First of all, the room was different from Hotels.com's listing, with the description and photos completely different from the actual room. The hotel manager explained that all rooms on Hotels.com have the same photos, and they aren't responsible for that, and they can't do anything about it either. When I asked for an additional pillow and blanket, the receptionist said that the hotel is fully booked, so she isn't sure they have extra pillows and blankets, which I have never heard of from any hotels I've stayed at. When I said that it's meant for my son, and she responded, Well, you didn't tell us that you are bringing a kid to the hotel. I booked the hotel for 2 adults first and decided to bring my son, but the attitude was really not very nice. The elevator is very small and also broken, so we had to walk 4 floors up. the MOST DISAPPOINTING part is that the trash from the previous guests has NOT BEEN CLEANED!!!! Now this makes me doubt if the room was cleaned properly at all. Overall, not very pleasant experienceience and wouldnt recommend it.