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The Willows Hotel

3.0 star property
Boutique hotel within easy reach of Lake Michigan

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Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Lobby
Lobby sitting area
Dining
Front of property
With its boutique charm, The Willows Hotel welcomes you to a cozy retreat near Lake Michigan. Relax by the lobby fireplace or stay connected with in-room WiFi; enjoy concierge services and luggage storage for a seamless experience.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Near the beach
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $157
$185 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Majestic Hotel

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,017 reviews
The price is $175
$206 total
includes taxes & fees
Sep 22 - Sep 23
The Majestic Hotel
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About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 1.4 km
  • Lincoln Park Zoo - 19 min walk - 1.6 km
  • Wrigley Field - 3 min drive - 2.8 km
  • Michigan Avenue - 5 min drive - 4.6 km
  • Navy Pier - 9 min drive - 7.4 km

Getting around

  • Chicago Midway Airport (MDW) - 36 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive
  • Chicago, IL (PWK-Chicago Executive) - 44 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 7 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duke Of Perth - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

The Willows Hotel

The Willows Hotel puts you just a 5-minute drive from Lake Michigan and Wrigley Field. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. This boutique hotel is also just a 5-minute drive from Michigan Avenue and State Street. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Diversy Station is 11 minutes and Wellington Station is 12 minutes.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 300 ft (USD 25 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)

Here's the breakdown, no surprises

Parking

  • Parking is available nearby and costs USD 25 per day (300 ft away)

Policies

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Does The Willows Hotel offer free cancellation for a full refund?

Yes, The Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Willows Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at The Willows Hotel?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) and Rivers Casino (19-min drive) are both nearby.

What is there to do at The Willows Hotel and nearby?

Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course.

What's the area around The Willows Hotel like?

The Willows Hotel is a short 13-minute walk from Lake Michigan and 6 minutes' walk from Lincoln Park. The local area is walkable and popular for its beaches.

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The Willows Hotel Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Parking
Bathroom
Lobby
Neighborhoods
Store

Reviews

10/10 Exceptional

Willows stay

Love staying at the Willows. Location is great. Lobby is very welcoming
1-night trip

10/10 Exceptional

Hidden Gem

This Hotel was cute and comfortable. I love that it si right in a great neighborhood, in Lincoln Park. Love Front night clerk, he was super cool. The room was nice and cool for
CAROLYN, 3-night trip

10/10 Exceptional

Urban Santcuary

Reasonable neighborhood hotel with a long history. Clean quiet, and accessible to many neighborhood venues, as well as easy walk to Lincoln Park.
Carl, 1-night trip

6/10 Good

The hotel itself was okay, the front desk service upon check-in was very uncomfortable
1-night trip

10/10 Exceptional

Clean, Comfortable, and Charming

We were only there for one night, but it was so clean and comfortable for our stay. It was the perfect size for the two of us and all our needs were provided for. The only thing I wished we had was a chain lock or another additional lock on the door for safety purposes.
1-night trip

10/10 Exceptional

Great location and great staff!
Dawn, 4-night trip

10/10 Exceptional

The Willows delivers on expectations

The Willows met my expectations, based on previous reviews that I looked at. Its an older boutique hotel, so expect some smaller rooms and bathrooms. Overall the room was clean and comfortable, and the air conditioner worked just fine. Overall a good option in the Lake View area if you're not looking for luxury.
Mike, 1-night trip

8/10 Very good

The stay was very good.

The stay was very good. The hotel is well-maintained and the staff is very attentive. I would stay at The Willows Hotel again. Note: I am waiting a refund of the USD 100.00 deposit paid at check-in.
Carlos Alberto, 5-night trip

10/10 Exceptional

Loved the atmosphere and the staff was very friendly.
Roland, 1-night trip

10/10 Exceptional

Friendly staff and very comfortable beds. We enjoyed our stay here.
Theresa, 1-night trip

10/10 Exceptional

Excellent boutique hotel. Great big rooms with charm, adorable lobby to relax in. Would def stay again.
Wendy, 2-night trip

8/10 Very good

Quaint hotel

We picked this place due to location. We were able to easily walk to a Cubs game! This place is super cute and quaint, though it needs updating which I read in previous reviews… overall it was still a good place to stay and we would stay again!
Kevin, 1-night trip

10/10 Exceptional

Good shower pressure, comfy bed, good location near restaurants that could be safely walked to. Parking garage across the street. 100 yr old hotel with decor to match. Overall good stay
Jason, 2-night trip

10/10 Exceptional

Lovely little hotel tucked away from all the hustle and bustle of the big city
Linda, 1-night trip

10/10 Exceptional

We enjoyed our stay. Very comfortable room and beds. It would be nice if the bathroom light wasn’t on a motion sensor. Providing fruit, yogurt, juice and muffins at breakfast would be a huge plus.
Melody, 1-night trip

10/10 Exceptional

Location is perfect for a weekend near the lake.
Patricia, 2-night trip

8/10 Very good

Check in was great. The lobby was super cute. This is a very old building. There have been updates but the bathrooms are still dated. Walking in your room was muggy and stale. We turned up the window unit. When we got back it was better but still not great. The location was amazing. Lots of great restaurants in walkable distance. For the price I thought it was a good value.
Thera, 1-night trip

6/10 Good

Very quaint and very very noisy. A little dingy but rooms were clean. Not a bad stay for the location/price.
Taylor, 1-night trip

10/10 Exceptional

Quaint small hotel close to restaurants and Wrigley Field
Nicolette, 2-night trip

8/10 Very good

Quiet, had what we needed.
Sheryl, 1-night trip

8/10 Very good

Location
Peter, 1-night trip

10/10 Exceptional

Thank goodness we found this place!

We had some terrible luck with the hotels we booked on this trip - the first one was out of hot water, and the second one we couldn't even check into because there was no front desk staff and they tried to charge us an additional $130 on arrival thru text. We quickly booked the Willows Hotel at the last minute, and it was a night and day difference. The concierge was waiting for us when we arrived, and helped us get checked in fast and easily. The staff was friendly and the rooms had a lot of space. We were traveling with 2 young children so this was key - they loved it and want to come back to stay. We will definitely stay there again!
Brianna, 1-night trip

8/10 Very good

Great neighborhood location
Pamela, 1-night trip

4/10 Fair

Pitiful stay

The hotel rooms were old and very small bathrooms. No room at all in the bathroom to turn around. Every time we get back to the hotel never any water. The evening guy had zero customer service and no attention to detail. The rooms were musty ! Great location poor quality and not even close to a updated hotel.
Risa, 5-night trip

8/10 Very good

Nice, quiet, clean.
Tarah, 1-night trip