The Westin Changsha

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The Westin Changsha features a free kids' club and puts you just a 5-minute drive from Helong Stadium and Jia Yi's Memorial Hall. Guests can take a dip in the indoor pool or grab a bite to eat at Elements Restaurant, which is one of 4 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a sauna.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • 24-hour room service
  • Conference center
  • 13 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
The current price is $89
$104 total
includes taxes & fees
Oct 6 - Oct 7

Why we love this property

Food for every craving
The hotel boasts 4 restaurants, including Chinese cuisine options. Guests can enjoy buffet breakfast or sip evening drinks at the stylish bar.
Dreamy slumber retreat
Wrapped in soft bathrobes after a soak in deep tubs, guests drift into blissful sleep under down comforters. Blackout drapes ensure perfect rest.
Luxury garden retreat
This luxury hotel presents an urban oasis with its peaceful garden. Nestled in the city center, it offers a serene escape from the bustling metropolis.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a television, and a bathroom visible through an open door.

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a desk, and a large window with a city view.

Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, bedside tables, a TV, and a bathroom with a mirror and sink.

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

A modern hotel room with a large bed, a desk, a television, and a bathroom visible through an open door.

Executive Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Smoking

A hotel room with two beds, a TV, a desk, and a large window with a city view.

Executive Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a nightstand, a desk, a chair, a large window, and a city view.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a desk with a telephone, a chair, and a wardrobe.

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a TV, a balcony with a city view, and a patterned wall.

Traditional Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a desk, and a large window with a city view.

Traditional Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007

What's nearby

  • Helong Stadium - 3 min drive - 3.1 km
  • Huangxing Walking Street - 3 min drive - 2.8 km
  • Hunan University - 5 min drive - 4.7 km
  • May Day Square - 5 min drive - 5.4 km
  • Mount Yuelu - 5 min drive - 5.4 km

Getting around

  • Changsha (CSX-Huanghua Intl.) - 31 min drive
  • Changsha Railway Station - 14 min drive
  • Changsha South Station - 21 min drive

Restaurants

  • ‪Yun Kitchen - ‬18 min walk
  • ‪Executive Lounge - ‬18 min walk
  • ‪唐记虾王 - ‬14 min walk
  • ‪JW Lounge - ‬18 min walk
  • ‪Heytea - ‬13 min walk

About this property

The Westin Changsha

  • The Westin Changsha features a free kids' club and puts you just a 5-minute drive from Helong Stadium and Jia Yi's Memorial Hall. Guests can take a dip in the indoor pool or grab a bite to eat at Elements Restaurant, which is one of 4 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a sauna.

At a glance

Hotel size

    • 408 rooms
    • Arranged over 39 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Electric vehicle charging point on site
    • Onsite garage

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Free children's club

What to do

  • Fitness classes
  • Yoga classes

Working away

  • 13 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 46-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Elements Restaurant - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Qi Shun Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kempi Deli - Onsite delicatessen. Open daily.
Kempinski Brewery - Onsite restaurant. Open daily.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 for adults and CNY 68 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Kempinski Hotel Changsha

Kempinski Changsha

Kempinski Hotel Changsha Hotel

Kempinski Hotel Changsha Changsha

Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

Does The Westin Changsha offer free cancellation for a full refund?

Yes, The Westin Changsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Changsha?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at The Westin Changsha?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at The Westin Changsha?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at The Westin Changsha and nearby?

Onsite recreation at The Westin Changsha includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. The Westin Changsha also has a garden.

Are there restaurants at or near The Westin Changsha?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

Does The Westin Changsha have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Westin Changsha like?

The Westin Changsha puts you in Yuhua District, in the heart of Changsha. Popular attractions include Huangxing Walking Street, which is 3 minutes away by car.

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Reviews

The Westin Changsha Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Staff is helpful and hotel is clean
Verified review

10/10 Exceptional

Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Verified review

10/10 Exceptional

Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Verified review

10/10 Exceptional

Great stay

The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha
Verified review

8/10 Very good

언어소통에 어려움이 있네요 그래도 대체로 친절한편이에요
Verified review

8/10 Very good

Komfortables und sauberes Hotel

Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Verified review

10/10 Exceptional

Definately suggested to all

Great place to stay. Will highly recommend.
Verified review

10/10 Exceptional

良いです。
Verified review

10/10 Exceptional

Very happy with the front desk staff, they are very friendly and helpful
Verified review

10/10 Exceptional

客房/酒店整潔
Verified review

8/10 Very good

Pleasant Hotel for good price value

Pleasant stay for good price-value. A few restaurants within walking distance. Don't get a coffee at the lounge in the Kempinski Hotel as this is definitely overpriced. Probably the most expensive we ever had in the whole world... Also the breakfast buffet is large but the quality of food rather mediocre.
Verified review

8/10 Very good

トイレがウォッシュレットでなかったのが残念です。中国でも都市部の4星以上のホテルではウォッシュレットトイレが多くなっています。他はすべて満足がいき、コストパフォーマンスにも満足です。フロントのスタッフも十分、英語が通じます。
Verified review

10/10 Exceptional

总体来说很不错，房间比较干净，位置离中心区略远，但是离火车南站比较近，但是早餐价格太贵了。
Verified review

10/10 Exceptional

酒店位置优越，周边有大型购物商场。酒店设施一般，前台服务较热情。总体性价比可以。
Verified review

4/10 Fair

The hotel does not match its brand name

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.
Verified review

10/10 Exceptional

Great hotel

Typical of the brand. Very high quality and reasonable price
Verified review

10/10 Exceptional

高住宿品質的飯店

床非常舒適，有睡眠問題的我都睡得很安穩，早餐豐盛且好吃，非常推薦的飯店
Verified review

8/10 Very good

3 day stay

The hotel was OK as a 5 star. But the location rid really inconvenient
Verified review

10/10 Exceptional

i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.
Verified review

10/10 Exceptional

Great place to stay! Recommended!

Very comfortable. The hotel design are good and details are well taken care of.
Verified review

8/10 Very good

酒店沒有房間提供冷氣，要開窗利用室外氣溫另房間氣溫下降。
Verified review

10/10 Exceptional

New and Comfortable, Good Services

Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.
Verified review

10/10 Exceptional

Nice hotel, staff was exceptional

We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional