Holiday Holiday - H Residence Apartments offers a fantastic location, putting you just a 5-minute walk from Surfers Paradise Beach and Cavill Avenue. Guests can take a dip in the outdoor pool and indulge in spa services. An indoor pool and a hot tub are offered, and in-room conveniences include washing machines and refrigerators. Public transportation is close by: Cypress Avenue Station is just 4 minutes by foot.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Spa
Pool
Lounge area
Laundry facilities
Non-smoking
Free parking
Main amenities (11)
24 smoke-free apartments
Near the beach
Indoor pool and outdoor pool
Sauna
Hot tub
Spa services
Air conditioning
Arcade/game room
Multilingual staff
Barbecue grills
Luggage storage
Feel at home (6)
2 bedrooms
Kitchen
Living room
Elevator
Arcade/game room
Barbecue grill(s)
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View
Chevron Renaissance Shopping Centre - 2 min walk
Betty's Burgers - 1 min walk
Clock Hotel - 1 min walk
Waxy's Irish Pub - 3 min walk
La Jordania Restaurant - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Holiday Holiday - H Residence Apartments
Holiday Holiday - H Residence Apartments offers a fantastic location, putting you just a 5-minute walk from Surfers Paradise Beach and Cavill Avenue. Guests can take a dip in the outdoor pool and indulge in spa services. An indoor pool and a hot tub are offered, and in-room conveniences include washing machines and refrigerators. Public transportation is close by: Cypress Avenue Station is just 4 minutes by foot.
Languages
Chinese (Mandarin), English, Indonesian, Japanese, Russian, Spanish, Swedish
More about this property
VISIBILITY
At a glance
Property size
24 apartments
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 3 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Saturday (10:00 AM - 3:30 PM)
The check-in location differs from the property location; go to: [Level 1, 3240 Surfers Paradise Blvd]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Front desk hours are 9:30 AM-3:30 PM on public holidays. Check-in times are 2-5 PM Monday-Friday and 2-3:30 PM Saturday, Sunday, and public holidays.
This property charges the following mandatory general deposits, collected at check-in: AUD 300 for 1 bedroom and 2 bedroom room type bookings; AUD 500 for 3 bedroom room type bookings.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Indoor pool
Hot tub
Sauna
Spa services
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free self parking on site
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Electric kettle
Cookware/dishes/utensils
Toaster
Dining
Dining table
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 60.0 per day
Bathrooms
Shower/tub combination
Soap
Free toiletries
Shampoo
Hair dryer
Toilet paper
Towels provided
Living spaces
Living room
Entertainment
Arcade/game room
Outdoor areas
Balcony
Barbecue grill
Laundry
Washing machine
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 35
Smoke-free property
Services and conveniences
Multilingual staff
Iron/ironing board
Luggage storage
No housekeeping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
24 rooms
Individually decorated
Individually furnished
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: AUD 500.0 per stay
Children & extra beds
Cribs/infant beds are available for AUD 60 per night
Rollaway beds are available for AUD 60.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Holiday H Residence Apartments Surfers Paradise
Holiday Holiday H Residence Apartments
H Resince s Surfers Parase
H Apartments Surfers Paradise
Holiday Holiday - H Residence Apartments Apartment
Holiday Holiday - H Residence Apartments Surfers Paradise
HELP_OUTLINE
Frequently asked questions
Is there a pool at Holiday Holiday - H Residence Apartments?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Holiday Holiday - H Residence Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Holiday - H Residence Apartments?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Holiday - H Residence Apartments?
Check-in start time: 2 PM; Check-in end time: 3 PM. Check-out time is 10 AM.
What is there to do at Holiday Holiday - H Residence Apartments and nearby?
Holiday Holiday - H Residence Apartments has an outdoor pool and a sauna, as well as an arcade.
Does Holiday Holiday - H Residence Apartments have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
Does Holiday Holiday - H Residence Apartments have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Holiday Holiday - H Residence Apartments like?
Holiday Holiday - H Residence Apartments is located near Surfers Paradise Beach in Surfers Paradise, a short 4-minute walk from Cypress Avenue Station and 5 minutes' walk from Cavill Avenue.
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Holiday Holiday - H Residence Apartments Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 4, 2024
Fantastic location.. right in the centre of all the activities. The views from the room was amazing
Susan
Susan, 4-night trip
10/10 Exceptional
Apr 3, 2023
The property is located in the main city centre, close to all the attractions, restaurants and beach.
It was very clean with fantastic view of beach, ocean and city around and good swimming pools.
Alireza
Alireza, 5-night trip
10/10 Exceptional
Feb 16, 2024
Everything about this property was amazing!
From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back
Jennifer
Jennifer, 4-night trip
8/10 Very good
Mar 2, 2024
Tha accommodations were very nice. Dishes, cutlery and utensils were lacking
Jennifer
Jennifer, 11-night trip
10/10 Exceptional
Jun 20, 2023
nice
chengyuan
chengyuan, 5-night trip
8/10 Very good
Mar 21, 2023
I like the cleaning around and the beautiful view spaces and the kitchen facilities.
But there is NO tissues or much towels!
