Aparthotel

Naco Aparthotel by Arca Spa

Property class: 4
Ski aparthotel with spa, near Zermatt-Matterhorn Ski Paradise

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, Naco Aparthotel by Arca Spa features snowboarding, sledding, and snowshoeing. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A sauna and a steam room are offered, and apartments have conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchenette
  • Laundry facilities
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio (North)

A hotel room with a large bed, wooden headboard, and a view of a village through a large window.

Studio (North)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (South)

A hotel room with a double bed, a desk with a chair, a TV, and a balcony with a view of the mountains.

Studio (South)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

A large bed with a wooden headboard, a bench, and a view of a green landscape through large windows.

Apartment

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

A modern loft-style living area with exposed wooden beams, a red patterned sofa, a small round table with a vase, and a bench.

Suite (Rooftop)

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

A modern living room with a red patterned sofa, a wooden dining table with a plant, and a skylight above.

Junior Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

A hotel room with a double bed, a desk with a chair, a TV, and a balcony with a view of the mountains.

Studio, 1 Double Bed (Matterhorn View)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Garden)

A modern hotel room with a large bed, wooden headboard, bedside tables, a red bench, and a bathroom with a dark tiled shower and a wooden vanity.

Apartment (Garden)

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

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About the neighborhood

Map
Spissstrasse 44, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular Gondola - 6 min walk - 0.6 km
  • Matterhorn Museum - 10 min walk - 0.8 km
  • Zermatt - Furi Ski Lift - 19 min walk - 1.6 km

Getting around

  • Sion (SIR) - 84 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Zermatt Gornergratbahn Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Manud - ‬8 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Naco Aparthotel by Arca Spa

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Naco Aparthotel by Arca Spa features snowboarding, sledding, and snowshoeing. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A sauna and a steam room are offered, and apartments have conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 25 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Naco Aparthotel by Arca Spa Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.0

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, great, and excellent with a large variety of food options. (32 reviews)
  • The pool was clean, well-maintained, and offered various amenities such as water jets and an air jet bed. (21 reviews)
  • The spa facilities were a highlight, with many reviewers praising the pool, steam room, sauna, and massages as a great way to relax. (16 reviews)
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Popular mentions

Room
Train station
View
Public sauna
Amenities
Location
Walking
Ambience
Balcony

Reviews

Verified review

10/10 Exceptional

Best hotel I stayed at in Switzerland! Just a 4 minute walk from the train station. Immediately greeted by the friendly reception staff and was able to check in about an hour early. The rooms were huge, modern, absolutely spotless, and very well equipped. The corner balcony with amazing Matterhorn views was definitely the highlight. The buffet breakfast had tons of options and was excellent. Everything about our stay was fantastic. Definitely my first choice when I visit Zermatt again.
Verified review

10/10 Exceptional

Clean room, breakfast was great, and great views.
Verified review

10/10 Exceptional

Spacious and spotless room, great mountain views and excellent customer service from reception to dining staff and cleaning crew. Thoroughly enjoyed our stay :)
Verified review

10/10 Exceptional

It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Verified review

10/10 Exceptional

Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Verified review

10/10 Exceptional

Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Verified review

6/10 Good

We stayed at Naco Zermatt as a family of four 2 adults 2 kids 8&11 and had a wonderful experience. We loved our apartment—it was comfortable, well-designed, and perfect for a family stay. The spa was a great bonus and very relaxing after a day out. The location is excellent, making it easy to get around Zermatt, and the staff were consistently friendly and welcoming. We would happily stay here again.
Verified review

10/10 Exceptional

a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Verified review

8/10 Very good

Very nice hotel and comfortable. Nice warm pool too.
Verified review

10/10 Exceptional

Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Verified review

8/10 Very good

The staff are very helpful.
Verified review

10/10 Exceptional

We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
Verified review

10/10 Exceptional

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Verified review

10/10 Exceptional

Good size room, handy kitchen, and modern bathroom. Great views of Matterhorn. While all 75-80% of the shopping, the hotels are right of the station this hotel is to the left. So I felt this was quieter and suited our family of three perfectly. There was no disturbance from the nearby trains leaving the station . We were under five minutes from the station to get to Zermatt and the station to go up to Gornergrat. The sunnega station is a bit of a walk but a beautiful walk. Also 5 minutes from the best Italian place Santa Lucia Great breakfast options - out favorite the fresh juice option. Didn’t use the spa or indoor pool. While most hotels in Zermatt don’t have air conditioning, I was very pleased with the standing fan they provided. I would say this a family friendly hotel. They also made us feel special for our 10th anniversary .
Verified review

10/10 Exceptional

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Verified review

10/10 Exceptional

Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Verified review

10/10 Exceptional

Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Verified review

10/10 Exceptional

My family love it a lot.
Verified review

10/10 Exceptional

Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Verified review

10/10 Exceptional

The staff are polite and helpful. I was really impressed by the breakfast and the view of Matterhorn from the balcony of my room.
Verified review

10/10 Exceptional

We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Verified review

10/10 Exceptional

Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Verified review

10/10 Exceptional

Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Verified review

10/10 Exceptional

Spacious, clean, excellent size bathroom and bedrooms
Verified review

10/10 Exceptional

Excellent apart-hotel

All the reviews are spot-on. The Naco apartments are great - clean, well set out and have much better amenities than I was expecting. The pool/spa area is really nice and breakfast is excellent. Also everyone was really helpful and we much appreciated the baggage being taken to the train station!