In the heart of Mérida Centro, Hotel Urban offers a tranquil oasis. Unwind by the pool, stroll through the garden, or connect to WiFi from your room. The helpful staff is always ready to assist with tour and ticket needs.
Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
Parque Santa Lucía - 3 min walk - 0.3 km
Mérida Cathedral - 5 min walk - 0.5 km
Plaza Grande - 5 min walk - 0.5 km
Paseo de Montejo - 11 min walk - 1.0 km
Getting around
Mérida International Airport (MID) - 18 min drive
Teya-Merida Station - 24 min drive
Restaurants
La Chaya Maya - 1 min walk
Museo de la Gastronomía Yucateca - 1 min walk
Bistrola 57 - 2 min walk
Café La Habana - 2 min walk
Mi Viejo Molino - 3 min walk
About this property
Hotel Urban
At Hotel Urban, you'll be within a 10-minute drive of Paseo de Montejo and Plaza Altabrisa. Guests can enjoy the outdoor pool, and cooked-to-order breakfast is available daily. Other features include a terrace and a garden.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (MXN 240 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 656 ft (MXN 240 per day), from 7:00 AM to 11:00 PM
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Garden
Terrace
An outdoor pool
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Netflix
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 175 for adults and MXN 175 for children
Parking
Uncovered self parking costs MXN 240 per day
Parking is available nearby and costs MXN 240 per day (656 ft away; open 7:00 AM to 11:00 PM)
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel Urban Mérida
Hotel Hotel Urban Mérida
Mérida Hotel Urban Hotel
Urban Mérida
Urban
Hotel Hotel Urban
Hotel Urban Hotel
Hotel Urban Mérida
Hotel Urban Hotel Mérida
Frequently asked questions
Does Hotel Urban offer free cancellation for a full refund?
Yes, Hotel Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Urban?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Urban?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Urban?
Yes. Self parking costs MXN 240 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Urban?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Urban?
No, this hotel doesn't have a casino, but Casino La Cima (6-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Urban and nearby?
Hotel Urban has an outdoor pool and a garden.
What's the area around Hotel Urban like?
Hotel Urban is in Mérida Centro, a short 11-minute walk from Paseo de Montejo and 2 minutes' walk from Parque Santa Lucía.
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Reviews
Hotel Urban Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.0
Location
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Location
Bed
Parking
Reviews
Verified
10/10 Exceptional
Apr 7, 2025
The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.
Raisa
Raisa, 2-night trip
Verified
4/10 Fair
Jan 28, 2025
La
Aalonzo
Aalonzo, 1-night trip
Verified
8/10 Very good
Mar 28, 2023
Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Juan
Juan, 1-night trip
Verified
2/10 Poor
Jul 31, 2023
I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Adriana
Adriana, 2-night trip
Verified
2/10 Poor
Jul 18, 2024
I was charged double when I got there
Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Jessica
Jessica, 1-night trip
Verified
2/10 Poor
Jan 15, 2026
El servicio no fue el esperado :( (El lavabo de manos estaba tapado, no tenía teléfono, no tenía refrigerador o frigobar, no tenía el letrero de no molestar, la privacidad es lo más importante para un huésped) No tenía estacionamiento, se tenía que pagar por separado.
Fabiola
Fabiola, 1-night trip
Verified
4/10 Fair
Jan 2, 2026
En primera dice que tiene estacionamiento y cuando, llegamos nos dijeron que siempre no y tuvimos que buscar y pagar donde dejar el carro, no hicieron limpieza de las habitaciones
Fabiola Viridiana
Fabiola Viridiana, 2-night trip
Verified
8/10 Very good
Dec 29, 2025
Buena atención, cama confortable, cuarto limpio, buena ubicación, el único detalle fue que una de las habitaciones tenía olor a húmedad
Rocio
Rocio, 1-night trip
Verified
6/10 Good
Dec 4, 2025
Su mejor valor, es su excelente ubicación en relación a los principales atractivos que ofrece el centro histórico de Mérida. Sin embargo, es evidente la falta de mantenimiento de sus instalaciones y lo peor, la falta de atención en la limpieza de sus habitaciones. Esperarías algo más por parte del grupo Kavia.
Ramiro
Ramiro, 1-night trip
Verified
8/10 Very good
Jul 18, 2025
Buena
Jesus
Jesus, 1-night trip
Verified
8/10 Very good
Mar 21, 2025
Excelene ubicación del hotel, en pleno centro de la ciudad. La habitación muy reducida aunque por el precio no cabe la queja. Le falta mantenimiento (las llaves del lavado y la regadera están flojas y bailan mucho), Nos tocó habitación junto a la recepción y se escucha todo lo que se habla, además del ruido de los vehículos de la calle hasta la madrugada y muy tempreno, talvez con otro tipo de puerta solucionen ese problema.
OSCAR ALCOCER
OSCAR ALCOCER, 2-night trip
Verified
6/10 Good
Jan 15, 2025
La verdad es que el cuarto que me dieron primero tenía problemas de fuga de agua del lavamanos y olía a humedad, en el segundo cuarto ( que nos cambiaron) estaba sucio. Y como la habitación daba a la calle desde temprano se escuchaba mucho ruido. No me volvería a hospedar acá.
Thelma
Verified
6/10 Good
Jan 14, 2025
Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones.
Tardaron una hora en poder darme la habitación porque no tenian llave de acceso
Kristian
Kristian, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2025
Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias
MIREYA DEL CARMEN
MIREYA DEL CARMEN, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2024
Muy padre terraza
Karol
Karol, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2024
Muy lindo hotel y buen servicio
Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Laura Elvia
Laura Elvia, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2024
Está muy céntrico, solo que no tiene estacionamiento propio, tienen un convenio con un estacionamiento público que cubre cortesía de 8:00 pm a 8:00 am
Vania
Vania, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2024
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Armando
Armando, 2-night trip
Verified
8/10 Very good
Jun 22, 2024
Que las camas son realmente cómodas, personalmente tuve un muy buen descanso.
Melody
Melody, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2024
Excelente la atención en la recepción
Abraham
Abraham, 1-night trip
Verified
8/10 Very good
Mar 20, 2024
Habitación sin ventanas, mucho mosco, ruidos de afuera.
Verified traveler
2-night trip
Verified
6/10 Good
Mar 2, 2024
Estado de las instalaciones
Hotel que carece de ventanas, el piso son la totalidad de azulejos. El baño olía a podrido. La chica que nos recibió muy buena actitud, pero el chico no fue muy atento.
Luis
Luis, 2-night trip
Verified
6/10 Good
Feb 6, 2024
Lo mejor es la ubicacion, a solo dos cuadras de la plaza principal.
Para mi, un inconveniente es el estacionamiento pues el que brinda el hotel solo es por la noche y de dia, es con costo adicional.
VERONICA
VERONICA, 2-night trip
Verified
4/10 Fair
Dec 23, 2023
No fue placentera la estancia
En general no fue buena tuvimos que cambiarnos de hotel, aunque es un hotel muy céntrico no cumplir con las expectativas cuando uno viaja: confort
leonel
leonel, 2-night trip
Verified
8/10 Very good
Nov 6, 2023
Baño mojado
Al baño le hacía parte de la puerta del baño, y se moja hasta la taza del baño. El penúltimo día, no pusieron papel, ni dejaron botes de agua.