I left a review of how there were bugs in the room, they wouldn't refund, so moved our rooms. New rooms smelled like stinky animals and smoke mixture, so i weren't to store and bought febreeze to be able to handle the smell. Then after i left, after check out, they called and tried saying they were going to charge me for smoking in rooms, which definitely did not. I don't smoke, and my brother, from that room does smoke, but has to have assistance to get around, so i have to take him out myself. She was not very nice, nor helpful.