Hotel Whitcomb

Property class: 2.5
Victorian hotel with bar/lounge, near Lombard Street

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When you stay at Hotel Whitcomb, you'll be in a great location, within just a 10-minute walk of Bill Graham Civic Auditorium and Warfield Theatre. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This historic hotel is also just a 5-minute drive from Moscone Convention Center and Oracle Park. The property is just a short walk from public transportation: Market St & 8th St Stop and Market St & Hyde St Stop are steps away.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Internet access
  • Connecting rooms available
  • Air conditioning
  • Gym
  • Bar

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About the neighborhood

Map
1231 Market St, San Francisco, CA, 94103

What's nearby

  • Orpheum Theatre - 1 min walk - 0.1 km
  • Asian Art Museum of San Francisco - 2 min walk - 0.2 km
  • Bill Graham Civic Auditorium - 2 min walk - 0.2 km
  • San Francisco City Hall - 5 min walk - 0.4 km
  • Warfield Theatre - 8 min walk - 0.7 km

Getting around

  • San Francisco Intl. Airport (SFO) - 26 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Oakland Intl. Airport (OAK) - 42 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 61 min drive
  • San Francisco Station - 3 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 13 min drive
  • Market St & 8th St Stop - 1 min walk
  • Market St & Hyde St Stop - 1 min walk
  • Market St & Larkin St Stop - 1 min walk

Restaurants

  • ‪Turquaz - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪All Star Cafe - ‬3 min walk
  • ‪La Cuisine Cafe - ‬3 min walk
  • ‪Gyro King - ‬2 min walk

About this property

Hotel Whitcomb

  • When you stay at Hotel Whitcomb, you'll be in a great location, within just a 10-minute walk of Bill Graham Civic Auditorium and Warfield Theatre. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This historic hotel is also just a 5-minute drive from Moscone Convention Center and Oracle Park. The property is just a short walk from public transportation: Market St & 8th St Stop and Market St & Hyde St Stop are steps away.

At a glance

Hotel size

    • 459 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 4 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Parking

    • Onsite self parking (fees apply)
    • Onsite valet parking (USD 66.12 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Hotel Whitcomb Reviews

7.4

Good

7.8

Cleanliness

6.6

Location

8.0

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. The room I stayed in was okay. The bathroom was small and the furniture was peeling. How you watch TV in the room was a little new which was appealing. You use a Chromecast and then just link your favorite streaming services to it. However, the chromecast kept cutting out. The room service was also not always available. I was told that they stopped at 4pm. However, I would leave in the morning to go sight-seeing and my room would not be cleaned at all. The bar in the lobby was lovely, however the food area where you can buy breakfast and lunch was often unattended. I had an okay stay but I felt that given how old and expensive the hotel was the service could have been a lot better. It was disappointing.
Verified review

4/10 Fair

The only highlight of this hotel is a man named James. Everything else was crap. Other staff were very dismissive. The room had peeling wall paper. Everything is dark, old and dingy. Neighborhood is sketchy as well.
Verified review

8/10 Very good

Great hotel good location!

Lovely hotel, good location just off tram lines. Fair sized rooms and good value for money. Great breakfast counter in the lobby
Verified review

8/10 Very good

L'architecture du siècle dernier est dépaysante et reposante.
Verified review

2/10 Poor

Have you watched the movie Shining ? That corridor from the movie ? This hotel is like that. It's scary the moment you step out of the elevator.
Verified review

8/10 Very good

Jolie chambre spacieuse, le lit est très confortable. l'hôtel est bien situé. Pas de buit de l'exterieur, on peut dormir tranquillement.
Verified review

2/10 Poor

Refused to refund my stay even though I was unable to travel due to corona virus. This rating applies to both Expedia and The Hotel Whitcomb. Both of these companies had the choice to do the right thing, neither did. Not only will I never use Expedia or this hotel again, I will make it my mission to dissuade others from doing so. I hope both of these disgusting profiteering companies cease to operate ASAFP.
Verified review

8/10 Very good

The hotel was nice inside with beautiful wood carved
Verified review

4/10 Fair

The rooms look much larger in the pictures, it was challenging move past the overly large chair. The lobby was clean, most staff were inviting. There was however one night staff the called my partner an impolite name to say the very least which made her very uncomfortable and upset. I also just checked my credit card and there is a $60 charge from the hotel eventhough we left the room in ok condition (trash in trash cans, all dirty laundry in a pile) I will not be staying at this hotel again.
Verified review

4/10 Fair

It's old but sheets and towels were crispy clean as were facilities.
Verified review

10/10 Exceptional

It’s secure, beautiful hotel lobby interior, and helpful, courteous staff.
Verified review

10/10 Exceptional

Great, very convenient ........ two thumbs up! Worth the rate I paid
Verified review

6/10 Good

It is near the Orpheum Theater but otherwise not much nearby.
Verified review

6/10 Good

Barely passes a Go!!

