Bristol Palace Hotel

Property class: 5 and above
Luxury hotel with restaurant, near Old Port

Choose dates to view prices

When you stay at Bristol Palace Hotel, you'll be just a 5-minute drive from Old Port and Port of Genoa Cruise Ship Terminal. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Giotto, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $231
$265 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a chandelier, a dresser, and a desk with a chair.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a chair, and a large mirror on the wall.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a sofa, a wooden side table, a mirror, and a chandelier.

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a desk with a lamp, and a ceiling with decorative molding.

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

A hotel room with a bed, a sofa, a desk, and a chair.

Camera Grand Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

A hotel room with two beds, a chandelier, a leather armchair, and a small round table.

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

A hotel room with a large bed, a wall-mounted light fixture, and a painting.

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a sofa, a chair, a desk, and a mirror.

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double or Twin Room

9.6 out of 10
Exceptional
(78 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Single Room

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with two beds, a sitting area with a table and chairs, a chandelier, and a large mirror on the wall.

Classic Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

A spacious lobby with marble flooring, large chandeliers, and seating areas.
Hotel Astoria
Centro Est
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 700 reviews
The price is $154
$179 total
includes taxes & fees
Oct 25 - Oct 26
Hotel Astoria
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Via Garibaldi - 5 min walk - 0.4 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Cristoforo Colombo Airport (GOA) - 21 min drive
  • Genoa Via di Francia Station - 4 min drive
  • Genoa Genova Brignole Station - 12 min walk
  • Genoa Piazza Principe Station - 23 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Nespresso Boutique - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk

About this property

Bristol Palace Hotel

  • When you stay at Bristol Palace Hotel, you'll be just a 5-minute drive from Old Port and Port of Genoa Cruise Ship Terminal. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Giotto, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 133 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Onsite parking limited
    • Offsite parking within 328 ft (EUR 29 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Terrace
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient showers only

Special features

Dining

Giotto - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Bistrot - This bar serves light fare only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per day

Parking

  • Parking is available nearby and costs EUR 29 per day (328 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Alipay and WeChat Pay.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A145L88KIP

Property class

This property has received its official star rating from the local rating authority.

Also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Does Bristol Palace Hotel offer free cancellation for a full refund?

Yes, Bristol Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bristol Palace Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Bristol Palace Hotel?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Are there restaurants at or near Bristol Palace Hotel?

Yes, Giotto offers Italian cuisine.

What's the area around Bristol Palace Hotel like?

Bristol Palace Hotel is in Genoa Historical Centre, a short 11-minute walk from Old Port and 2 minutes' walk from Piazza de Ferrari. Travelers say the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Bristol Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of options, including a buffet and separate menu items. (109 reviews)
  • The hotel's restaurant, Il Giotto, and the breakfast buffet were highly praised for their excellent food and service. (42 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Cities
Bed
Port
Building
Bathroom

Reviews

Verified review

10/10 Exceptional

Very nice room, excellent breakfast, staff very helpful, outstanding location
Verified review

10/10 Exceptional

This is a beautiful hotel. Amazing, professional staff. Gorgeous rooms if you like historical hotels. Great central location and very walkable to local attractions and points of interest. Favorite spot in Genoa.
Verified review

10/10 Exceptional

Great hotel. Great staff. Great location. Every bit of our stay there was top notch. We will definitely book there again!
Verified review

10/10 Exceptional

Very nice hotel in a great location and extremely helpful staff.
Verified review

10/10 Exceptional

Centrally located walking distance to many attractions and great restaurants. Great staff and accommodating
Verified review

10/10 Exceptional

Matteo was incredible at the front desk-so helpful and accommodating for any request. The breakfast service was beautiful and the hotel location is super
Verified review

10/10 Exceptional

The star of this hotel is the incredible architecture, but the staff were also remarkable. The location is very convenient. I’ll definitely be back.
Verified review

8/10 Very good

Very friendly staff. Comfortable hotel
Verified review

10/10 Exceptional

This is a beautiful Hotel with friendly and helpful staff. They are the best! Great dinner, breakfast buffet, location. Definitely I will love to stay in this place again.
Verified review

10/10 Exceptional

Just beautiful. Restaurants and breakfast was delightful. Location was central.
Verified review

10/10 Exceptional

Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Verified review

10/10 Exceptional

Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Verified review

10/10 Exceptional

Beautiful old hotel with a lot of grand style. The staff was very friendly and accommodating. The breakfast buffet was excellent and the buffet staff were exceptional, which is not common.
Verified review

10/10 Exceptional

Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Verified review

10/10 Exceptional

Great hotel, the location is very convenient, close to tourist spots, shops and restaurants. The staff is friendly, the rooms are big and spacious, the bathroom is great! Amazing lighting. Down side is that the hotel is noisy, you can hear people on the streets and other rooms
Verified review

10/10 Exceptional

Super clean, great breakfast and great service!!!
Verified review

10/10 Exceptional

I felt like a princess and my prince. Ivanfrom the bar was so helpful with local information. He also spoke 4 languages. The front desk staff was attentive even when busy they looked up and acknowledged my presence. The room was immaculate. Easy to access with a huge bath. Chandelier in the center. Tea and coffee . Breakfast was wonderful with a great staff. Best stay on our 22 day Italy trip.
Verified review

10/10 Exceptional

Good hotel, very helpful staff, many thanks to them for helping extend our stay. Air conditioning works well and is controllable. Fabric of the hotel needs a bit of attention, the floor of our room was gouged, and sink a bit temperamental, wardrobe was small. Nothing too serious. Hotel location good and central. it’s near the metro and bus stops.And next to concert hall. Fabulous palaces nearby. Hope the Genoa council bans polluting vehicles from city - air quality on streets must improve!
Verified review

10/10 Exceptional

A very minor gripe was that there were no flannels in the bathroom. Otherwise, everything was superb. Food and drinks were reasonably priced and the staff very helpful.
Verified review

10/10 Exceptional

Excellent location. Hotel has lots of character :)
Verified review

10/10 Exceptional

This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Verified review

10/10 Exceptional

Beautiful hotel and the staff was very friendly. Great breakfast
Verified review

10/10 Exceptional

Great breakfast! Very friendly staff, very well located.
Verified review

10/10 Exceptional

Our stay was wonderful, beautiful hotel and staff is great.
Verified review

10/10 Exceptional

loved this hotel extremely clean and wonderful staff