Grand Jersey Hotel & Spa

Property class: 5 and above
Luxury beach hotel with spa, near Port of Jersey

Choose dates to view prices

Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Conference center

For families (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Television
  • Terrace
The current price is $220
$231 total
includes taxes & fees
Oct 24 - Oct 25

Why we love this property

Beach bliss by the bay
Sandy shores await at this waterfront hotel on the bay. The beachfront restaurant offers dining with direct beach access.
Work meets waterfront
Tackle business goals in this city center hotel with coworking spaces and meeting rooms. Later, unwind with spa treatments and waterfront views.
British dining scene
Hotel offers 2 restaurants with British cuisine and beachfront views. Guests enjoy vegetarian breakfast, private picnics, and in-room champagne service.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, Sea View

A hotel room with a large bed, two bedside tables, and a wall with vertical red panels.

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(22 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted lamp.

Classic Twin Room (may have frosted window)

9.2 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure.

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted lamp.

Classic Double Room, Park View

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

A hotel room with a large bed, two nightstands, and two wall-mounted lamps.

Small Classic Double

9.4 out of 10
Exceptional
(9 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall-mounted lamp.

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

A coastal hotel with multiple white buildings, a stone retaining wall, and a modern glass structure.

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

A hotel room with a large bed, two nightstands, a red and black striped headboard, and two wall-mounted lamps.

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Double or Twin Room, Park View

9.2 out of 10
Wonderful
(22 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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The price is $117
$123 total
includes taxes & fees
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About the neighborhood

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • Jersey Opera House - 3 min walk - 0.3 km
  • The Georgian House - 4 min walk - 0.4 km
  • Port of Jersey - 9 min walk - 0.8 km
  • Elizabeth Castle - 11 min walk - 1.0 km
  • St. Helier Central Market - 12 min walk - 1.1 km

Getting around

  • Jersey (JER) - 14 min drive
  • Guernsey (GCI) - 80 min drive

Restaurants

  • ‪Shuga - ‬6 min walk
  • ‪Kyoto Restobar - ‬6 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪Champagne Lounge - ‬1 min walk
  • ‪Bella Italia - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

  • Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

Hotel size

    • 123 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 8 spaces per unit)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 164 ft (GBP 6.66 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach access
  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open select days.
Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Parking is available nearby and costs GBP 6.66 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

Also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa offer free cancellation for a full refund?

Yes, Grand Jersey Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Jersey Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Grand Jersey Hotel & Spa?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Jersey Hotel & Spa?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Grand Jersey Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Jersey Hotel & Spa also has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Grand Jersey Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring beachfront dining, British cuisine, and ocean views.

What's the area around Grand Jersey Hotel & Spa like?

Grand Jersey Hotel & Spa is located on the waterfront, a short 9-minute walk from Port of Jersey and 5 minutes' walk from Jersey Opera House. Travelers say that the hotel is in a great location.

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Reviews

Grand Jersey Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a wide range of choices and great quality. (112 reviews)
  • The restaurant served excellent food with a wide variety of options and provided great service. (57 reviews)
  • The spa facilities were very good, luxurious, and offered excellent massage and relaxation experiences. (36 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location
Food
View
Spa
Restaurant
Bed
Islands

Reviews

Verified review

8/10 Very good

Really nice relaxing break.
Verified review

10/10 Exceptional

From arrival to departure, all hotel staff were so friendly and professionally provided us useful information and support. Location was also very good.
Verified review

8/10 Very good

Very enjoyable stay - the staff here are incredibly friendly and we received such a warm welcome upon arrival. Breakfast selection, dinner in champagne lounge and spa facilities are all great. Conveniently located next to bus stops and easy to access the beach from the hotel.
Verified review

10/10 Exceptional

Staff were very helpful and friendly. We used the restaurant the night we arrived as it was 9 o’clock and the service was quick and efficient food was good and the waiter very friendly. Breakfast was amazing the choice was excellent and the staff efficient and friendly We loved the location of the hotel
Verified review

10/10 Exceptional

A lovely hotel, great location and very comfortable rooms. Breakfast was very good and all staff very helpful!
Verified review

10/10 Exceptional

Stunning ocean view, comfy bed, great breakfast selection with friendly service and the terrace out the front in the sunshine made for a perfect way to round off an evening.
Verified review

10/10 Exceptional

Clean room, very quiet, excellent location
Verified review

10/10 Exceptional

Extremely helpful and friendly staff at the front desk, concierge, and at breakfast. Well maintained hotel, room had a nice view, and spa area was recently updated.
Verified review

10/10 Exceptional

Perfect stay with kids ! The team was so nice with us ! We loved our stay
Verified review

10/10 Exceptional

rooms lovely, great breakfast great location
Verified review

10/10 Exceptional

Room was clean, comfortable and service was excellent, nothing was too much trouble. Breakfast was fabulous, you wanted for nothing, excellent food and ample quantity. All staff were attentive, I can’t fault it.
Verified review

10/10 Exceptional

The staff were so helpful throughout our stay. The bedroom was lovely and the breakfast choice was unbelievable. We used the pool and saunas every day and they were never too busy.The location of the hotel was great right outside a bus stop which allowed us to travel around the island. We would have no hesitation if visiting jersey again to stay at the grand jersey
Verified review

10/10 Exceptional

Lovely stay and staff were all very welcoming
Verified review

10/10 Exceptional

Fabulous welcoming and friendly staff. They really are exceptional. Great location right on the beach and facing the castle. Very clean. The food in the champagne bar was very good too. All in all a great choice, we will return.
Verified review

10/10 Exceptional

Had a great stay here! I was given a room upgrade on arrival, which was a lovely surprise. The staff are exceptional and very helpful.The breakfast had a lot of choice and an al a carte menu to choose from. The spa area was also nice. I would stay here again.
Verified review

10/10 Exceptional

Beautiful room, exceptional staff and fabulous breakfasts
Verified review

10/10 Exceptional

Everything was perfect, staff very pleasant and helpful, rooms immaculate & food amazing
Verified review

8/10 Very good

Nice sea view, but the hotel is dated and would do with renovation.
Verified review

10/10 Exceptional

Lovely hotel in great location with very friendly staff.
Verified review

10/10 Exceptional

Everything was absolutely perfect !!! The staff of all departments was very very kind ! We will come back soon
Verified review

10/10 Exceptional

Excellent hotel. Staff attentive and accomodation clean and comfortable. Pool area was lovely too.
Verified review

10/10 Exceptional

Excellent location great service
Verified review

10/10 Exceptional

Excellent stay, worthy of 5 stars based on experience of staff alone. Breakfast options & taste were quite possibly the best we've experienced. Nothing was too much trouble for the staff & they were all very polite & engaging. Particular mention goes to Dira from Indonesia who was exceptional. The only criticism to share is that the outside of the hotel looks a bit neglected, paint peeling & we noticed some roof tiles were loose. Inside is amazing but first impressions outside could put some prospective hotel guests off staying
Verified review

10/10 Exceptional

The service at this hotel is exceptional I would say, couldn't be more professional, helpful and friendly, from the welcome in the morning at breakfast, to the reception area answering any question, to the service at dinner. Only 15 mins by taxi from the airport and a nice easy, flat 10 min walk into the main town and marina.
Verified review

10/10 Exceptional

Clean room, great friendly helpful staff