Hilton Cardiff

Property class: 4.5
Luxury hotel with indoor pool, near St. David's

Choose dates to view prices

Hilton Cardiff puts you in a great location, within just a 10-minute walk of St. David's and Cardiff Castle. Guests can indulge in deep-tissue massages and enjoy local cuisine at Graze Restaurant & Bar, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Elevator
  • Minibar
  • Digital TV service
  • Dry cleaning/laundry service
The current price is $109
$130 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 9 of 9 rooms

Junior Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Deluxe)

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kingsway, Cardiff, Wales, CF10 3HH

What's nearby

  • Cardiff Castle - 1 min walk - 0.2 km
  • Bute Park - 2 min walk - 0.2 km
  • New Theatre - 3 min walk - 0.3 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 11 min walk - 1.0 km

Getting around

  • Cardiff International Airport (CWL) - 41 min drive
  • Bristol International Airport (BRS) - 84 min drive
  • Cardiff Queen Street Station - 9 min walk
  • Cathays Station - 11 min walk
  • Cardiff Central Station - 12 min walk

Restaurants

  • ‪The Owain Glyndwr - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Greggs - ‬5 min walk

About this property

Hilton Cardiff

  • Hilton Cardiff puts you in a great location, within just a 10-minute walk of St. David's and Cardiff Castle. Guests can indulge in deep-tissue massages and enjoy local cuisine at Graze Restaurant & Bar, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

    • 202 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (up to 22 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*

Parking

    • Offsite parking within 0.1 mi (GBP 35 per night); discounts available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Toys
  • Pool toys
  • Lifeguard on site

What to do

  • Golfing nearby

Working away

  • 7 meeting rooms
  • Conference space (3651 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, and Swedish massages.

Dining

Graze Restaurant & Bar - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for GBP 15 per day (rates may vary)
  • Wired internet access is available in guestrooms for GBP 15.00 per day (rates may vary)
  • Wired internet access is available in public areas for GBP 15 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately GBP 19.95 per person
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay

Parking

  • Parking is available offsite and costs GBP 35 per night (0.1 mi away)

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 5 per person per day
  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Does Hilton Cardiff offer free cancellation for a full refund?

Yes, Hilton Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Cardiff?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hilton Cardiff?

Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Cardiff?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hilton Cardiff?

You can check in starting at 4:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hilton Cardiff?

No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.

What is there to do at Hilton Cardiff and nearby?

Hilton Cardiff has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Hilton Cardiff?

Yes, Graze Restaurant & Bar offers local cuisine.

What's the area around Hilton Cardiff like?

Hilton Cardiff is in Cardiff City Centre, a short 9-minute walk from Cardiff Queen Street Station and 6 minutes' walk from Cardiff Castle. Travelers love the hotel's prime location.

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Reviews

Hilton Cardiff Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a large range of hot and cold food options. (76 reviews)
  • The restaurant offered a varied selection of food and drink, with excellent breakfast options and friendly, welcoming staff. (29 reviews)
  • The gym was well-equipped and good, with some reviewers mentioning it as one of the hotel's excellent facilities. (6 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Parking
Shower
View
Bathroom

Reviews

Verified review

8/10 Very good

Good city centre hotel , nice relaxing stay
Verified review

8/10 Very good

Apart from the lift issues, hotel was nice, comfortable, breakfast was amazing and location was very good. Spent 2 nights.
Verified review

10/10 Exceptional

We had a lovely stay at the Hilton Cardiff. All the staff were extremely friendly and helpful, especially the reception team. Also a special thank you to Rohit, who looked after us so well during breakfast and made us feel very welcome. Excellent service throughout—we would happily stay again.
Verified review

10/10 Exceptional

Victoria at reception was really welcoming and friendly and explained everything very well made me feel at home, great experience.
Verified review

10/10 Exceptional

Great stay here warm and welcoming staff would definitely recommend
Verified review

8/10 Very good

Refurbished since our last stay- its very clean looking
Verified review

10/10 Exceptional

Wonderful stay. Hotel very well maintains and in great location
Verified review

10/10 Exceptional

The hotel was modernised, clean and staff were friendly. Perfect location to access all amenities. Definitely returning!
Verified review

6/10 Good

Room was decently clean, but found old fingernails around the bed. The bed was falling apart and the hot water wasn’t consistent. Amenities were helpful.
Verified review

8/10 Very good

Great stay, central location. Lovely breakfast… friendly staff
Verified review

10/10 Exceptional

Clean room, staff very friendly and happy to help. Lovely onsite restaurant, the food was delicious. Overall for our first stay it was made lovely. We will be back.
Verified review

4/10 Fair

I was given a cold, very large room designed for a wheelchair user which I am not. The heater was noisy and the room decor cold and uninviting. I had to insist on a new room. Staff not apologetic about initial room that made me feel very uncomfortable. Breakfast was good and the staff super helpful at breakfast. Hilton Cardiff used to be first rate, but no longer unfortunately.
Verified review

8/10 Very good

Good location, no actual Hilton parking but there is very very close parking anyway. Pay for use pool and gym was a surprise.
Verified review

10/10 Exceptional

We had a lovely time. Great location and really comfortable bed.
Verified review

10/10 Exceptional

Nice room with a wonderful view. Staff friendly and efficient. Hotel excellent though restaurant was poor and overpriced. Breakfast excellent and good value.
Verified review

6/10 Good

Overall ok but several issues: 1 - Shower flooded the bathroom 2 - Robes provided were damp 3 - Breakfast, plates were cold and food was barely warm. Staff disinterested when challenged. 4 - Lift is very quick, can leave you feeling queasy. On a positive note, pool excellent (despite an unexpected charge). Reception staff really helpfull.
Verified review

10/10 Exceptional

Edward stood out as an exceptionally helpful member of staff. So informative, friendly and knowledgeable and nothing was too much trouble. He went above and beyond and we were very grateful as it was our first visit to Cardiff. We had a deluxe room which was very comfortable, executive lounge was an added bonus. Breakfast was amazing, plenty of of choice.
Verified review

10/10 Exceptional

The hotel location is perfect for exploring Cardiff on foot. There is access to two car parks within easy walking distance. The rooms were clean with friendly staff and also offered great spa facilities. The breakfast buffet was superb with a large range of hot and cold food.
Verified review

10/10 Exceptional

A clean and comfortable room in a central location with a good buffet breakfast.
Verified review

2/10 Poor

I am a regular hilton guest so was expecting the same standard. Room wasn't particularly clean. No water in the room, very little amenities only 2 tea bags and 2 sugars. No robe or slippers in the room. Pool was a £5pp charge. The ladies changing rooms were disgusting also very dated. Had to go back out in my towel to get a key for the lockers. The pool was absolutely freezing, full of young children splashing and playing ball games even in the adults only swim lane. The pool itself was disgusting.
Verified review

10/10 Exceptional

Nice hotel, excellent staff
Verified review

10/10 Exceptional

Clean and tidy. Great location
Verified review

10/10 Exceptional

The hotel is in a perfect location and has easy access to amenities and transport. The pool was very busy.
Verified review

6/10 Good

The room was nice and spacious but the bathroom looked dated specially the door. We pulled the beds together because we had children with us and where the bed was it was very dirty on the floor we found the an old dried cheeto under the bed which was not pleasant. The amenities were really good we really enjoyed the swimming pool, steam and sauna. Breakfast service was good and we found the staff very friendly and helpful. The views from the room over the castle were also really nice.
Verified review

8/10 Very good

The hotel was pleasant and staff were excellent. Disappointed the gym wasn’t open till 8am so was unable to use it in the mornings before getting out to a conference.