In the heart of Aguas Calientes, Hotel Santuario Machu Picchu offers a warm welcome with dry cleaning services and a restaurant. Stay connected with in-room WiFi, enjoy luggage storage and browse through free newspapers. With tour assistance available 24/7 at the front desk.
Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
Aguas Calientes Hot Springs - 13 min walk - 1.2 km
Temple of the Condor - 10 min drive - 2.7 km
Temple of the Sun - 10 min drive - 2.7 km
Central Plaza - 10 min drive - 2.7 km
Getting around
Alejandro Velasco Astete Intl. Airport (CUZ) - 47.4 miles/76.3 km
Machu Picchu Station - 6 min walk
Restaurants
Toto's House Restaurante - 3 min walk
Restaurant Fortaleza - 3 min walk
Munaycha - 3 min walk
Mesa 7 Restaurant Mapi - 5 min walk
Apu Salkantay - 7 min walk
About this property
Hotel Santuario Machu Picchu
Hotel Santuario Machu Picchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in start time: 10 AM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 9 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Room service
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20564042103
Also known as
Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu
HELP_OUTLINE
Frequently asked questions
Does Hotel Santuario Machu Picchu offer free cancellation for a full refund?
Yes, Hotel Santuario Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santuario Machu Picchu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santuario Machu Picchu?
Sorry, there's no onsite parking at Hotel Santuario Machu Picchu.
What are the check-in and check-out times at Hotel Santuario Machu Picchu?
Check-in start time: 10 AM; Check-in end time: midnight. Check-out time is 9 AM.
Are there restaurants at or near Hotel Santuario Machu Picchu?
Yes, there's an onsite restaurant.
Does Hotel Santuario Machu Picchu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Santuario Machu Picchu like?
Hotel Santuario Machu Picchu is a short 6-minute walk from Machu Picchu Station and 13 minutes' walk from Aguas Calientes Hot Springs.
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Hotel Santuario Machu Picchu Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.4/10
Amenities
8.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
Aug 28, 2023
Good
Kendi
Kendi, 3-night trip
10/10 Exceptional
Nov 29, 2022
Good
Stefania
10/10 Exceptional
Jun 21, 2022
I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Michael
Michael, 2-night trip
2/10 Poor
Nov 17, 2020
Owner is a thief!!!
Don't go here!!! The owner is a thief.
I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time.
Then he has the audacity to say that I don't "qualify" for a refund!!!
It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Patrick
Patrick, 1-night trip
10/10 Exceptional
Nov 5, 2023
Anael
Anael, 2-night trip
10/10 Exceptional
Nov 3, 2022
Ein schönes Hotel, sauber, hervorragende Lage, Zimmer groß, gut eingerichtet, man hat alles, was man braucht, sauber! Sehr nettes, zuvorkommendes Personal. Auf jeden Fall empfehlenswertes Hotel!!
Canan
10/10 Exceptional
May 14, 2022
Tudo okay. O pessoal da propriedade são muito atenciosos.
Excelente!
Felix
Felix, 1-night trip
8/10 Very good
Mar 17, 2020
Erika
Erika, 1-night trip
10/10 Exceptional
Nov 11, 2019
Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me.
I would stay there again.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jul 26, 2019
Hotel com boa estrutura
Não tem custo beneficio bom na cidade, mas pelo menos aqui é um hotel com ótima estrutura , sem luxo mas com toda comodidade necessária para passar de 1 a 3 noites. Peça quarto da frente, a vista é bem bonita para o Rio e as montanhas. Super recomendo!
Verified traveler
1-night trip
8/10 Very good
Jul 26, 2019
Muy bueno en precio y calidad
El hotel, sin pretensiones, es una excelente opción para quienes van de paso a Machu Picchu. Buenas camas, buena ubicación y personal impecable.
Patricia Mónica
Patricia Mónica, 1-night trip
10/10 Exceptional
Jul 5, 2019
Verified traveler
3-night trip
10/10 Exceptional
Jul 5, 2019
Good services, all staff are friendly and cheerful, most importantly they are helpful through their hearts. Location is a bit (a few hundreds meters) far from center, very convenient but keep tranquility.
Verified traveler
2-night trip
10/10 Exceptional
Jun 18, 2019
Verified traveler
2-night trip
4/10 Fair
May 20, 2019
I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
John
John, 1-night trip
10/10 Exceptional
May 20, 2019
Verified traveler
1-night trip
10/10 Exceptional
May 11, 2019
I loved the sound of the stream off our balcony with its view.
Michael
Michael, 2-night trip
10/10 Exceptional
Feb 8, 2019
Muy recomendable Hotel Santuario en MachuPicchu
Decidimos quedarnos 2 noches en MachuPicchu pueblo ya que habíamos decidido no sólo visitar las ruinas de MachuPicchu sino también subir al WaynaPicchu, y no queríamos andar a las corridas.
El hotel Santuario nos agradó mucho, muy cómoda la habitación y muy buena la atención de todo el personal. Y a solo 3 minutos de la estación de ferrocarril.
Muy recomendable!!!
Jaime
Jaime, 2-night trip
10/10 Exceptional
Jan 26, 2019
La limpieza muy buena pero solo el desayuno que es limitado
Verified traveler
1-night trip
10/10 Exceptional
Jan 2, 2019
I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Patrick
Patrick, 4-night trip
6/10 Good
Sep 30, 2018
Marco Pollo
Marco Pollo, 1-night trip
10/10 Exceptional
Sep 14, 2018
Machu Picchu stay.
Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
candido
candido, 2-night trip
8/10 Very good
Sep 7, 2018
Not a bad place to home base from
Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
JEFF
JEFF, 3-night trip
8/10 Very good
Aug 10, 2018
Location to trail was perfect with beatiful mystical river views.