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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants, near Monte Igueldo

Choose dates to view prices

Photo gallery for Mercure San Sebastian Monte Igueldo

Seasonal outdoor pool
Exterior
Lobby
2 bars/lounges
Aerial view
Near Ondarreta Beach and Miramar Palace, Mercure San Sebastian Monte Igueldo offers a warm welcome to families. Relax on the sun-kissed terrace, indulge in delicious Basque cuisine at one of two restaurants, or unwind by the seasonal outdoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $116
$127 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, Balcony

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Balcony
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Balcony
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Blackout drapes/curtains
Bidet
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, With Sofa Bed, Mountain View

Standard Twin Room, With Sofa Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, With Sofa Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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The price is $76
$83 total
includes taxes & fees
Dec 1 - Dec 2
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About the neighborhood

Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 3 min walk - 0.3 km
  • Concha Promenade - 2 min drive - 1.8 km
  • Miramar Palace - 2 min drive - 1.8 km
  • Reale Arena - 6 min drive - 4.6 km
  • Donostia-San Sebastian Aquarium - 14 min drive - 4.2 km

Getting around

  • San Sebastian (EAS) - 31 min drive
  • Biarritz (BIQ-Pays Basque) - 48 min drive
  • Bilbao Airport (BIO) - 70 min drive
  • San Sebastian Amara Station - 14 min drive
  • Ategorrieta Station - 17 min drive
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 17 min drive

Restaurants

  • ‪La Mila - ‬4 min drive
  • ‪Ñam - ‬5 min drive
  • ‪Alaia - ‬6 min walk
  • ‪Syra Coffee - ‬4 min drive
  • ‪Bar Campus - ‬5 min drive

About this property

Mercure San Sebastian Monte Igueldo

Mercure San Sebastian Monte Igueldo puts you within a 15-minute drive of Concha Beach. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Torreon, one of 2 restaurants, which serves Basque cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 123 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

El Torreon - This restaurant specializes in Basque cuisine and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM
  • The seasonal pool is open from July to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo offer free cancellation for a full refund?

Yes, Mercure San Sebastian Monte Igueldo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure San Sebastian Monte Igueldo?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10 AM to 9 PM.

Are pets allowed at Mercure San Sebastian Monte Igueldo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure San Sebastian Monte Igueldo?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have a casino, but Casino Kursaal (10-min drive) is nearby.

What is there to do at Mercure San Sebastian Monte Igueldo and nearby?

Mercure San Sebastian Monte Igueldo has 2 bars and a seasonal outdoor pool, as well as a fitness center.

Are there restaurants at or near Mercure San Sebastian Monte Igueldo?

Yes, there are 2 onsite restaurants, featuring Basque cuisine.

What's the area around Mercure San Sebastian Monte Igueldo like?

Mercure San Sebastian Monte Igueldo is a short 1-minute walk from Monte Igueldo and 12 minutes' walk from Bay of Biscay.

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Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

View
Room
Service staff
Balcony
Restaurant
Bar
Bay
Location
Food
Cities

What guests liked

  • Breakfast was excellent with plenty of variety. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Incredible views from this hotel atop Monte Igueldo. Breakfast and bar were very good. If you're planning to use the funicular to get to/from town, know that its last run is at 8:30pm.
Katherine, 2-night trip

10/10 Exceptional

Exelente hotel
JEFERSON, 1-night trip

10/10 Exceptional

Brilliantly unique property.
Rob, 2-night trip

10/10 Exceptional

Perfect
Alessandro, 6-night trip

10/10 Exceptional

Shower drain was clogged
Luz, 1-night trip

10/10 Exceptional

Great stay

Very beautiful hotel.Pleasure to stay. I think if Swimming pool will be available over winter that will make Awsome stay
Agata, 2-night trip

10/10 Exceptional

Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
James, 1-night trip

10/10 Exceptional

Lovely location with views of the City. Only issue was the spotty wifi; but in the bigger picture… great hotel.
ian, 3-night trip

10/10 Exceptional

Do yourself a favor and get a room with a sea facing view. It's truly stunning. Staff was friendly and nice, not overly solicitous. You'll need transportation to get into to town, but the view is exquisite.
Lisa, 4-night trip

10/10 Exceptional

Loved the property! Loved the amusement park around the property and the views from our balcony were amazing. We will be back!
Kelly, 3-night trip

10/10 Exceptional

I just loved the location and the views. I would have liked the restaurant to have more options daily.
Denise, 4-night trip

2/10 Poor

Left a night early I couldn’t stay.

