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Aparthotel

Casa Luca

3.0 star property
Aparthotel with outdoor pool, near Quinta Avenida

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Photo gallery for Casa Luca

Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, individually furnished
Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, individually furnished
Penthouse, 1 King Bed with Sofa bed | Terrace/patio
Standard Studio, 1 King Bed | 1 bedroom, premium bedding, minibar, individually furnished
Apartment, 1 Bedroom | Living area | Flat-screen TV
Unwind in style at Casa Luca, an aparthotel near Quinta Avenida. Enjoy a refreshing dip in the outdoor pool, bask on sun loungers or relax with a drink at the bar. With free WiFi and local cuisine breakfast options, guests can indulge while appreciating helpful staff.

Reviews

5.8 out of 10

Popular amenities

  • Kitchenette
  • Bar
  • Airport transfer
  • Pool
  • Non-smoking
  • Refrigerator

Main amenities (12)

  • 13 shared apartments
  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Bar/lounge
  • Airport pick-up service
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Television
  • Terrace
  • Minibar
  • Premium bedding

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Penthouse, 1 King Bed with Sofa bed

Penthouse, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, individually furnished

Penthouse, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 60 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Studio

Economy Studio | 1 bedroom, premium bedding, minibar, individually furnished

Economy Studio

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | 1 bedroom, premium bedding, minibar, individually furnished

Standard Studio, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, individually furnished

Studio, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 37 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Studio Suite, 2 Bedrooms

Family Studio Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, individually furnished

Family Studio Suite, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 65 sq m
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed | In-room dining

Superior Studio, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV

Apartment, 1 Bedroom

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Calle 26 Norte entre Avenida 10 y 20, N'142 MZ84 LT21A, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport pick-up service

Restaurants

  • ‪Ambasciata d'Italia Ristorante - ‬3 min walk
  • ‪La Vaca Gaucha - ‬3 min walk
  • ‪Restaurante Ojitos Mios - ‬2 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk
  • ‪Trattoria del Centro - ‬1 min walk

About this property

Casa Luca

Casa Luca puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Apartments feature conveniences like kitchenettes, along with balconies or patios and flat-screen TVs.

Languages

English, French, Italian, Spanish

At a glance

DONE

Property size

    • 13 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 98 ft (USD 10 per day)
    • Street parking available
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Offsite parking within 98 ft (USD 10 per day)
  • Street parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Cookware/dishes/utensils

Dining

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:30 AM: USD 10 for adults and USD 8 for children
  • 1 bar
  • Minibar
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Luggage storage
  • Iron/ironing board (on request)
  • Front desk (limited hours)

Things to do

  • Outdoor pool access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 rooms
  • Individually furnished
  • Shared accommodations

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 10 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 67 per vehicle

Parking

  • Parking is available nearby and costs USD 10 per day (98 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Casa Luca Apartment Playa del Carmen
Casa Luca Apartment
Casa Luca Playa del Carmen
Casa Luca Aparthotel
Casa Luca Playa del Carmen
Casa Luca Aparthotel Playa del Carmen

Frequently asked questions

Does Casa Luca offer free cancellation for a full refund?

Yes, Casa Luca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Luca?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Casa Luca?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Luca?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Casa Luca?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 67 per vehicle.

What are the check-in and check-out times at Casa Luca?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Casa Luca and nearby?

Casa Luca has an outdoor pool and access to a nearby outdoor pool.

Does Casa Luca have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and cookware.

Does Casa Luca have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around Casa Luca like?

