Firstly Hotels.com or the `hotel` itself need to change the wording on the booking. Under `Optional Extras` (yes, this means you don't have to pay it!!) it says `Housekeeping is offered for an extra charge of GBP50`. If you're going to be pedantic with English this would mean it is optional etc. I argued this with Hotels.com who accepted their error. Thanks Hotels.com - you're not the problem! What is the problem is that this is NOT a hotel. To get attention on arrival, I had to shout up the very narrow and tight staircase - mind you don't knock the washing machine tucked into the stairwell on the way up! I booked a `double` bed but was given a single room." This pulls out into a double" I was told. Yes, all very well, but considering the size of the room that would leave me 1cm to move around.£50 for cleaning?!? Someone is taking the mick here. Perhaps the last person paid £49.99 as the extractor fan in the bathroom was full of dust, cracked tiles and although cleanish, wouldn't rate this place at all.I know a few of the local businesses around here and on talking with them the next morning, the feedback from them also confirms that this is not a hotel.Linen, towels etc were ok. Wouldn't say they were the luxury items described in the original post, but they would do. I got better in Premier Inn Hub last time - will go there next time, shame they were full this time around.
Netflix offered? Erm , no. In fact the TV reception was terrible. Don't stay here, its not great.
