Experience modern comfort at Sarova Imperial Hotel, remodeled in 2022. Enjoy the convenience of a coffee shop/cafe, dry cleaning/laundry services, and a bar on-site. Stay connected with free in-room WiFi and utilize the business center for work needs or explore local attractions with tour/ticket assistance.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Parking available
Bar
Non-smoking
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Room service
Coffee shop/cafe
Business center
Airport shuttle
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Meeting room
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
The current price is $145
$145
$171 total
includes taxes & fees
Jun 21 - Jun 22
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Queen Room - View
Deluxe Queen Room - View
Highlights
Soundproofed
Individually furnished
Air conditioning
TV
Pillow menu
Renovated in 2022
Separate bedroom
Bathrobes
23 sq m
Sleeps 2
1 Queen Bed
View all photos for Deluxe Queen Room
Deluxe Queen Room
Highlights
Soundproofed
Individually furnished
Air conditioning
TV
Pillow menu
Renovated in 2022
Separate bedroom
Bathrobes
23 sq m
Sleeps 2
1 Queen Bed
View all photos for Premium Suite
Premium Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Dining table
TV
Pillow menu
40 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Queen Room - Accessible
Sarova Imperial Hotel is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, Swahili
At a glance
DONE
Hotel size
95 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Airport shuttle service is offered for an extra charge of USD 30 per vehicle (roundtrip)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel
Sarova Imperial Hotel Hotel
Sarova Imperial Hotel Kisumu
Sarova Imperial Hotel Hotel Kisumu
Frequently asked questions
Does Sarova Imperial Hotel offer free cancellation for a full refund?
Yes, Sarova Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sarova Imperial Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sarova Imperial Hotel?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Sarova Imperial Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle roundtrip.
What are the check-in and check-out times at Sarova Imperial Hotel?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 10 AM.
Are there restaurants at or near Sarova Imperial Hotel?
Yes, there's an onsite restaurant.
What's the area around Sarova Imperial Hotel like?
Sarova Imperial Hotel is a short 16-minute walk from Kisumu Impala Sanctuary and 12 minutes' walk from The West End Shopping Mall.
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Sarova Imperial Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Micah
13-night trip
10/10
Really comfortable stay
Daniel Jonathan
1-night trip
10/10
Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Annette
1-night trip
8/10
Great food, great staff, and all around great vibes.
Davion
4-night trip
10/10
Great hotel! Professional and welcoming team.
Patricia
2-night trip
10/10
Great hotel wiyh exceptional service!
Priscilla
2-night trip
10/10
My stay was good and they were all friendly
Moises
2-night trip
8/10
Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
Frankline
1-night trip
10/10
Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
kristen
3-night trip
10/10
A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there.
Nice brekki and everyone pays attention to fine details.
Pawel
1-night trip
10/10
Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Steven
1-night trip
8/10
It could be nice with a little fridge for putting some drinks
Sylvia
3-night trip
6/10
The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Italo
4-night trip
8/10
Very good
Gerd Jorud
2-night trip
10/10
Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
michael
1-night trip
10/10
Excellent hotel. I loved the facilities. Daily room cleaning. Conformable bed and bedding. Food is very good, menu selection is excellent. Only drawback is service can be slow at times. Serving tea or coffee was very slow. Ordered food took very long everytime. Otherwise, location is perfect, devoid of noise and accessible to many local attaractions.
Patrick
5-night trip
10/10
N/A
Kisemei
1-night trip
8/10
The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Anne-Marie
1-night trip
10/10
John
1-night trip
10/10
Madelleine
1-night trip
10/10
Solomon
1-night trip
2/10
Verified traveler
3-night trip
4/10
Julie
1-night trip
10/10
Preet
1-night trip
10/10
The team members are what makes a stay here very enjoyable.