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Encantada Condo

2.0 star property
Hotel with 3 outdoor pools, near Playa del Carmen Main Beach

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Exterior
Exterior
View from property
Basic Double Room | Private kitchenette
Estandar Cuádruple | 1 bedroom, in-room safe, desk, laptop workspace
Located near Mamitas Beach, Encantada Condo offers a rooftop terrace with breathtaking views. Unwind in one of the 3 outdoor pools or take advantage of concierge services and tour/ticket assistance to plan your stay, while staying connected with in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Housekeeping once per stay
  • Near the beach
  • 3 outdoor pools
  • Rooftop terrace
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Elevator
  • Limited housekeeping
  • 3 outdoor pools

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Triple Sin Balcón

Estandar Triple Sin Balcón | 1 bedroom, in-room safe, desk, laptop workspace

Estandar Triple Sin Balcón

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Digital channels
Laptop workspace
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Suite, Balcony

Basic Suite, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Basic Suite, Balcony

Highlights

Balcony or patio
Air conditioning
Mini-fridge
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Digital channels
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Cuádruple

Estandar Cuádruple | 1 bedroom, in-room safe, desk, laptop workspace

Estandar Cuádruple

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Digital channels
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle 50, Mza. 279 Lote 9, Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km
  • Punta Esmeralda Beach - 6 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬4 min walk
  • ‪Salento - ‬4 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪Ojo de Agua - ‬3 min walk
  • ‪Crisol - ‬3 min walk

About this property

Encantada Condo

Encantada Condo features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 6 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
LOB_HOTELS

Property amenities

What to do

  • Beach nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 3 outdoor pools

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Portable fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (once per stay)
  • In-room safe
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 500 per accommodation, per stay

Optional extras

  • Air conditioning is available for an extra charge of MXN 100 per night

Renovations and closures

This property is closed from September 29 2022 to September 28 2024 (dates subject to change).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Encantada Condohotel Aparthotel Playa del Carmen
Encantada Condohotel Aparthotel
Encantada Condohotel Playa del Carmen
Encantada Condohotel
Encantada Condohotel Hotel Playa del Carmen
Encantada Condohotel Hotel
Encantada Condo Playa del Carmen
Encantada Playa del Carmen
Encantada Condo Hotel
Encantada Condo Playa del Carmen
Encantada Condo Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Is Encantada Condo currently open?

This property is closed from September 29 2022 to September 28 2024 (dates subject to change).

Does Encantada Condo offer free cancellation for a full refund?

Yes, Encantada Condo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Encantada Condo?

Yes, there are 3 outdoor pools.

Are pets allowed at Encantada Condo?

Sorry, pets aren't allowed.

Is parking offered on site at Encantada Condo?

Sorry, there's no onsite parking at Encantada Condo.

What are the check-in and check-out times at Encantada Condo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Encantada Condo?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Encantada Condo and nearby?

Encantada Condo has 3 outdoor pools.

What's the area around Encantada Condo like?

Encantada Condo is a short 9-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach.

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Encantada Condo Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10

Está limpio pero no parece hotel por fuera y batallé mucho para llegar y encontrarlo. No me quede a dormir solo lo utilicé para dejar maletas un rato y bañarnos
1-night trip

8/10

Muy Agusto, excelente ubicación
3-night trip

8/10

Reserve en el condo encantada y nos pusieron en otro y el que nos toco la alberca no es como las fotos.
1-night trip

8/10

4-night trip

10/10

Lugar céntrico y personal amable, cerca de la playa y la 5ta avenida
4-night trip

10/10

LAs habitaciones están excelentes, el edificio muy limpio, el personal muy amable, pero lo unico que les falta es poner un desayuno con mas opciones, solamente nos dieron pan y café, pero fuera de eso super recomendable el hotel
1-night trip

10/10

Todo bien muy buen servicio y la limpieza de lugar
1-night trip

6/10

No hubo estacionamiento, las puertas flojas, de resto todo muy bien
1-night trip

8/10

1-night trip

10/10

It’s my fourth booking at this hotel. I love the location which is in a quiet area of Playa del Carmen. It’s walking distance to the beach and close to many good restaurants. The staff is always very nice.
5-night trip

8/10

3-night trip

8/10

3-night trip

8/10

2-night trip

4/10

Me gusto el trato del personal y las habitaciones son desastrosas, ruidosas, se inundan cuando llueve, faltan control remoto de la tele, se olvidan de colocar toallas y jabines
7-night trip

8/10

There are actually 3 buildings here and they are managed by one desk on Calle 50. La Playa endtry to check in/out for all three at the same place on 50th and 3 different signs over one door, same staff. Many people here buy units like this as investments and pay to have them managed. That appears to be here too. Some units have kitchens, some dont. I think all have mini fridge. Check is is 15:00 hours or later and out by 12:00. They will hold a bag for you if your early. The pools appear to be cleaned daily The one in the Perlas building has no steps or stairs, so a young or older person might have trouble in and out of the pool there. You can use the pool at the other building though. The one at La Playa has stairs. The Perlas pool has the view as you have to climb up there. The room number was all pre-selected. Breakfast is by coupon they give you at check in. It is a cup of coffee, a glass of orange juice and 2 pieces of dry toast and a slice sweet bread that might vary day by day. So tables turn quickly. Served by the Playa building pool. The Perlas building has no elevator and if you travel heavy be warned about this! It could be a struggle for some. That is 10 sections of stairs to get to the top if your on the top. 2 per floor. Prices seem to vary by occupancy/season.You can find restaurants starting 1/2 block up 50th and then a left 1 block.
3-night trip

2/10

Había hormigas en la habitación, la suite está en un cuarto piso sin elevador y no hay nadie que te ayude a subir tu equipaje
2-night trip

6/10

Me parece que es un hotel Sencillo que tiene lo Indispensable para pernoctar y estar cómodo .
2-night trip

10/10

Excelente atención del personal , limpieza y sobretodo tiene todas las comodidades
2-night trip

6/10

I had a nighttime check in and one of the staff I can’t remember her name was so amazing! I was then taken to my room and shown where everything from the pools to where breakfast is served and then got shown around my room. The only thing that can be improved on this part is providing blankets instead of having to walk the 4 flights of stairs back to reception to get some. The room was super clean but a little impractical for a condo. It only had a fridge and a plate. No bowls or anything. One of the doors on my condo was broken and the wifi cut in and out. I don’t think I would stay here again.
3-night trip

8/10

Tolles, günstiges und zentral gelegenes Hotel in Playa del Carmen. Die Angestellten waren super freundlich und die Zimmer sehr sauber. Um jedes Anliegen was wir hatten, wurde sich direkt gekümmert. Es ist absolut empfehlenswert und ich würde definitiv wieder kommen.
14-night trip

6/10

Todo bien, solo como detállese a mejorar. Internet malo y lento. Los terminados de construcción en general malos. La instalación de TV es mal colocada para su recepción.

2/10

Habitaciones en mal estado

8/10

Bastante agradable el lugar en relación al costo. La limpieza muy buena.

6/10

Cerca de la playa, no es caro así que no esperes lujos, muy accesible y con lugares donde comer y comprar lo indispensable muy cerca sin necesidad de manejar. Todos los días cambio de sábanas y toallas
4-night trip

10/10

Ya habíamos estado ahí el año pasado es por eso que decidimos repetir y no le hace falta nada.
4-night trip