Ritz Acapulco Hotel All Inclusive

Property class: 5 and above

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At Ritz Acapulco Hotel All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Galerías Acapulco. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, Villalinda serves breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a free kid's club, and a children's pool. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$175
The current price is $210 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(62 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(76 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670

What's nearby

  • Galerías Acapulco - 1 min walk - 0.1 km
  • Parque Papagayo - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.8 km
  • Diana the Huntress - 17 min walk - 1.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪El Zorrito - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Woolworth Café W - ‬4 min walk
  • ‪El Portón - ‬1 min walk
  • ‪Frutiyogurth - ‬3 min walk

About this property

Ritz Acapulco Hotel All Inclusive

  • At Ritz Acapulco Hotel All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Galerías Acapulco. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, Villalinda serves breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a free kid's club, and a children's pool. Fellow travelers love the helpful staff.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet meals, snacks, and select beverages included
    • Basic alcoholic beverages included

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Soccer

Lessons/classes/games

  • Aerobics

Entertainment

    • Onsite entertainment and activities
    • Theme parties

At a glance

Hotel size

    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (MXN 150 per night)
    • Electric vehicle charging point on site

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

Ritz Acapulco Hotel All Inclusive Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

7.8

Property conditions & facilities

Popular mentions

Food
Service staff
Room
Beach
Location
Restaurant
View
Bathroom
Children
Drinks

Reviews

Verified review

10/10 Exceptional

Nice hotel, staff was nice
Verified review

10/10 Exceptional

Clean room and staff was attentive
Verified review

10/10 Exceptional

Everything was so good, especially the food and the amenities.
Verified review

10/10 Exceptional

Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Verified review

8/10 Very good

Food was repetitive and very bland. We had to go across the street because kids no longer wanted the food. Our Ac in our room was out and they accommodated us to a different room which was good. Everything else was great spent most of the time at the beach and kids in pool.
Verified review

8/10 Very good

The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Verified review

2/10 Poor

Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place.
Verified review

10/10 Exceptional

Excellent view with equally excellent service. A few things can be improved: 1. The door to the balcony didn't close properly. 2. The air conditioning is either too cold or too hot at this time of the year (March). 3. Hand sanitizer would be nice, especially when the water at the tap tends to be iffy.
Verified review

2/10 Poor

Got food poisoning, hotel is not as advertised-it’s old and not well maintained, staff was rude, check out time was not communicated properly, room was missing all towels at arrival, unable to sleep due to loud music outside of room until 6am every night, air conditioner was not working properly and made loud noise, room toilet leaking water on floor, used eyelash stuck on mirror in the room’s bathroom, rude towel pick-up/return staff, food was not good and caused me to have food poisoning and had to go to the doctor for antibiotics, pools were overcrowded and dirty, activities and amenities not well explained, did not feel overall welcome at all…horrible experience all together.
Verified review

6/10 Good

The staff was great, and the food and evening events were enjoyable. However, the drinks were terrible—I’m almost certain they were not serving real alcohol. The pools also closed far too early. All pools shut down at 8 p.m., and the adults-only pool should have stayed open until at least 11 p.m. The rooms are very outdated, with visible rust in the sinks and throughout the bathrooms. Overall, I still enjoyed my stay, but this property could be much better. It clearly needs significant reinvestment.
Verified review

10/10 Exceptional

Excellent hotel, just in the heart of Acapulco it has everything you need to have an excellent vacation. Food is great, staff is always very helpful and the night shows are wonderful !!
Verified review

10/10 Exceptional

The property food and amenities were excellent. We had a great time.
Verified review

6/10 Good

Great environment! The food was ok. There’s room for improvement.
Verified review

10/10 Exceptional

Great place to stay, enjoy and relax!
Verified review

10/10 Exceptional

This is my second time staying at this hotel, I recommend who
Verified review

10/10 Exceptional

Everything was ok, Need more improvement in food
Verified review

8/10 Very good

.
Verified review

10/10 Exceptional

great staff
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excelente personal
Verified review

6/10 Good

-
Verified review

10/10 Exceptional

Yes
Verified review

2/10 Poor

This used the name Ritz, but it's not the Ritz Carlton. They would not put their name on this place. The staff was not very helpful, the accomodations were subpar and I left a bottle of pills in my room and came back 30 minutes later and they magically "disappeared".
Verified review

10/10 Exceptional

.