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Encantada Tulum

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Near the turquoise waters of Tulum Beach, Encantada Tulum offers a tranquil retreat. Relax on the private beach with sun loungers, unwind with a coffee at the café or indulge in spa treatments like manicures and massages. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
The current price is $292
$386 total
includes taxes & fees
Jun 5 - Jun 6

Why we love this property

Sandy beach getaway
Find serenity at this resort on a private sandy beach. The waterfront location offers beach loungers, umbrellas, and an ocean-view restaurant.
Dining across the resort
The resort features 2 restaurants with regional cuisine offering garden and ocean views. A cafe, 2 bars, and free breakfast enhance the experience.
Serene spa getaway
Nestled on the waterfront near a nature reserve, this resort offers rejuvenating spa services. Yoga classes and a garden complete the wellness sanctuary.

Room options

View all photos for Beach Front Upper

Beach Front Upper | Premium bedding, down comforters, in-room safe, free WiFi

Beach Front Upper

  • Beach view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beach Front Lower

Beach Front Lower | View from room

Beach Front Lower

  • Beach view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Partial Ocean View

Partial Ocean View | Premium bedding, down comforters, in-room safe, free WiFi

Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden View

Premium bedding, down comforters, in-room safe, free WiFi

Garden View

  • Garden view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $203
$269 total
includes taxes & fees
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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Tulum National Park - 11 min drive - 8.1 km
  • Playa Paraiso - 16 min drive - 10.3 km
  • Playa Ruinas - 23 min drive - 12.0 km
  • Tulum Mayan Ruins - 23 min drive - 12.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive
  • Cancun Intl. Airport (CUN) - 110 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬16 min walk
  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪ARCA - ‬18 min walk
  • ‪Casa Banana - ‬15 min walk
  • ‪Secrets Tulum Beach Club - ‬17 min walk

About this property

Encantada Tulum

Encantada Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You can indulge in deep-tissue massages, body wraps, or mani/pedis, and Encantada Restaurant, one of 2 restaurants, serves Regional cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 8 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Mosquito nets
  • Bicycle parking
  • Spa services
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 30 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

Also known as

Encantada Tulum Hotel

Encantada Hotel

Encantada Tulum Resort

Encantada Tulum Tulum

Encantada Tulum Resort

Encantada Tulum Resort Tulum

Frequently asked questions

Does Encantada Tulum offer free cancellation for a full refund?

Yes, Encantada Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Encantada Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Encantada Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Encantada Tulum?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Encantada Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy amenities like 2 bars, a private beach, and spa services. Encantada Tulum also has a garden.

Are there restaurants at or near Encantada Tulum?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and garden views.

Does Encantada Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Encantada Tulum like?

Encantada Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

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Reviews

Encantada Tulum Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was exceptional and a highlight of the stay, with delicious and healthy options. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Beach
Service staff
Food
Location
Breakfast
Restaurant
Trip
Private beach
Fashion

Reviews

Verified

10/10 Exceptional

Great spot
John, 2-night trip
Verified

10/10 Exceptional

Exquisite small boutique hotel. Outstanding service, beautiful rooms and grounds, wonderful food. The beach itself was also perfect. It’s located south of the noisy nightlife section of SoTu and across the street from Nu - an incredible Michelin restaurant. Highly recommend!
marisa, 2-night trip
Verified

10/10 Exceptional

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Mary Craig, 4-night trip
Verified

10/10 Exceptional

Amazing property and wonderful service from all the staff definitely recommend this property!
Seema, 4-night trip
Verified

10/10 Exceptional

Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Kenny, 2-night trip
Verified

10/10 Exceptional

Great place to stay on the ocean

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob, 8-night trip
Verified

10/10 Exceptional

Amazing property and staff
Julian, 2-night trip
Verified

10/10 Exceptional

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard, 3-night trip
Verified

10/10 Exceptional

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith, 3-night trip
Verified

10/10 Exceptional

Ocean oasis

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Ashley, 4-night trip
Verified

10/10 Exceptional

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Dayne, 5-night trip
Verified

10/10 Exceptional

I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Asma, 1-night trip
Verified

10/10 Exceptional

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy, 2-night trip
Verified

10/10 Exceptional

Loved this place!!!!
Secily, 5-night trip
Verified

10/10 Exceptional

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc, 3-night trip
Verified

10/10 Exceptional

Staff were exceptional
Jim, 14-night trip
Verified

10/10 Exceptional

Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel, 4-night trip
Verified

10/10 Exceptional

We love this place! One of our favs
Ra'Kerry, 2-night trip
Verified

10/10 Exceptional

Encantada is Heaven!

Absolutely wonderful place to stay. The staff is so friendly and helpful in every way. The rooms are beautiful and smell so good! Food is great, drinks are great, and the beach is right there!
Shirlene, 3-night trip
Verified

10/10 Exceptional

Beautiful and quiet hotel. Great and personal service.Very short walk to plenty of restaurants and stores. My husband and I really enjoyed our stay.
Maria, 3-night trip
Verified

8/10 Very good

Nice and Quiet
Gharzai, 1-night trip
Verified

10/10 Exceptional

The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
ERIK, 5-night trip
Verified

10/10 Exceptional

great experience

all amazing
5-night trip
Verified

10/10 Exceptional

Untouchable in Tulum

Absolutely perfect!! Great location on the beach, wonderful friendly people who attended to my every need with big smiles, and excellent accommodations (clean, comfortable and private suite. Don't look anywhere else; this is the only place to stay in Tulum!
Peter, 5-night trip
Verified

10/10 Exceptional

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Deidra, 5-night trip