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Hotel Basecamp

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Basecamp

Front of property - evening/night
Creator video
Superior Double Room | Balcony view
Courtyard
Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi
Nestled in the mountains, Hotel Basecamp offers a warm welcome with a breakfast buffet and cozy library. Active travelers can explore nearby hiking and biking trails or unwind in the sauna after an adventure-filled day. With dry cleaning services, luggage storage, free WiFi and helpful staff praised by previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Laundry facilities
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Ski passes
  • Sauna
  • Bar/lounge
  • Room service
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
The current price is $253
$272 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, cribs/infant beds, free WiFi

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Front of property - evening/night

Hotel Mountain Paradise

  • Free breakfast
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 74 reviews
The price is $218
$236 total
includes taxes & fees
Nov 4 - Nov 5
Hotel Mountain Paradise
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About the neighborhood

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 12 min walk

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬6 min walk
  • ‪Hexenbar - ‬7 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk

About this property

Hotel Basecamp

Hotel Basecamp offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. A snack bar/deli and a garden are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Ski passes
  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Sauna

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 35 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 35 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CHF 10 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Are pets allowed at Hotel Basecamp?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Basecamp?

Sorry, there's no onsite parking at Hotel Basecamp.

What are the check-in and check-out times at Hotel Basecamp?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 35 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of CHF 35 (subject to availability).

What is there to do at Hotel Basecamp and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a sauna, a picnic area, and a garden.

What's the area around Hotel Basecamp like?

Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi.

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Hotel Basecamp Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
View
Balcony
Train station
Towns
Family friendly
Walking

What guests liked

  • Breakfast was consistently described as delicious, good, and perfect, with many guests praising the variety of options and high-quality food. (42 reviews)
  • The property's breakfast was substantial and delicious, with several choices and high-quality food, and local wine available in the bar. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The room was spacious and clean. Our deck was excellent…very large.
Steve, 2-night trip

10/10 Exceptional

Very nice room and friendly staff
Leane, 1-night trip

10/10 Exceptional

Great stay!
Jonathan, 1-night trip

10/10 Exceptional

Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Barbara, 4-night trip

10/10 Exceptional

BaseCamp is our everything for zermatt

We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
Christopher, 3-night trip

10/10 Exceptional

The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.
Kevin, 3-night trip

10/10 Exceptional

We really enjoyed our stay. Hotel staff were very welcoming and helpful. The room was modern and nice and the lounge and breakfast area were great.
Tyler, 3-night trip

10/10 Exceptional

excellent location and view of matterhorn from hotel

10/10 Exceptional

Great great view of the Matterhorn from your room.
Hudson, 3-night trip

10/10 Exceptional

Great, homey atmoshere. Lovely breakfast, friendly staff
linda, 2-night trip

10/10 Exceptional

Owners were so helpful with any and all questions about Zermatt. The breakfast was perfect. Staff were so friendly. Rooms were new, clean and exactly what we needed for our family of four. Location was perfect distance to restaurants and lifts and train station. Highly recommend!
Jennifer Vander, 3-night trip

10/10 Exceptional

Beautifully remodeled room, amazing view, excellent breakfast.
Effie, 1-night trip

10/10 Exceptional

Very nice rooms.
Barbara, 1-night trip

10/10 Exceptional

Ski vacation with kids

Hotel Basecamp was amazing. Incredible breakfast, super helpful and friendly staff!! Great for families.
Raquel, 4-night trip

10/10 Exceptional

Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
John, 2-night trip

10/10 Exceptional

Beautiful place and great staff! We had a gorgeous room with a perfect view of the Matterhorn! Wow!
Cheryl, 2-night trip

10/10 Exceptional

Everything was excellent 👌
Urs, 1-night trip

10/10 Exceptional

Exceptional

Wonderful hotel, friendly staff. Location was close to town but on a quiet street
Gaye, 2-night trip

10/10 Exceptional

Excellent customer service. Clean rooms and good quaint amenities. Excellent breakfast choices for family. My kids love the room
Julius, 1-night trip

10/10 Exceptional

stunning view of the Matterhorn.
Nick and Liz, 2-night trip

10/10 Exceptional

Magnificent view of the Matterhorn from our room balcony. Can get to the hotel rolling our suitcases (although steep uphill to get to the hotel).
MariaElena, 2-night trip

10/10 Exceptional

Fantastic hotel in Zermatt! As a solo traveler, I occupied a 1-person room, which was larger than I've seen in other hotels in Switzerland. The room had been recently refurbished, looked fantastic and was extremely comfortable. Very nice touches like USB-B & C chargers by the bed, free water, etc made a difference. Breakfast was very good and the service fantastic. Overall, very happy with Hotel Basecamp. Highly recommended.
ALEJANDRO, 2-night trip

10/10 Exceptional

Very clean.

The hotel was placed not far away from the center of village with the easy access to the main ski lifts. The room was very nice, spacious enough and very clean. The breakfast was full of variety of foods for everyone. Overall, it was a pleasure to stay there for several days. Definitely recommend ed.
Maciej, 3-night trip

10/10 Exceptional

What a wonderful experience! From the updated rooms, the view of the Matterhorn from our balcony, right down to the friendly front desk people. Caroline we love you! All around exceptional. We will most certainly be back!
Camellia, 3-night trip

6/10 Good

Needs Facelift!!

The place needs a facelift. The staff could also be friendlier.
Arvind, 2-night trip