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Grand Prince Hotel Shin Takanawa

5.0 star property
Luxury hotel with 2 restaurants, near Tokyo Bay

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Experience a tranquil oasis at Grand Prince Hotel Shin Takanawa, nestled near Tokyo Tower. Savor breakfast or dinner at one of two on-site restaurants, relax in the Japanese garden, and unwind with spa services. Connect to free WiFi and discover helpful staff that previous guests have praised.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $114
$142 total
Dec 14 - Dec 15

Why we love this property

Wellness haven
The hotel offers spa services, in-room massages, and a 24-hour gym. A tranquil Japanese garden provides a peaceful setting for relaxation.
Zen-inspired luxury
Experience the serene Japanese garden in this luxury hotel. Local artists showcase their work throughout the city-center property.
Diverse dining options
Experience Chinese and Japanese cuisine at 2 restaurants in this hotel. The 2 cafes and bar offer more choices, with buffet breakfast to start each day.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club King Room with Lounge Access (Non-Smoking) 

View from room

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(58 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior King Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking)  | Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(18 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Room with Lounge Access, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Fourth Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
  • 39 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

View from room

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 67 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | View from room

Standard Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner King Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Twin Room, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Triple Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
Grand Prince Hotel Takanawa
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,215 reviews
The price is $112
$139 total
Dec 9 - Dec 10
Grand Prince Hotel Takanawa
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About the neighborhood

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612

What's nearby

  • Shinagawa Prince Cinema - 5 min walk - 0.4 km
  • Koyasan Tokyo Betsuin Temple - 8 min walk - 0.7 km
  • Meiji Gakuin University - 9 min walk - 0.8 km
  • Sengakuji Temple - 12 min walk - 1.1 km
  • Happoen Garden - 14 min walk - 1.2 km

Getting around

  • Haneda Airport (HND) - 24 min drive
  • Narita Intl. Airport (NRT) - 66 min drive
  • Shinagawa Station - 7 min walk
  • JR Takanawa Gateway Station - 15 min walk
  • Kitashinagawa Station - 16 min walk
  • Takanawadai Station - 5 min walk
  • Shirokanedai Station - 17 min walk
  • Sengakuji Station - 18 min walk

Restaurants

  • ‪麻布茶房 - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪ラウンジもみじ - ‬1 min walk
  • ‪ザ・クラブラウンジ - ‬6 min walk
  • ‪Outback Steakhouse - ‬4 min walk

About this property

Grand Prince Hotel Shin Takanawa

At Grand Prince Hotel Shin Takanawa, you'll be just a 5-minute drive from Tokyo Tower and Tokyo Bay. Guests can indulge in massages, and Koki-Den, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Takanawadai Station is just 5 minutes by foot.

At a glance

DONE

Hotel size

    • 908 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • A scheduled power outage will take place on January 13 and 26, 2026, from 1-5 AM. All facilities that use power, including elevators and the internet will not be available during this time. There may be a 6-hour delay with internet access after power is restored.
    • Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Conference space (25801 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1982
  • ATM/banking
  • Garden
  • 24-hour fitness center
  • Bicycle parking
  • Spa services
  • Local artist showcase
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Koki-Den - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Shimizu - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Lounge Momiji - This café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
SLOPE SIDE DINER ZAKURO - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
ASAMA - This bar serves dinner and light fare. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5085 for adults and JPY 2825 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 24:
  • Swimming pool

Parking

  • Self parking costs JPY 1500 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

Also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

Does Grand Prince Hotel Shin Takanawa offer free cancellation for a full refund?

Yes, Grand Prince Hotel Shin Takanawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Prince Hotel Shin Takanawa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Prince Hotel Shin Takanawa?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Grand Prince Hotel Shin Takanawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Prince Hotel Shin Takanawa and nearby?

Grand Prince Hotel Shin Takanawa has a 24-hour fitness center and spa services, as well as a garden.

Are there restaurants at or near Grand Prince Hotel Shin Takanawa?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

Does Grand Prince Hotel Shin Takanawa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Prince Hotel Shin Takanawa like?

Grand Prince Hotel Shin Takanawa is in Minato, a short 5-minute walk from Takanawadai Station and 17 minutes' walk from Happoen Garden. The local area is considered walkable as well as being good for public transport.

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Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Gardens
Bathroom
Restaurant
Bed
Amenities
Walking
View

What guests liked

  • The property offers a variety of dining options with many restaurants nearby and convenient in-house dining options. (18 reviews)
  • The breakfast buffet offered a wide variety of options, including Japanese, American, and European choices. (12 reviews)
  • The shuttle bus service was convenient and executed with professionalism. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Walking in a beautiful Japanese garden in the early morning was a just fantastic. The room was large and clean. It was a great stay.
Nagisa, 1-night trip

10/10 Exceptional

Speedy check in and spacious room
Jenny, 1-night trip

6/10 Good

Overall was pretty good, although you can tell that the hotel has been around for few years. The breakfast buffet had good selection, although not too much Japanese food options.
Glenda, 4-night trip

10/10 Exceptional

Really great hotel over all .
Jose Luis Munoz, 7-night trip

10/10 Exceptional

Nice clean large room.
Shin, 2-night trip

10/10 Exceptional

Wonderful hotel with very attentive staff. This is my default hotel when in Shinagawa
Gregory, 4-night trip

8/10 Very good

We had a very nice stay at the hotel. The room was nice, clean and confortable. We didn't enjoy the breakfast at the hotel, we feel it was to expensive.
claire, 2-night trip

10/10 Exceptional

nice and clean
Zhixia, 2-night trip

10/10 Exceptional

Great location. Easy access to the Shenagawa Station. Hotel was very comfortable and well maintained. Staff was polite and helpful
Julia, 2-night trip

10/10 Exceptional

Quiet part of town, away from all the bustle with a large garden in the middle.
Seng-Leong, 3-night trip

10/10 Exceptional

Loved the staff easy to get to from the airport and had food and a 7 eleven to exchange your money.
Osvaldo, 1-night trip

10/10 Exceptional

Beautiful place and location
MANNY, 9-night trip

10/10 Exceptional

Love this hotel, when in Shinagawa always stay here
Olga, 3-night trip

10/10 Exceptional

Massively beautiful hotel
Jonathan, 1-night trip

10/10 Exceptional

Having a 7-11 open late built into the hotel is clutch. The main hotel bar is also one of my personal favorites in all of Tokyo.
Samuel W, 4-night trip

8/10 Very good

Very nice property wish coffee shop opened earlier. Rooms need some updating.
Charles, 5-night trip

10/10 Exceptional

Very nice 5 star hotel, nice large garden, has shuttle bus, very clean and easy to get transport.
Marry, 7-night trip

10/10 Exceptional

Great hotel
Takashi, 1-night trip

10/10 Exceptional

The hotel was really nice and clean and had lots of food and bar options. Would recommend the hotel but Shinagawa is a little out of the way for what we wanted to do. The train station is only a short walk away however
Jean, 5-night trip

8/10 Very good

Great location ..
David, 3-night trip

10/10 Exceptional

Nice
Takuya, 2-night trip

10/10 Exceptional

Hotel was nice. Room was average with decent space! Cleaning was great and customer service was fantastic as they helped with luggage services and booking spa treatment! Would stay here again! AC was decent
Benjamin, 4-night trip

10/10 Exceptional

Liked the proximity to the station and the bar and restaurant options
Graham, 3-night trip

10/10 Exceptional

Didn't use the amenities
Gabriel, 1-night trip

10/10 Exceptional

Excellent breakfast and superb breakfast!! Very close to a major station.
Jane, 2-night trip