Experience the vibrant energy of Shibuya at JR-East Hotel Mets Shibuya, where modern comfort meets convenient amenities. Unwind with laundry facilities and connect to in-room WiFi, while multilingual staff ensure a seamless stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (11)
Housekeeping (on request)
Breakfast available
Self parking
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Microwave in a common area
Self-serve laundry
Multilingual staff
Luggage storage
For families (6)
Children stay free
Refrigerator
Private bathroom
Laundry facilities
Blackout drapes/curtains
Flat-panel TV
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Single for 1 people - Non - Smoking / Residential style
Single for 1 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
16 sq m
Sleeps 1
1 Large Twin Bed
View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)
Superior Single Room, Non Smoking (Maximum occupancy 2 adults)
8.88.8 out of 10
Excellent
9 reviews
(9 reviews)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
16 sq m
Sleeps 2
1 Large Twin Bed
View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)
Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)
8.88.8 out of 10
Excellent
11 reviews
(11 reviews)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
21 sq m
Sleeps 2
2 Large Twin Beds
View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)
Superior Double Room, Non Smoking (Maximum occupancy 2 adults)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
19 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)
Superior Double Room, Non Smoking (Maximum occupancy 1 adult)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
19 sq m
Sleeps 1
1 Double Bed
View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)
Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
21 sq m
Sleeps 1
2 Large Twin Beds
View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style
Deluxe Twin for 5 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
32 sq m
Sleeps 5
2 Double Beds
View all photos for Deluxe Twin - Non - Smoking / Residential style
Deluxe Twin - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Private bathroom
32 sq m
Sleeps 4
2 Double Beds
View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)
Superior Single Room, Non Smoking (Maximum occupancy 1 adult)
9.29.2 out of 10
Wonderful
18 reviews
(18 reviews)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
16 sq m
Sleeps 1
1 Large Twin Bed
View all photos for Twin for 1 people - Non - Smoking / Residential style
Twin for 1 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 1
2 Large Twin Beds
View all photos for Twin for 2 people - Non - Smoking / Residential style
Twin for 2 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Sleeps 2
2 Large Twin Beds
View all photos for Single for 2 people - Non - Smoking / Residential style
Single for 2 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
16 sq m
Sleeps 2
1 Large Twin Bed
View all photos for Deluxe Twin - Non Smoking / Residential Style
Deluxe Twin - Non Smoking / Residential Style
Sleeps 4
View all photos for Superior Double Room Non smoking
Superior Double Room Non smoking
Sleeps 2
View all photos for Superior Single Room Non Smoking
Superior Single Room Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Sleeps 2
View all photos for Twin - Non Smoking / Residential Style
Twin - Non Smoking / Residential Style
Sleeps 2
View all photos for Superior Twin Room Non smoking
Superior Twin Room Non smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Sleeps 2
View all photos for Deluxe Twin For 5 People - Non Smoking / Residential Style
Deluxe Twin For 5 People - Non Smoking / Residential Style
Sleeps 5
View all photos for Single - Non Smoking / Residential Style
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Crossing - 6 min walk - 0.6 km
Yoyogi Park - 18 min walk - 1.6 km
Roppongi Hills - 2 min drive - 2.7 km
Tokyo Tower - 4 min drive - 4.6 km
Meiji Jingu Shrine - 5 min drive - 2.8 km
Getting around
Haneda Airport (HND) - 41 min drive
Ebisu Station - 13 min walk
Daikan-yama Station - 15 min walk
Shinsen Station - 16 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 18 min walk
Naka-Meguro Station - 21 min walk
Restaurants
カフェ・ベローチェ - 1 min walk
水炊き・焼き鳥 とりいちず酒場 渋谷新南口店 - 1 min walk
海鮮三崎港 - 2 min walk
ドトールコーヒーショップ - 1 min walk
Bar Legacy - 2 min walk
About this property
JR-East Hotel Mets Shibuya
At JR-East Hotel Mets Shibuya, you'll be just a 5-minute drive from Shibuya Crossing and Tokyo Tower. You'll have free perks like WiFi and wired internet. Also, Yoyogi Park and Roppongi Hills are just a 5-minute drive away. Fellow travelers like the overall property condition and access to public transport. The property is just a short walk from public transportation: Shibuya Station is just steps away.
Languages
English, Japanese
At a glance
DONE
Hotel size
186 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Electronic bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Housekeeping (on request)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children
Parking
Covered self parking costs JPY 2000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo
Frequently asked questions
Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?
Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR-East Hotel Mets Shibuya?
Sorry, pets aren't allowed.
Is parking offered on site at JR-East Hotel Mets Shibuya?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at JR-East Hotel Mets Shibuya?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
What's the area around JR-East Hotel Mets Shibuya like?
JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.
