Poza Clara Sanctuary Hotel

Property class: 3
Beach hotel with outdoor pool, near Laguna Bacalar Ecological Park

Choose dates to view prices

You'll be in a fantastic location at Poza Clara Sanctuary Hotel, just a 5-minute walk from Lake Bacalar and Laguna Bacalar Ecological Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bahareque, which serves local and international cuisine and is open for breakfast and lunch. Other features include a bar/lounge, a snack bar/deli, and a terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $59
$75 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room, Pool View

A hotel room with two beds, a window with curtains, a chair, and a wall-mounted air conditioner.

Standard Double or Twin Room, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

A hotel room with a bed, a desk, a chair, a wall-mounted light fixture, and a decorative wall piece.

Superior Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a bed, a television, a window with curtains, and a wall-mounted cabinet.

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 3 min walk - 0.3 km
  • Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
  • Fort of San Felipe - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Ecopark Bacalar - 8 min walk - 0.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 67 min drive

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪La Guapachosa - ‬5 min walk
  • ‪Las Miches De La 1 - ‬6 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Xoloitzcuintle Bacalar - ‬4 min walk

About this property

Poza Clara Sanctuary Hotel

  • You'll be in a fantastic location at Poza Clara Sanctuary Hotel, just a 5-minute walk from Lake Bacalar and Laguna Bacalar Ecological Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bahareque, which serves local and international cuisine and is open for breakfast and lunch. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 7 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 6:00 AM - midnight
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available

Other information

    • Smoke-free property

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Reviews

Poza Clara Sanctuary Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is perfect for relaxing, lovely, and beautiful, with many guests enjoying it. (10 reviews)
  • Breakfast was consistently described as very good, delicious, and excellent value. (10 reviews)
  • The restaurant served excellent food, including healthy options, and provided good value for the price. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Breakfast
Bed
Restaurant
Location
Food
Kayaking
Coffee maker
Room
Bar

Reviews

Verified review

10/10 Exceptional

Had a perfect stay here. Lovely staff and location.
Verified review

8/10 Very good

Very convenient location. Ample time to get breakfast.
Verified review

10/10 Exceptional

Great sanctuary hotel, close to all amenities. The staff very friendly and helpful always clean air conditioning works perfect. Pool is lovely restaurant on site. Will definitely be going back next year with our group.
Beautiful refreshing pool
Great pool view room
Verified review

10/10 Exceptional

Wonderful helpful staff, beautiful gardens and pool, and close to everything central. I liked it so well that I extended my stay. Thanks to everyone at Poza Clara Sanctuary Hotel. I'll be back.
Verified review

10/10 Exceptional

The rooms were excellent and the staff went out of their way to help with a situation which happened on the first night of our stay.
Verified review

10/10 Exceptional

The free breakfast was very good. Lots of fruit and choice of eggs or pancakes. The location was near the town square. Lots of restaurants near by. The staff was very good and our room was serviced daily and all requests met. Would definitely return.
Verified review

10/10 Exceptional

Staff very attentive. Great location. Nice quaint hotel! Would stay here again
Verified review

8/10 Very good

Lovely little retreat!

The staff is amazing and the place is relatively good value for the money. Lovely grounds and pool. Restaurant food was good and healthy options available.
Verified review

8/10 Very good

Lovely Mexican hotel walking distance to the central plaza and 15 minute walk to quiet beach club. Cooking facilities could have been better and only one plate provided.
Verified review

8/10 Very good

Great stay. As other travellers mention the beds are rock hard. Also we had to ask for a blanket. They are availible if you ask. Pool is nice and location is great in the center. Stayed in superior room with balcony.
Verified review

10/10 Exceptional

Bathroom did not flush and door knob needed to fix. The staff were extremely helpful. It was close to the lagoon and to the park. Very clean.
Verified review

10/10 Exceptional

This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends.
Verified review

6/10 Good

Poza Clara is good value for the price (especially as hotels are getting more expensive in Bacalar). We stayed in the junior suite. The room looked better in photographs, but it was OK. Good AC, and surprisingly quiet for a room that faced the street. The bed was very hard. I like a firm mattress, but this bed was so firm it was uncomfortable. A mattress topper would make a big difference in quality of sleep. The kitchenette had the basics. There is no dining or sitting area inside the suite, so it’s basically a regular hotel room with a sink, fridge, and 2 burner cook top. The location is great. Close to the park and lots of restaurants, shops, etc.
Verified review

10/10 Exceptional

Great people, location and amenities!

The service was very good and the people there were kind, appreciative for our visit and very helpful to us. To pool is very cute and while we did not use it, the people that did seemed to enjoy it. The location is ideal... just a couple blocks away from the main square - close to walk, far enough that you didn't hear all of the noise. Lots of restaurants and bars very close, making it a fun time for us. The only problem was that the bed is very hard and uncomfortable - even getting a mattress topper for extra padding would have made this much more enjoyable. Otherwise, good prices, great service and a wonderful trip.
Verified review

10/10 Exceptional

Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag.
Verified review

10/10 Exceptional

This is a hidden jewel. Highly recommended.
Verified review

10/10 Exceptional

Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback!
Verified review

10/10 Exceptional

Loved it
Verified review

6/10 Good

Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though.
Verified review

8/10 Very good

I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult.
Verified review

10/10 Exceptional

The Poza Clara staff were amazing and helpful. I advised the hotel it was a bday gift for my wife, and they made a beautiful floral arrangement on the bedding. Thank you! The associated restaurant was not so good. Food was overcooked and server had a poor attitude. Better to go next door to Ixchel food.
Verified review

8/10 Very good

The room was clean, bed comfortable and good shower. The flush initially didn’t work so we had to call someone to fix it. The hotel advertised direct access to the laguna which is a bit misleading because the access is about 15 min away. It was nice to get the kayaks for couple of hours through that access point. The hotel also advertises parking but there is only space for one car and we were told that we will have to be moving car in and out which was inconvenient to say the least so we left it in the street instead. Staff at the restaurant treated us like we were inconvenience, we didn’t feel welcome. We arrived couple of minutes after 8 for breakfast and the guy was looking at his watch several times with disapproval.
Verified review

10/10 Exceptional

Muy buena opción céntrico o en Servicio, buena actitud del personal, sin embargo, no vayan a dejar abiertas las ventanas, ya que la habitación se llenará de hormigas
Verified review

10/10 Exceptional

Excelente ubicación, muy cercano al centro. El club de playa es muy lindo y limpio. El servicio es bastante bueno
Verified review

10/10 Exceptional

Todo muy bien