Casa Luca is a short 2-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

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Casa Luca Reviews

Reviews

5.8

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10

Decent for a quick stay

2/10

2-night trip

10/10

Satisfecho
1-night trip

2/10

Aun con la reservación me cancelaron mi estadía, espero no me hagan el cargo por algo que no pude utilizar
1-night trip

8/10

Buen lugar, excelente ubicación a pocas cuadras de la quinta avenida y de la playa, todo estuvo bien, lo único que no me gustó esque son muchas escaleras y para subir maletas si esta pesadito, pero en gral me agrado el lugar.
6-night trip

2/10

Absolutely HORRIFIC hotel with no communication at all. I was locked outside for almost an hour and couldn't even get in. The appliances are rusty, the room looks NOTHING like this, and is completely different inside.There are much cheaper places for better value in Playa . Whatever you do do not stay here Also there is no staff on site at all ever for anything. They don't answer the phone when you want a refund- HORRIBLE PLACE!
2-night trip

2/10

There is a restaurant on the first floor, I stayed on second floor, couldn't sleep because of the noise, you can hear every word of people dinning, you can also hear your next door neighbor snoring, so clear, even washing their teeth or using their bathroom and every word they talked. Many other issues too. I'm not difficult, I stayed in many places, never wrote a bad review and I usually don't complain but this place was too bad. Price is average for the area, is not a matter of cost.
6-night trip

6/10

So there were a few false advertisements that made this place a 3/5 star! 1. The shuttle was not authorized to pick up from the airport the Federales actually pulled me out of the car which was very distressing I ended up having to pay the airport 2000 pesos to take me to Playa 2. The breakfast was not $7mxn there was no standard breakfast at the restaurant below which was excellent by the way just very expensive fruit , eggs,toast was 199pesosno drink included Upon my arrival my room was not ready for check in and it was not the room I paid for but they had no other rooms,fine after being stranded at the airport because the shuttle was not authorized I had to wait 2.5 hours for the cleaning women to finish cleaning,place was very comfortable, tidy. My room had a sewage stench to it so I kept my door closed until night time. It was from pumping no So there were a few false advertisements that made this place a 3/5 star! 1. The shuttle was not authorized to pick up from the airport the Federales actually pulled me out of the car which was very distressing I ended up having to pay the airport 2000 pesos to take me to Playa 2. The breakfast was not $7mxn there was no standard breakfast at the restaurant below which was excellent by the way just very expensive fruit , eggs,toast was 199pesosno drink included Upon my arrival my room was not ready for check in and it was not the room I paid for but they had no other ro doubt (there’s a restaurant down stairs) 2. The
4-night trip

6/10

This property is a small boutique hotel close to 5th Avenue! It is an old property with room situated on three floors, and a narrow stairway to enter the small reception area. It is located over a restaurant, which does become quite noisy in the evenings, and when they start dragging tables & chairs along the floor when opening and closing! The room was quite spacious, however the amenities are very dated, and quite sparse. The shower is not very good, and only provided about 2 minutes of hot water and then it was cold. The microwave in the room stopped working after 3 days in the room (only used to heat water for a coffee). The air conditioning was not functioning on the first night, but this was explained to me, and the following day the maintenance guy was coming to repair it.! The young receptionist that checked me in was very polite & courteous, and was available if required. For a budget hotel this property is "OK", but there are many other accommodations of better standard located close to this area.
7-night trip

4/10

Loud. Beds were rock hard. WiFi wasn’t always working. Cable went out a couple of times. Pillows and cushions were smelly. The man in charge was nice.
11-night trip

8/10

Spacious room for a great price right by 5th Avenue and the beach
1-night trip

6/10

Very well situated, very clean and totally cheap. Big refrigerator, 2 burners, small sink. But it’s a 2 stars, not a 3. Only 2 minutes worth of hot water. No towels at check in, needed to No hangers. The unit 201 is very very dark, but I’m pretty sure the higher levels are brighter. Not soundproof at all, bring earplugs. Above a lively restaurant, amazing flamenco dancer and guitar player on Friday nights. Fatima the hostess was lovely.
7-night trip

6/10

La ubicación es muy buena. La limpieza del lugar es mala, los sillones huelen mal, el refrigerador, las manijas de las puertas y las sillas estaban pegajosas, cuando quise hacer check out tuve que esperar mas de dos horas a que llegara alguien. En las noches hay mucho ruido en el cuarto, porque al lado hay un restaurante.
4-night trip

