 8.5 km
  • Shelby Farms Visitor Center - 10 min drive - 8.2 km
  • University of Memphis - 10 min drive - 9.9 km
  • TPC Southwind - 11 min drive - 9.6 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Central BBQ Poplar - ‬12 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Babalu Tapas & Tacos - ‬3 min walk

About this property

Extended Stay America Suites Memphis Germantown

When you stay at Extended Stay America Suites Memphis Germantown, you'll be within a 10-minute drive of University of Memphis. Free perks include WiFi and on-the-go breakfast daily between 6 AM and 9:30 AM.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 5:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area

What to do

  • Discount at nearby fitness center

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Frequently asked questions

Does Extended Stay America Suites Memphis Germantown offer free cancellation for a full refund?

Yes, Extended Stay America Suites Memphis Germantown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites Memphis Germantown?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Suites Memphis Germantown?

Sorry, there's no onsite parking at Extended Stay America Suites Memphis Germantown.

What are the check-in and check-out times at Extended Stay America Suites Memphis Germantown?

You can check in starting at 3 PM. Check-out time is 11 AM.

Does Extended Stay America Suites Memphis Germantown have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

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Reviews

Extended Stay America Suites Memphis Germantown Reviews

6.6

Good

7.0

Cleanliness

8.4

Location

7.4

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Elevator
Shower
Kitchen
Smoking
Desk
Car
Food
Bathroom

Reviews

8/10 Very good

friendly staff.. highly recommend
Zachary, 7-night trip

6/10 Good

Room needs a deep cleaning and updating. There was visual debris on the walls and some hard surfaces. Staff was responsive.
CasSandra, 6-night trip

10/10 Exceptional

Would stay again very satisfied love the king size rooms always comfortable
Tamika, 1-night trip

10/10 Exceptional

Great place
Martwain, 1-night trip

2/10 Poor

The outside looked fine, there was ample parking. Front reception was very friendly, hospitable and patient (Lena?). Hallway decor was outdated and room had a an icky vibe. Bed looked like a rollaway but had an ok mattress (if you like firm). Shower tub drained super slow, had to wait 20min to use again. Overall good price for just a quick overnight stay. Felt more like an old motel vibe.
Cynthia, 1-night trip

8/10 Very good

The kids in the floor above me were running up and down the halls all night long and it was really annoying to say the least. They even pulled the fire alarm at 2:30am on my 3rd night here. The staff were nice, especially the girl on the 2nd shift! The room I stayed in was exceptionally dirty upon arrival. I had to get it specially cleaned bc it was too nasty to inhabit at its current condition. There were even 3 HUGE dead cockroaches on the floor and on the edge of the under bed by the bedskirt. I felt really dirty whenever I was in my room. Last complaint, the tables, kitchen counters, and bathroom areas were not wiped down. I could have stayed somewhere nicer for the same price. And I should have. Did not rebook my room after this stay.
Tiffany, 7-night trip

4/10 Fair

The Stay was okay. I had bugs in my room when I went to bed
Mirac, 1-night trip

6/10 Good

Wish it was a bit more clean and furniture needs updating
Olga, 1-night trip

10/10 Exceptional

Shoutout to Mr. Randy, Ms. Theresa, Ms. Alexis, and Ms. Cynthia! They are and always have been so sweet and accommodating!
Jessica, 1-night trip

8/10 Very good

Compared to my previous visits at a dozen other hotels in the city, Extended Stay is the fist place where I watching feel safe enough to walk to and from work. Its very quiet and peaceful with little to no crowds. My only small gripe about is their breakfast in the moring. They only have a few granola bars and muffins, but the coffee is pretty decent
Chandler, 1-night trip

2/10 Poor

i caught bed bugs
Jasima, 1-night trip

10/10 Exceptional

Life Saver

My daughter needed a place to stay asap. Quick and easy. Thank you!!
1-night trip

10/10 Exceptional

Good
Kenneth, 1-night trip

10/10 Exceptional

N/A
Martwain, 1-night trip

2/10 Poor

Smells bad
Kavitha, 4-night trip

4/10 Fair

Our 2 rooms were visibly dirty, and there was a bad odor. We had to go buy Clorox wipes, Lysol spray, and plug-in air fresheners. The place was very run down.
Heidi, 2-night trip

2/10 Poor

Bad nasty hotel

Filthy nasty hotel with bedbugs and roaches when I spoke politely about the situation the declined to give me my refund back when I checked out within 2 hours of being in the hotel and spotting the bedbugs in the bed . Teresa is rude and she will hang up in your face and not solve anything . I wouldn’t recommend this hotel to anyone especially with kids
Raven, 1-night trip

2/10 Poor

Not good.

This hotel was terrible. Dirty, run down, and bad service. The front desk staff were nice enough, but made several mistakes with our billing such that we couldn’t use the WiFi and had to re-run our info several times. The room was unpleasantly dirty. Would never stay again.
Terrie, 1-night trip

6/10 Good

We didn’t know that there would be no ice available.
Joyce, 1-night trip

2/10 Poor

Late check in after 11pm is not possible, it was not mentioned anywhere. The front desk is closed at 11pm. The rooms are dusty, messy and bad. The hot water did not work, so changed to a different room, a person in the next room was yelling and fighting with his family the whole night. It was a nightmare. Never going back to this or any ESA hotels. Worst hotel services in my entire life. The carpets inside the room and hallway were so bad, nasty. Do not recommend for anyone.
Palanivel Rajkumar, 2-night trip

4/10 Fair

Not the worst but not good

My room had grease on the walls and all over the floor. I couldn’t walk barefoot in the room. My socks were black. The hood over the stove had grease on it for what looks like years. The bath tub was lumpy and the room smelled musty. I killed some little bugs crawling on the floor and a cockroach in the elevator, the second floor smelled like weed. Keys didn’t always work. Never seen a pot and pan or housekeeping the whole time I was there. Bed and pillows were comfortable and it was cheap though.
John, 5-night trip

2/10 Poor

Arrived and they claimed they didn't have the reservation, took over an hour to get someone on the phone at expedia at 1am and they still wouldn't check us in after that. Ended up having to call around and drive across town and pay for a different place. Awful service.
Lydia, 1-night trip

6/10 Good

Well Below Expectations

The door card reader was very finicky. There was no trash can in the room at all. The cabinets were built circa 1984. The sheets were poorly fastened to the mattress and were stained. The lamps had either no bulbs or were otherwise not working.
Phillip, 1-night trip

6/10 Good

Dingy and Disappointing

I liked the area, the security, and the general layout and amenities of the hotel. However, it was very disappointing to check in and find a completely bare/empty kitchen. When I reserve a hotel that says they provide a full kitchen, I expect every element of a kitchen to be there. We checked in at around 7:30 pm, after an exhausting day, and just wanted to make the food we brought with us and have dinner. THERE WEREN’T EVEN KNIVES AND FORKS!!! Give me a break. I didn’t want to have to trek what seemed like a mile away back to the lobby to request that. The carpet was so dirty our socks were completely black after only a few hours, the bathroom had not been cleaned and there were small tufts of curly hair on the floor behind the door. Clearly, no one actually came into the bathroom so they could look behind the door during the “assessment” portion of your cleaning promise. The more I think about it, the more disappointed I am. We won’t stay again. This isn’t the kind of hotel you should find in upscale Germantown.
Andrea, 2-night trip

2/10 Poor

Worst place in Memphis

There was socks left under our beds plus trash left in one of the cabinets in the room plus we found a bag of narcotics in one as well. Hotel smelt like pot the entire time and the personnel didn’t want to do anything about any of it.
Colton, 7-night trip