Mont Cervin Palace

Property class: 5 and above
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Mont Cervin Palace features a free kids' club and puts you just steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Le Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Alpine Classic Double Room, Mountain View

A hotel room with a bed, desk, chair, TV, bedside lamps, and a phone.

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Superior Double Room, Mountain View

A hotel room with a large bed, a desk, and a chair. There are two lamps on the bedside table and a window with curtains.

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Montain View

A hotel room with a bed, a sofa, a table, and a mirror.

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Matterhorn View

A hotel room with a large bed, a desk, a chair, and a television.

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Classic Suite, Mountain view

A hotel room with a bed, a desk, a chair, and a sofa.

Alpine Classic Suite, Mountain view

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Suite, Matterhorn View

A hotel room with a large bed, bedside tables, a bench, and a view into the living area.

Alpine Suite, Matterhorn View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Only Me

A hotel room with a large bed, two bedside tables with lamps, a small round table with a cup and saucer, and a chair.

Alpine Only Me

9.0 out of 10
Wonderful
(4 reviews)
  • Valley view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

A wooden-paneled bedroom with a large bed, two bedside tables, a desk, and a chair.

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

A cozy room with a sofa, armchair, wooden coffee table, and a bed.

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

A wooden-paneled bedroom with a bed, two bedside lamps, a desk, and a chair.

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

A cozy living room with a wooden ceiling, a television, a sofa, a chair, and a table.

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Bahnhofstrasse 31, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 5 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • ‪Elsie Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Mont Cervin Palace

  • Mont Cervin Palace features a free kids' club and puts you just steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Le Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 150 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (during limited hours)*
    • Free train station pick-up

Other information

    • Designated smoking areas (fines apply)

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Reviews

Mont Cervin Palace Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, fantastic breakfast, and exceptional service. (9 reviews)
  • Breakfast was consistently described as great, outstanding, and delicious. (6 reviews)
  • The spa facilities, including the thermal pool and sauna, were very good and a highlight of the stay. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
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Breakfast
Restaurant
Room

Reviews

Verified review

10/10 Exceptional

The place to stay and dine in Zermatt!!
Verified review

10/10 Exceptional

Very nice and well located property
Verified review

10/10 Exceptional

Amazing property. Location, staff and hospitality.
Verified review

10/10 Exceptional

Well situated and excellent staff.
Verified review

10/10 Exceptional

Great hotel. 10/10. Loved the sauna and steam rooms. Everyone was so helpful and kind, great stay.
Verified review

10/10 Exceptional

Excellent accommodations excellent staff and service must stay!!
Verified review

10/10 Exceptional

Beautiful hotel and excellent service.
Verified review

10/10 Exceptional

Everything about the hotel & the fantastic staff that work there was exceptional. We had 11 days at the Mont Cervin Palace for our honeymoon and the staff could not do enough for us. From the moment we arrived until the day we left everything was perfect. From Pedro in the boot room,staff in the bar & restaurants….it was all perfect. Can’t wait to return.
Verified review

10/10 Exceptional

I recently had the pleasure of visiting Mont Cervin, and I must say, everything about the experience was excellent and truly exceeded my expectations. From the moment I arrived, the atmosphere was welcoming, and the staff were incredibly attentive and friendly. The accommodations were beautifully designed and comfortable, providing a perfect retreat after a long day of exploring. The dining options were diverse and delicious, with each meal being a delightful treat for the palate. What really stood out to me, though, was the stunning scenery and the array of activities available. Whether it was hiking or simply relaxing and enjoying the view, there was something for everyone. Overall, my time at Mont Cervin was exceptional, and I would highly recommend it to anyone seeking a memorable getaway. It exceeded all my expectations and left me with wonderful memories.
Verified review

10/10 Exceptional

Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
Verified review

10/10 Exceptional

Great place and service
Verified review

10/10 Exceptional

Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
Verified review

10/10 Exceptional

Everything was perfect, and the activities were incredible!
Verified review

10/10 Exceptional

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Verified review

10/10 Exceptional

We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Verified review

8/10 Very good

This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Verified review

10/10 Exceptional

Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Verified review

10/10 Exceptional

Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Verified review

10/10 Exceptional

Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Verified review

10/10 Exceptional

A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Verified review

10/10 Exceptional

Best hotel in the area.

One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Verified review

10/10 Exceptional

10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Verified review

10/10 Exceptional

Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
Verified review

10/10 Exceptional

Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
Verified review

10/10 Exceptional

The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!