4/10

I was very disappointed with Casa Luca.Upon arrival, we were told we could not check into the room we originally booked (the penthouse) because the current tenants wanted to stay another night. We had to stay in another room and then move the next day. They gave us a ticket for a free breakfast down the street to accommodate us.The penthouse was pretty bare and needs maintenance. The bathroom smelled like raw sewage constantly so we had to keep the door shut. The hot water was consistent and good. On our second to last night, our neighbors next door told us that they had been robbed in the middle of the night. Their passports, money, and computers were stolen out of the room while they slept. They left later that day. I awoke the next morning to a female hotel worker walking into my room WHILE I was sleeping at 8:40 am. I asked her what she was doing and she told me to it was time to checkout. (She spoke no English) I told her I was not due to check out until the next morning and she left. Even if I was supposed to checkout (which I was not) check out is not until 12 o'clock. My other complaint was that we had a back patio. The door was jammed shut and could not be locked or opened. We asked for the key and never got it. However, the door did crack open enough for a ton of ants to come in under which we then found in our bed. You get two towels for your entire stay. The wifi was not great either, it only worked when sitting outside or in the front room.
2-night trip

6/10

I rented the penthouse top floor. Overall it was okay. Would rent again but rather rent elsewhere. Pros: - cute appartment with basic kitchenette - tv in living and bedroom - great location. 1 minute from 5th ave walking zone, 5min from beach - no cockroaches Cons: - great location right in the center but that comes with loud music and party noise at night - no elevator - no speak English - slow WiFi, poor connectivity. Only had WiFi at the entrance, lost connection inside the room - no daily housekeeping. Every 3 days only or extra charge. Had to purchase toiletpaper myself after two days. - not very clean. Found hairs that are not mine everywhere. Avoid looking under your sheets or be horrified. - room floods with water when it rains. Puddle of water at the entrance every time it rains
7-night trip

8/10

Less than a 5 minute walk to 5th Avenue. Very clean and had a homey feel. Loved it for our first stay in Mexico.
4-night trip

8/10

5-night trip

6/10

The place is above a restaurant, so it is loud at night. The service is good and kind, also the room service. We booked for 4 nights, and then we booked for 2 more nights. The place is good what so ever. Not a perfect place but cheap, you get high value for your money
4-night trip

8/10

Great location the staff was very attentive and helpful. Nice restaurant on the first floor. Very confortable room. I will definitely recommend this place and will book this place next time I come to Playa del Carmen.
3-night trip

8/10

4-night trip

6/10

Hotellet låg bra till och personalen var mycket trevlig och hjälpte oss att bära väskorna upp för alla trappor. Har man rörelsehinder eller är äldre så kan det vara bra att veta att det är väldigt många trappor upp och ingen hiss. Wifit i vårt rum var tyvärr jätte dåligt, vilket var ett minus och receptionen var obemannad mer eller mindre hela vår vistelse. Det var dock fina stora rum och väldigt prisvärt!
1-night trip

2/10

Muy mala experiencia NO RECOMIENDO ESTE HOTEL A NADIE...llegamos el dia de chek in como a la 1 pm y no encontramos a nadie en la repcepción, aparecio una camarera y nos dijo que habia que esperar hasta las 3 pm. Nos toco dejar las maletas como en una sala de espera , la supuesta recepcion queda en un segundo piso y no hubo nadie que nos ayudara con las maletas, nos fuimos a almorzar y llegamos como a las 4 pm igual nuestras maletas estaban en esa sala y nadie que nos entregara nuestras habitaciones...hasta el dia que salimos del hotel (dos noches 3 dias era la reserva)nunca nos hiceron el registro, no hiceron aseo de las habitaciones habia prometido eatacion de agua y cafe y tampaco lo hubo. Para completar para acceder al hotel hay una puerta en el primer piso y nos toco varias veces que estaba con llave y hasta que no aparecio otro huesped que nos abriera no pudimps entrar.. PESIMO SERVICIO NUESTRA PEOR ESTADIA EN UN HOTEL.
2-night trip