"Lovely spacious room. Very clean. Nice lady in reception. They packed my breakfast as I had to leave early which was very kind.
Nice restaurant and garden.
Didn’t get use the pool but it looked okay. Next time! "
"It was a very beautiful experience here at the Heritage Hotel. The host was super super on ground. They gave us a very early check-in check-in typically starts at four, but I told them that we are arriving at 6 AM and they were not only waiting at 6 AM they had sent a message when they didn’t see us wondering if everything was OK that was so sweet of them. The way people to check us in as soon as we came in the apartment was super super clean. The pictures were not deceptive at all. Everything...
"Very nice place for Kampala. Beautiful campus that is peaceful and pretty. Rooms are nicely done close to First world standards. Not perfect but clean and excellenly done by African standards. :-)
3 excellent restaurants and shopping Mart on campus also! Highly recommend if your looking for a nice place to stay while in Kampala. Nearby the USA Embassy also. "
"Lovely hotel. Very clean. Excellent service. Staff really helped us out with a few things. Free baby cot which was very comfortable. Room was very clean. Lots of water bottles. My only problem was no shampoo… a minor detail though.
Food was delicious. The buffet breakfast had dishes that were different - not the same every day which was great. And for bacon lovers…. they have bacon cooked perfectly!! "
"The collective standard of excellence is what I love the most. Smiling faces and prompt customer service stands out as well.Both BMK & Hotel Africana are amazing!"
"This property is excellently run, beautiful inside and out, and the service is first-rate. I was honestly very surprised at how comfortable and well-run everything was - truly comparable to a high-end US or European hotel. I did have an issue with my hot-water heater which was not working, and the staff immediately offered solutions such as moving rooms or showering in a different room. I did not need to do that, but I appreciated their efforts. That was the only problem that I had during my...
"I was in Kampala on business and really loved my stay at Onomo. The hotel is beautiful, stylish, and clean. I enjoyed the spa on two separate occasions and appreciated their flexible hours. The food was delicious and the coffee unparalleled. I will always stay at Onomo when I visit Kampala!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
What I like most about this place is it is absolutely a hide paradise with a beautiful views a full accommodation sauna, steam room , summing pool and breakfast in bed or your choice anywhere you want with out any extra charge .Most of the time we chose the garden area with beautiful Palm tree and birds sound in the morning . The rooms are quit large with very high stander services. We book for 17 days during our stay the service from all staff was excellent, kind and always greeting...
It was a very beautiful experience here at the Heritage Hotel. The host was super super on ground. They gave us a very early check-in check-in typically starts at four, but I told them that we are arriving at 6 AM and they were not only waiting at 6 AM they had sent a message when they didn’t see us wondering if everything was OK that was so sweet of them. The way people to check us in as soon as we came in the apartment was super super clean. The pictures were not deceptive at all. Everything...
I was pleasantly surprised by the quality of this hotel. There were multiple pools for swimming laps, the gym was huge and had many fully functional treadmills as well other equipment. The surrounding neighborhood was nice with plenty of shops.
The property is fabulous! I enjoyed my stay very much.
The staff is friendly and courteous.
The only issue I had at all was the Timeliness of the Service.
That said, I am from Houston, Texas and we move very quickly. So, as long as you have all the time in the world, the service is great!
If they moved a bit quicker, I would have appreciated it even more-so!
Majid Ale-Ebrahim
Very nice staff and a very good check-in and welcome. The room was huge and extremely comfortable including a kitchen. The bathroom was great - large modern and clean. One morning there was no water in the shower and they got it fixed immediately. The breakfast was really good as was the service. The breakfast room and bar are open air on the top so offer very nice views of the city. The gym has three exercise bikes and that really helps in a city like Kampala where it is hard to walk/run.
Very nice hotel with wonderful staff and centrally located. Breakfast had great choices and the room was spacious and clean. Stella was very helpful with suggestions.
