Hotels in Pacific Coast

The staff was beyond excellent, location was excellent, cleanliness was excellent!! Three thumbs up for this establishment! I stay in 200 hotels a year in America and wish any one of them had the service and caring this place gives!! 7 out of 5 Stars!! Thank you for a wonderful stay!!

Perfecto!! Muy recomendado

Excellent place and the facility is pretty new and clean

Overall, the staff was great and very friendly. On our last night, our flight was at night and they securely stored our luggage while we walked around for the day until it was time to head to the airport. There was an error in the type of vehicle to the airport because I had asked the night before to reserve a van that would fit a family of 6, but they were able to obtain 2 taxis fairly quickly for the same price we would’ve paid for the van. I’ve stayed at this hotel before and would definitely...

Great location in Colonia Americana just one block from Avenida Chapultepec and its many restaurants, bars, coffee shops etc. Very efficient front deck staff and friendly bellmen and housekeeping staff. Good restaurant with breakfast buffet.

We enjoyed our stay and couldn't have picked a better spot! We walked everywhere and the area was safe. The only thing we didn't like was breakfast- there are better places around for breakfast if you are vegetarian or vegan.

What a truly remarkable place, such a gem of a hotel! This was a fantastic stay, albeit entirely too short. The attention to detail, the cleanliness, the service from staff are all without equal. I think my favorite part was the view from the room. It felt like old world meeting new world right out your window and overlooking the local plaza AND the Cathedral de Tepic taking center stage. Incredible! If I had to make mention of an area needing improvement, it would be recommending to guests...

We were able to move to a quieter room thanks to manager Raul. Construction still going on. Room was clean. I really enjoyed the access to the gym as I am recuperating from surgery and must exercise. The breakfast service was nice and the 24 hour coffee and tea a nice perk. Carlos at front desk very helpful too.

Excelente estadía en este hotel es el mejor de GDL con un personal excelente y amable.

This is my 7th time I book in this hotel and the staff is always friendly, the hotel very quiet and clean.

Me hubiese gustado que hubiera más opciones de comida en la zona, ni Uber llega a esta zona lo cual resultó difícil encontrar comida. A parte de eso, el hotel y la estancia estuvo bien.

Incredible experience if you are just interested in staying in a hotel that has everything. Absolutely great for kids. Only thing that was a little odd and I hope they change at some point is they seem to only let you take taxis out vs Uber and they are more expensive.

Great service, fresh, delicious breakfast!!

The staff is absolutely welcoming, charming and helpful. There's a beautiful park and fountain across the street and a larger park, with yummy street food, balloons, and a large Friday market, just a block away. The hotel keeps cones on the street for convenient customer parking. My stay here was a bit over my budget, a splurge at the end of a two month backpacking trip. But absolutely, I will stay here again on my next visit.

This was an great option for our family with two younger kids. Staff was very attentive and clearly prioritized the guest experience. Beach and pool areas were outstanding and didn’t feel overly crowded, even though we were there over spring break. Overall, a wonderful experience and hope to return again in the future.