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JR-East Hotel Mets Shibuya Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Location
Train station
Service staff
Shopping
What guests liked
Breakfast was wonderful, with great variation and very good quality, including a standout French toast. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 8, 2025
Nice hotel, it was clean, had a great location and a wonderful breakfast.
Dana
Dana, 4-night trip
8/10 Very good
May 11, 2025
Great location
mohammad-ali abdulwahab
mohammad-ali abdulwahab, 3-night trip
10/10 Exceptional
Apr 1, 2025
Friendly and helpful staff - great location and perfect first place for getting over our jet lag - great breakfasts
Thomas
Thomas, 3-night trip
10/10 Exceptional
May 15, 2025
This location is in the heart of shhibuya, I loved my stay here for almost 5 days
Daniel
Daniel, 5-night trip
10/10 Exceptional
Apr 12, 2025
Nice stay in clean comfortable hotel. Excellent location.
Scott
Scott, 7-night trip
8/10 Very good
May 23, 2025
Nice staff and service.
Mitsuko
Mitsuko, 2-night trip
10/10 Exceptional
Mar 26, 2025
The staff were very kind and curteous and the hotel was in a great location.
Natalie
Natalie, 3-night trip
10/10 Exceptional
May 22, 2025
Amazing experience for first time in Tokyo! Great location and so much fun
Eliot
Eliot, 5-night trip
8/10 Very good
Jun 12, 2025
Small room, close to train station
Excellent shower water pressure, good breakfast, tiny room with a bed that barely fits two people
Serene
Serene, 5-night trip
10/10 Exceptional
May 9, 2025
Perfect location and accommodation
This hotel is located in a great location. I was able to walk to many locations and near shibuya crossing. Lots of restaurants near by.
Katherin
Katherin, 8-night trip
10/10 Exceptional
May 18, 2025
Great location close to Shibuya Station. Decent price compared to other hotels in the area. Nice room
Michael
Michael, 2-night trip
10/10 Exceptional
Jun 26, 2025
Great hotel with friendly staff
This is a great hotel if you are arriving from or departing to NRT airport as it's a direct line no transfers. The hotel is essentially connected to the station so you don't have to wheel luggage across Tokyo streets. The rooms are small but comfortable. The hotel staff was amazingly helpful and kind.
Jay
Jay, 2-night trip
10/10 Exceptional
May 13, 2025
Awesome location. Close but not too close to Shibuya station! Very quiet area.
Kristofer
Kristofer, 3-night trip
10/10 Exceptional
Aug 18, 2025
1000000/10, I will be back!!
This hotel is super conveniently located to everything I needed! Their laundry facilities were supremely helpful and the fact that I could check if any machines were free from the comfort of my room was amazing!! The front desk staff was really helpful and helped me book luggage forwarding to the airport for the first time, had a luggage scale to borrow, and had a fully stocked amenities bar for my personal grooming needs. I could not ask for a better hotel and will definitely be back!!
Tiffany
Tiffany, 8-night trip
10/10 Exceptional
May 24, 2025
I personally wished we had chosen a different area than Shibuya to stay, but this hotel is perfect for that area. It’s clean, comfortable & convenient, the breakfast buffet is tasty & has many options. The French toast was the best.
David
David, 3-night trip
10/10 Exceptional
Apr 25, 2025
Location was great. Only five minute walk from Shibuya Station
Kristopher
Kristopher, 3-night trip
10/10 Exceptional
May 5, 2025
Overall good experience. Checking in was easy and checking out quick. Very close to Shibuya scramble great hotel.
Brian
Brian, 4-night trip
10/10 Exceptional
May 2, 2025
hotel very close to train station and JR lines to get back to the airport, lots of work around the Shibuya station but hotel very quiet and staffs very helpful
Stephane
Stephane, 4-night trip
10/10 Exceptional
Apr 23, 2025
The room are small but so has everything that’ll need. If i come back to Japan, I would definitely stay here again.
Yennhi
Yennhi, 4-night trip
8/10 Very good
Jun 10, 2025
Good location. Small but clean rooms.
A walking path is connected to the new South Gate of JR Shibuya station which is located at the end of the train platform.
Elsa
Elsa, 4-night trip
10/10 Exceptional
Apr 13, 2025
Great location, next to Shibuya station. Room was clean and modern.
Scott
Scott, 4-night trip
10/10 Exceptional
May 20, 2025
Location rooms employees
Tiffany
Tiffany, 4-night trip
10/10 Exceptional
May 4, 2025
Loved the thoughful convenient touches
Eva
Eva, 5-night trip
10/10 Exceptional
Apr 16, 2025
It is located in a very convenient location. Easy access to shopping and transport. The facility was very neat and clean. We appreciated the luggage storage service after checkout.