Upon check in, there was great confusion over which rooms had been cleaned. The office was a disorganized mess. Our room was on the bottom floor in a highly trafficked area and the sliding glass window did not lock, thus giving me a sense of lack of safety, especially since there were some very shady looking people hanging around in the parking area, which was also filthy. My guess is that there is definitely some illegal business going on at this motel. The room was old, smelled very bad, and the bathroom was filthy, rendering it unusable. The bathroom sink handle was broken as well. We did not even bring anything into the room and decided to go to the casino and hang out until the early hours of the next morning. Upon returning, we just opted to check out and leave for home without even sleeping there. I would very much like a refund for our (non)stay and would highly suggest that Hotels.com eliminate this property from its inventory. It is that bad! I use Hotels.com often and have never written such a poor review nor stayed in such a horrible establishment. Unbelievable!