Hotels in La Veleta

"Staff is extremely friendly. I would recommend that the hotel invest in ant traps/ bait as they were everywhere in the room. The restaurant 6/10. Parking needs improvement and have more spaces for guests. The cenote was closed due to construction but im sure it wouldve been enjoyable to if it was open. "

"Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend."

"Everything is amazing "

"Kitchen was not clean. Microvawe was dirty. There were cigarette ashes on the cups. The rust on appliances is a given because its so close to the sea. There is a non existent front desk staff. Only whats app. "

"Everything was great, room was clean, easy check in and out. Only downside is if you get any towels dirty (with marks that will easily come out in a wash) they charge you for it. Are they not washing towels in between uses anyway? Other than that was a lovely stay. The cook at the snack bar was excellent. "

"Flawlessly clean room and everything. The staff was top notch! All of them. If you need anything they got the answer. Only thing is like all the place is this area of Tulum, the construction can get loud. So for get about random naps. I still give this beautiful place a 10/10!!"

"Breakfast was scarce. Not much to offer and the man running the breakfast was extremely rude. We skipped they’re breakfast for those reasons and ate in town for a much more pleasurable experience seeing as we were on vacation. The main Pool had so much chlorine in it we only went in once it hurt skin/eyes. Our private rooftop pool was not clean. Pretty disappointing. The staff didn’t speak much English or pretended not to so there was not much to do but deal with this place while we were there. I would not recommend this place to stay at if you are looking for anything others than a basic place to sleep. There are no amenities and it is run down. The staff was not accommodating at all. The room was cleaned 1 time in a week. We tried for a second cleaning and it appeared that they didn’t do anything but remove the trash and make the bed. Floor not cleaned, counters not wiped. Strange. We did leave the housekeeping all of our leftover food (pantry) we over bought. All in all we were highly disappointed in this place. Online it looks nice but it is not what it looks like online in person. And the treatment from the staff was cold. We travel a lot and this is not a place I would recommend"

"Good Place, Good People"

"Stayed with my wife and six year old. We all loved it here. It's cozy, quiet, thoughtfully designed and is a relaxing place to stay. The staff were so nice that we came back to visit them after we'd moved on to our second hotel of the trip. I wish we'd stayed here the entire time!"