2/10 Malo
27 mar. 2025
Dissappointing & Gross
Be warned! The review summary is misleading and outdated. Few reviews on this site in recent years, but check out Naver reviews (Korea's Google). The hotel seems to have gone downhill! We arrived at 4 pm to check in and they said our room was still being cleaned. Check in is 3 pm.We had plans, so didnt make it back until after 10 pm to check into our room and there was no info provided as the front desk did not speak english. Our bags were still in hallway rather than in secure location.
The hotel was an absolute MESS as it is under construction. The elevator was filthy. The 5th floor hallway and steps were covered with construction trash & debris. We booked the room with the balcony and the room smelled overwhelmingly of toxic paint fumes. There was no remote to control the AC unit so we couldnt use that to help circulate the air. The room had not been cleaned well. There were 3 hairs in the sink and the overall unit was not clean. We were only provided one body towel for 2 people. We attempted to get another one from the front desk and there was no staff around to assist us. The tv remote was missing a battery and held together with tape.
We were grateful to only have one night booked before checking out. There was no info provided on breakfast so when we made it down at 10 am, the lady said we were too late, even though there was a bunch of food still sitting out. Again, no staff available at the front desk to assist with check out so we just left. We won't be back!
Ben
Ben, se hospedó 1 noche
Opinión verificada de un huésped de Hoteles.com