I arrived and was largely ignored while the front desk just chatted with each other on Spanish I had no idea what I was waiting for. The room smelled when I walked in, the aircon didn’t work. I tried opening the window but it still wouldn’t get rid of the smell. The service at the bar was the worst service I’ve ever encountered and that was by two different bar tenders. I was also parked in and when I tried to ask for help I was ignored by parking attendants that let people in and just told that they don’t speak English I couldn’t get out. I only stayed one night and then left, the basics of a hotel. The price and rating of the hotel doesn’t match it at all.
Nicole, 2-night trip

6/10 Good

Arriving at the Hotels lobby checking in, there were a que and just one receptionist. A young receptionist came rushing in to help, and starting shouting at the guest to take it easy. (not a good start) We had paid for a Privilege room, but several facilities were missing in the room. No slippers, No bathrobe, No espresso machine. Further more they write soundproof doors, which is a big lie. We could here the nabo's loud and clear. The general service at the hotel is way below standards, specially considering the 4 stars they have. The bar service slow, the waiters have attitude, the pool Guy arrogant and slepping at his post. Apart from the amassing views and beautiful locations, the hotel does not live up to there 4 stars.
Michael, 4-night trip

10/10 Exceptional

Fabulous views.

Lovely hotel with amazing views over the ocean, the city and its beaches. We ate in the dining room one night. The meal was delicious, and the service from the restaurant staff was excellent. A long walk to the Old Town was worth the effort, although a bus service was available to the end of the road of the hotel. A very enjoyable stay in San Sebastian which we would definitely return to. Our only negative comment was regarding a lack of coffee in the room, just 2 sachets, and no creamer, but just a small gripe.
Denise, 2-night trip

8/10 Very good

Generally acceptable property. Wifi was a bit weak and there was an impression that staffing levels were insufficient. There was a front counter staff that was kind, but that radiated the “lost sheep” vibe.
Kok Way, 3-night trip

8/10 Very good

Beautiful view from the hotel. Hotel is a little dated and the electrical system is tricky. Our devices didn’t charge all night because we didn’t have the right switch on that controls all the outlets and lights. Also, you might want to bring your own hairdryer as you basically have to straddle the toilet to use it with its short cord and it keeps shutting off when it gets hot.
Tina, 1-night trip

10/10 Exceptional

The hotel was perfect for our stay. It’s not the newest interior but still so charming and the view is absolutely stunning. We had a great view from our balcony where we spent new years eve to watch the fireworks over the city. The staff was very friendly and made us all comfortable. There is a New Year’s party in the hotel that costs 185€ per person, so we decided not to go even though I‘m sure the view would have been amazing. Die to the party the restaurant, bar and room service weren‘t available in the evening. But they told us right at the check-in so we could prepare and buy snacks and drinks for ourselves. We got glasses and everything from the bar and hat the coziest new year in our hotel room. We had a great stay!
Celine, 2-night trip

6/10 Good

All that glitters is not gold. Shower and ac good. Bed ok but defineately hard. Service - I've seen happier people at a funeral and staff per demand is low so both those are on management. Wifi weak and flakey. In room coffee ...instant coffee ....that is 2 star hotel stuff not to mention only 1 regular packet and not replaced. No iron or ironning board available. Just a litany of thing that keep this grand on the surface but less so underneath
Scott, 4-night trip

10/10 Exceptional

C’était magnifaik
Edgard, 1-night trip

10/10 Exceptional

On a adoré le séjour, hôtel magnifique, personnel au top. Emplacement exceptionnel. Vraiment rien à redire
Sebatien, 1-night trip

10/10 Exceptional

Geweldige locatie
AJM, 1-night trip

8/10 Very good

O quarto é bem amplo, limpo e com vista linda da Bahia. É bem no alto do morro. Para ir à cidade, tem que ser de carro ou descer com o funicular que custa 2,50 euros ida e volta e caminhar pela cidade. Não foi problema para nós. O atendimento não acho ser o ideal, nem uma cafeteira elétrica disponibilizaram, mesmo eu solicitando. Mas no geral é um hotel muito bom.
Silvana, 4-night trip

10/10 Exceptional

Café da manhã muito bom com grande variedade
Almir, 2-night trip

10/10 Exceptional

Excellent hotel. The view is second to none!
Perry, 2-night trip

6/10 Good

売りは景色のみ。食べ物やアメニティなど準備していくべし。 まずアクセスについて。旧市街からホテルは途中まだバスがあるがバス停から歩く。急斜面の山道。次に設備について。アメニティは最低限。シャンプーボディソープ(兼用)、ボディクリーム、シャワーキャップしかない。サービスについて。ワインオープナーやティースプーンなどツールを借りることができない。部屋にコーヒーがあるのに…またカスタマーサービス、フロントなどへの電話も繋がりづらく地味にストレスでした。 バルコニー付きの海側の部屋であれば、景色はすごく美しいです。感動しました。 スタッフに対して、スペイン語に翻訳して伝えるとスムーズです。 値段に対しての価値を考えると、微妙です。
Akane, 2-night trip