Relax in style at NH Collection Hamburg City, where modern comfort meets vibrant city life. Take some time to unwind on the rooftop terrace, explore the garden or rejuvenate at the spa. With a restaurant offering light fare and a gym for active moments, guests have praised this hotel’s helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Spa
Non-smoking
24/7 front desk
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Rooftop terrace
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Room service
Terrace
24-hour front desk
Feel at home (6)
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is $133
$133
$143 total
includes taxes & fees
Sep 7 - Sep 8
Room options
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Showing 5 of 5 rooms
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Suite
9.69.6 out of 10
Exceptional
26 reviews
(26 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
40 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Suite (Extra Bed 2 adults + 1 child)
NH Collection Hamburg City features a rooftop terrace and puts you within a 15-minute walk of Hamburg Messe and Congress and Reeperbahn. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. A bar/lounge, a fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Messehallen U-Bahn is 4 minutes and Feldstrasse U-Bahn is 5 minutes.
At a glance
DONE
Hotel size
129 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 21 per day)
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Golf lessons nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Bike storage
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
Bicycle parking
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Bar - This bar serves light fare only. Open 24 hours.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Self parking costs EUR 21 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg
Frequently asked questions
Does NH Collection Hamburg City offer free cancellation for a full refund?
Yes, NH Collection Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Hamburg City?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Hamburg City?
Yes. Self parking costs EUR 21 per day.
What are the check-in and check-out times at NH Collection Hamburg City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at NH Collection Hamburg City?
No, this hotel doesn't have a casino, but Casino Reeperbahn (17-min walk) is nearby.
What is there to do at NH Collection Hamburg City and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. NH Collection Hamburg City also has a garden.
Are there restaurants at or near NH Collection Hamburg City?
Yes, there's an onsite restaurant, Bar.
What's the area around NH Collection Hamburg City like?
NH Collection Hamburg City is a short 4-minute walk from Messehallen U-Bahn and 9 minutes' walk from Hamburg Messe and Congress.
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NH Collection Hamburg City Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Bed
Store
What guests liked
Breakfast options were good and the timings were convenient. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 23, 2025
Great stay, highly recommend!
Jodi
Jodi, 2-night trip
10/10 Exceptional
Jul 24, 2025
Nice hotel!
NH rarely disappoints! Great hotel.
One remark: parking is expensive and the price was not communicated before.
Rooms are amazing! Especially the superior room!
Highly recommended
Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Apr 24, 2025
Great
Rajiv
Rajiv, 2-night trip
10/10 Exceptional
Apr 2, 2025
Hotel inside is nice and staffs are friendly. Parking on site is safe and cost 20 euro per day. The
Xincan
Xincan, 2-night trip
10/10 Exceptional
Jan 31, 2025
Clean & Big room nearby U and bus station
Izak
Izak, 2-night trip
10/10 Exceptional
Jan 5, 2025
Very kind staff! Breakfast was great as well. Famous places are near and walkable. Street is safe.
Sean
Sean, 3-night trip
8/10 Very good
Sep 27, 2024
The property is near a street of diverse food options!
Wilson
Wilson, 1-night trip
8/10 Very good
Jan 7, 2025
clean room, comfy bed, well-equipped bathroom
room temperature rather cold, air ventilation in the room pretty loud
Gabor
Gabor, 3-night trip
10/10 Exceptional
Sep 27, 2024
It’s opposite Hamburg bunker and next to the Hamburg messe. While not near the city centre but walking and jogable distance. I enjoyed my stay.
Wilson
Wilson, 4-night trip
10/10 Exceptional
Nov 28, 2024
Room was spacious. Staff excellent and friendly. Nothing was a problem.
Breakfast timings were brilliant, never felt rushed. Food options at breakfast were good.
Perfect place for both business and pleasure
Sanjay
Sanjay, 4-night trip
6/10 Good
Sep 20, 2024
The location was good but the area was busy and noisy.
Isabel
Isabel, 3-night trip
6/10 Good
May 27, 2025
Smallish room with 2 twin beds -- on wheels -- pushed together on wooden floors. Minibar/water was not restocked. Television was not "smart" and only broadcast German stations. Area is very gritty -- not unsafe -- just somewhat "alternative."
Neil
Neil, 3-night trip
10/10 Exceptional
Jun 18, 2024
First time in Hamburg. Loved it
Andrew
Andrew, 1-night trip
10/10 Exceptional
May 1, 2024
We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Paul
Paul, 4-night trip
10/10 Exceptional
Jun 25, 2024
We had 2 nice spacious suites for our family. They were clean and well equipped with lots of natural light. The staff were very helpful and friendly. I found the walking distance a bit far from downtown but maybe easier with the tram.
Sonia
Sonia, 2-night trip
10/10 Exceptional
Dec 2, 2023
All good
Nice location. Clean and tidy. Comfy beds. Friendly staff.
Verified traveler
1-night trip
10/10 Exceptional
Nov 6, 2023
Perfect
Verified traveler
1-night trip
10/10 Exceptional
Nov 15, 2024
The hotel was very comfortable, well maintained and perfect for what I wanted. It is opposite the "DOM" amusement park which was in operation when I was there. It did not disturb me at all and I guess if you like that type of thing this is a very good location to be at. The hotel provides a great breakfast but at a price - 26euro. It does not serve evening meals so you need to buy in or go out. You are well served if you choose to go out locally but Hamburg has a lot of cool places to go in the city centre. Access to the city centre is a 30 minute stroll of 6 minutes on the UBhan. I can recommend the DB app if you want easy access to tickets and directions etc. I would stay here again.
Alastair
Alastair, 5-night trip
10/10 Exceptional
Aug 27, 2025
Superfint hotell!
Vi hade en jättebra vitselse på NH! Superfint, stort rum och trevlig personal. Jättebra läge med nära till mycket dessutom! Kommer gärna tillbaka ⭐️