This is a vintage old hotel that they have maintained by covering up instead of replacing and updating worn out decor. Wall paper is old has has visible signs of repair. There were holes in the wall where maybe a picture used to hang. They charge a $30 per day resort fee when you arrive that covers the in room safe, insurance on the safe, access to the small gym, wifi and daily room cleaning. This is included for free at all other hotels outside of SF in the bay area. That being said, I got a great deal and paid $100 a day. The bed was comfortable with clean sheets, the bathroom was clean, however the toilet seat was old and had gone thru many hole repairs, the toiletries were nice, the towels were newish and clean. I got a good nights rest. However the population outside of the hotel are drug addicts..tons of them looking like the walking dead on the street as you try to enter the hotel. If this is the best that you can afford, go for it, it gets the job done and is right in front of the MUNI and BART metro, so it will get the job done!
Verified review

10/10 Exceptional

Very quiet hotel, I liked how it was well kept for a older hotel, the homeless population by BART made walking in that direction uncomfortable, but wasn't bad in front of the hotel
Verified review

8/10 Very good

Toller Aufenthalt, einzig die zusätzliche Resortfee über USD 29.- ist übertrieben. auch wenn sie das Hotel voll über Hotels.com gebucht und bezahlt haben müssen Sie diese noch zusätzlich entrichten. Und zwar pro Nacht!
Verified review

10/10 Exceptional

I enjoyed the fact that it’s a historical landmark and that most of its aesthetics were kept to show the era that the hotel was built. The rooms of course were updated to modern standards at the same time keeping some of its blast from the past look. It’s a convenient location and I loved it.
Verified review

6/10 Good

Hotel Whitcomb

Hotelli veloitti meiltä 100 dollaria/yö takuumaksua.Hotelli ei edes maininnut asiasta kun maksoin varausta,eikä antanut kuittia maksusta.Seuraavana päivänä huomasin heidän veloittaneen tuplasti enemmän ,jolloin selvisi että on ottanut tämän vakuusmaksun.Hotellin säännöissä ei lue tästä maksusta mitään. Netti ei toimi lähes ollenkaan hotellissa,mikä vaikeutti meidän toimintaan. Kadulla iltaisin heti ulos tultua on paljon kodittomia,kaikenlaisia laitapuolen kulkijoita .Ihan kuin Zombit kadulla.Meillä oli matkassa 4 kk vauva ja 4 vuotias,joten ei tullut kuulonkaan että lähtisi iltakävelylle ilta 18.00 jälkeen.Hyvä että itse uskalsi kävellä ulkona edes päivisin.Ruokapaikkoja ei löydy lähistöltä kodittomien takia.Joka yö hälytysajoneuvot ajoi hotellin lähistöllä. Olimme 4 yötä,ja toivoin ja ensimmäisen yön jälkeen että olisin muualla. Ikinä en ole törmännyt tällaiseen.
Verified review

8/10 Very good

JPM

Expensive because of the conference time. Did not eat at the hotel even once.
Verified review

10/10 Exceptional

From the moment we checked in, Hotel Whitcomb has the best service we’ve ever experienced at a hotel. I checked in on my birthday and when we got to our room, there was a cane and a bottle of wine waiting along with a birthday card. Every time we went to the lobby, we were greeted warmly. The ornate design and history behind this hotel makes it one that anyone should stay at. Tyler, the manager, made sure our stay was perfect and the front desk was always accommodating. It’s located in a great spot if you plan on seeing Hamilton and transportation is very accessible. I will definitely be back when traveling to San Francisco.
Verified review

8/10 Very good

Hotel is clean, beds are comfortable, internet is good, chromecast to the tv is fantastic. Rooms are small but that didn’t bother me.
Verified review

8/10 Very good

Hotel Whitcomb for business

Convenient for business, love the historical building - beautiful. Electrical in rooms is old, air/heating is old. No coffee in room, must pay in lobby. Bed comfortable, staff was great!
Verified review

10/10 Exceptional

The property itself was very good They’re could have been more information about the hotels history in general perhaps an into book on the room as a guide - concieraige regularly checked in via text to see how are stay was so it was easy to ask questions. The lobby was beautiful The staff - excellent from security to front desk staff and house services - friendly and helpful above and beyond . Cocktails at bar and bar service-delicious Accommodations were simple classic and comfortable . Environment -clean The only downside is they’re was very obvious dealings at pretty much at every street corner in the area and a lot of police around as well and the general theme was diverse and rich in culture and I never felt unsafe however the climate changes quickly from the front of the hotel to the surroundings within walking distance It makes it definetly difficult to have a family theme for walking to a nearby venue in the evening And that’s my honest opinion Wd I stay again ? Yes
Verified review

8/10 Very good

The hotel had a lot of character. The walls were virtually soundproof as we did not hear anything outside of our room.
Verified review

8/10 Very good

Good price & good location to the Orpheum Theater

Best place to book if seeing a play at the Orpheum Theater, approx. 50 paces from the front door to crosswalk, then across the street to the theater - no driving necessary! We were given an upgrade to a suite which was very nice & unexpected (Thank you!) That said, the suite was on the 'street side' which for us was very noisy. We live rurally and expected some city noise, but there was a major construction site (large, commercial building) going up across the street (loud, explosive noise during the afternoon) plus sirens all night. Market Street must be a major way through San Fran. or they just had a lot of emergencies that night. Lots of yelling and arguing from people on the street as well. We laughed at ourselves when returning home as we didn't think to ask for a different room (we don't get out much!). The hotel service was excellent, the rooms were very clean. The bathroom was spotless, yes, there isn't much space to put your things out on a pedestal sink in any bathroom, but there was a small cabinet next to the sink that accommodated our needs. When we come back to see another show at the Orpheum Theater we will stay at this hotel again. We'll just ask for a room 'not' on the street side!