Joumana
Joumana, 4-night trip
8/10 Very good
Feb 22, 2024
I loved the scenery from my apartment however the reception staff communication wasn’t clear as I got lost not knowing where to park. It was difficult to get to the hotel office which was further away from the apartment. The dishwasher wasn’t working properly.
Ghazal
Ghazal, 5-night trip
6/10 Good
Aug 4, 2022
Property ameneties were excellent location and view were excellent property was a little run down paint was falling off the ceiling at the sliding door and there was a terrible sewrage smell throughout the unit and building.The smell got worse at night time or when you turned on the airconditioner.The smell is what would stop us going back to the property agin.
Sherif
Sherif, 4-night trip
2/10 Poor
Sep 28, 2022
Next time book direct with the apartment. Incorrectly configured for our number. 6 hours in phone with no result. Apartments stinks if garbage throughout foyer
Natalie
Natalie, 7-night trip
4/10 Fair
Jun 1, 2024
Location where we picked up the keys was in completely different location from where we were staying.
Customer service not friendly ( rude)
We struggled to find our parking as well as our apartment.
No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger.
Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL.
Very disappointing.
Never again.
Jasim
Jasim, 6-night trip
2/10 Poor
Jan 19, 2023
Lodged formal complaint to Wotif and Management team at Holiday Holiday but no response. Wotif misleading advertising for the property. It’s not 4 star. No amenities provided only starter kit for a day and we stayed 5 nights. No towels and very poor facility. We complained to Wotif and they couldn’t do anything plus no where to complain. We will lodge a formal complain to Fair Trade and QLD Tourism for misleading advertising.
Sanjay
Sanjay, 5-night trip
8/10 Very good
Apr 27, 2025
Sean
Sean, 4-night trip
6/10 Good
Sep 1, 2024
Property Location is good but the Mattress was very springy and uncomfortable. The Furniture is old.
Mayur
Mayur, 3-night trip
8/10 Very good
Jul 18, 2024
Lyle
Lyle, 6-night trip
8/10 Very good
Jun 1, 2024
The apartment itself was large, well laid out and comfortable with fantastic views. The shower in the second bathroom had a door that didn't close and leaked water all over the floor and there was no sound proving between the bedrooms. We found the location to be very nosiy as there were multiple night clubs that pumped loud music until around 3:30am every morning. We have arrived home very unrested because of this.
Jacqueline
Jacqueline, 7-night trip
8/10 Very good
May 2, 2024
Bede
Bede, 3-night trip
2/10 Poor
Mar 19, 2023
Worst holiday experience of my life. Couldn’t find the property for over a hour because all the instructions are for before 8pm when all the doors lock out. Room wasn’t clean, sand everywhere including the main bed…. Main bathroom flooded into the entire apartment with bacteria from previous patrons (pubes, hairs, grime you name it). Tried to soak it up using towels - thought I’d then do the wash only for the dryer not to work! Hotel telling us they’ll said maintenance when we check out….didn’t even offer to swap rooms. So we got to enjoy the smell of off water and couldn’t use the room. On check out got treated with such disrespect by the “manager”. Made us wait 15 minutes and instantly came up to us with an aggressive tone, refused any compensation and ended up swearing at us, so we swore back. Held my bond and refused to return it until after I deleted my google review.
Don’t waste your time. They’re a piggy back hotel, they don’t actually own anything.
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
Mar 13, 2023
Lovely property
Tarek
Tarek, 3-night trip
4/10 Fair
Jan 30, 2023
Alia
Alia, 6-night trip
8/10 Very good
Jan 29, 2023
nichloas
nichloas, 4-night trip
8/10 Very good
Oct 29, 2022
Fred
Fred, 3-night trip
10/10 Exceptional
Mar 6, 2021
Antonuos
Antonuos, 3-night trip
10/10 Exceptional
Dec 28, 2020
Verified traveler
7-night trip
6/10 Good
Dec 3, 2020
OK
The property is a moderate standard. The indoor pool area needed cleaning and the hotel corridors had a strange smell. The location is very central but the street can be extremely noisy of an evening.
Chris
Chris, 2-night trip
2/10 Poor
Sep 23, 2020
We have been scammed $200 for a alleged chipped lamp which we have not damaged.
We noticed the top cover of the lamp was already crooked when we checked in along with many other things. We shouldve reported this straight away but we just assumed that the room has been properly checked and that they would know of these things already. Apparently not.
There were various issues with the Hilton room that we could have been falsely accused for just like this lamp. They say that their staff check before and after guests stay (which of course is a given) but maybe they did not check properly prior to us staying falsely accusing us damaging lamp that was already there damaged.
Their staff are no help and say the same thing without acknowledging the customer's point of view.
We booked through Wotif not knowing a third party company was managing our room privately as it didn't clearly say for the room we needed with two bedrooms. It just had special check in instructions which we assumed was due to covid. We always booked straight with hotels and never knew third party companies like these existed within premium hotels. ALWAYS BOOK WITH HOTELS DIRECTLY!
They will probably reply to this review saying the same thing that they replied to other similar complaints about how it was the customer who broke the items and therefore we should be responsible. Yes indeed but the problem is, we didn't break it and it already was crooked from the small chip.