8/10
I know it’s very easy to criticise a stay but we have stayed in most of the harbour hotels and this one lacks the sparkle we normally expect. Service was very slow and tables left uncleared for lengthy periods. Not blaming the good staff but they were sparse and under pressure. There were stains on the bed base and carpets and shower hard to use and this was in one the the most expensive rooms. We ordered room service one item didn’t turn up and the other was not what we ordered so again not great. We generally love the harbour group but after recent visits to salcombe beach hotel this was disappointing with few staff and little management influence.
Steve
Viaje de 2 noches
