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HM Playa del Carmen

4.0 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for HM Playa del Carmen

Outdoor pool, sun loungers
Lobby sitting area
Reception
Junior Suite with terrace and city view | Terrace/patio
Reception
Nestled near Quinta Avenida, HM Playa del Carmen offers a tranquil escape with a poolside bar and sun-drenched loungers. Unwind in the garden or enjoy a cocktail at the rooftop terrace, while staying connected with free in-room WiFi. With dry cleaning services and concierge services available, guests have praised the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is $87
$108 total
includes taxes & fees
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
Ceiling fan
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
Ceiling fan
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double room with balcony

Double room with balcony | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double room with balcony

8.4 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior with Street View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Standard with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard with Street View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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The price is $84
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includes taxes & fees
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About the neighborhood

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Central Square - 8 min walk - 0.7 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Sirloin - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Nativo - ‬1 min walk
  • ‪Tortas Santa Fe - ‬2 min walk

About this property

HM Playa del Carmen

HM Playa del Carmen offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.

Languages

English, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 91 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured onsite valet parking
    • Onsite parking limited

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Horse riding nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 50-cm plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does HM Playa del Carmen offer free cancellation for a full refund?

Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HM Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at HM Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HM Playa del Carmen?

Yes, there's free valet parking. Parking spots may be limited.

Is airport shuttle service offered by HM Playa del Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at HM Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.

Is there an onsite casino at HM Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at HM Playa del Carmen and nearby?

Have fun with nearby activities like fishing and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near HM Playa del Carmen?

Yes, there's an onsite restaurant.

What's the area around HM Playa del Carmen like?

HM Playa del Carmen is a short 13-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Quinta Avenida. Travelers love the hotel's prime location.

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HM Playa del Carmen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bar
Beach
Restaurant
Food
Shower
Boutique hotel

What guests liked

  • The pool area was a great place to relax, with many guests praising its cleanliness, amenities, and convenient location. (23 reviews)
  • Breakfast was plentiful, varied, and satisfying with many options available. (22 reviews)
  • The property's location is perfect for exploring the beach and town, with easy access to public beaches and scenic walking routes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Perfect location, beautiful pool, perfect drinks, gorgeous room
1-night trip

10/10

We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
3-night trip

8/10

Great location, very close to the shopping area.
3-night trip

10/10

Great location and friendly staff.
8-night trip

8/10

While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
3-night trip

8/10

The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.
1-night trip

10/10

Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
6-night trip

10/10

Excellent breakfast!
3-night trip

10/10

This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa.
8-night trip

6/10

It’s walkable and convenient to shop and eat.
3-night trip

10/10

Friendly hotel beautiful hotel totally worth it
5-night trip

8/10

Staff top notch.Breakfast 3/5
5-night trip

8/10

It was nice, a bit far from the Quinta but walkable

10/10

Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet.
3-night trip

10/10

Very nice place. The service was good and we had a lovely stay at HM
3-night trip

10/10

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
5-night trip

10/10

Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.
4-night trip

10/10

The hotel is located in a very convenient area. It is very close to the Quinta Avenida and Plaza Las Perlas (pickup point to go to many tours). It is also quiet and full of plants which give it a cozy and appealing design. The staff is friendly and helpful. I had a great time staying there and would stay again for sure.
4-night trip

10/10

This is the second time we stay there and we loved it.
6-night trip

10/10

We really enjoyed staying there. I felt like we were just at home. It was clean, quiet and authentic. Staff were friendly and helpful. It is worth every penny
3-night trip

10/10

Great little hotel, friendly attentive staff, good drinks and serene atmosphere.
6-night trip

10/10

nice and quite place
4-night trip

10/10

Very friendly staff & clean.
4-night trip

8/10

Provided drinking water, beach towels and amazing breakfast. Staff was kind and helpful aside from one grumpy security guard. Pool area is gorgeous. Walking distance to beach and great food. Rooms had good air conditioning. Beds and pillows weren't the comfiest but met our needs. Shower drain was somewhat clogged so some draining issues. Overall great experience, we would definitely stay again.
6-night trip

10/10

Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!
2-night trip