"Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday. "
"the room was clean, the staff was friendly and everything was in the room that I needed.
I did pick this hotel as it advertised a gym, however there was no free weights in the gym and only 3 pieces of equipment (maybe 4) so I had to go to a gym in soelden still. I may have stayed in another hotel if I had realised how sparse the gym was. A single bench and some free weights up to 50 lbs would have been adequate to avoid this and would have allowed me to give it more stars."
"Perfectly located hotel with the added convenience of the ski in and out access. Great that ski storage was included in the price too. Every area was kept immaculately clean with rooms cleaned daily to a high standard. Breakfast buffet selection was excellent and the food delicious. We stayed half board and thought the starter and dessert offering from the buffet along with the pre ordered main course (choice of 3) was perfect. Service was excellent all staff were found to be friendly and helpful. Spa facilities were an added bonus. It was lovely to relax by the pool after a days skiing and enjoy the amazing views. It wasn't overly busy, which Ibwas worried about. I cannot fault the hotel or staff and am already looking to rebook for next year. The only downside, if I were to be super picky, was that the view from my balcony was limited to balconies of the rooms opposite. But I spent no time there, so no issue. The hotel has a beatiful terrace with amazing views. 5 stars from us!"