Hyatt Regency Cartagena

4.5 star property
Luxury hotel with spa, near Bocagrande Beach

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Photo gallery for Hyatt Regency Cartagena

View from room
3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Lounge
Reception
2 restaurants, lunch served
Unwind at Hyatt Regency Cartagena, nestled near Bocagrande Beach and the historic San Pedro Claver Church and Convent. Indulge in a rejuvenating Swedish massage or aromatherapy treatment at the spa, then soak up some sun by one of three outdoor pools with comfortable loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Health club
  • Beach club nearby
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $191
$191 total
Dec 7 - Dec 8

Why we love this property

Spa serenity
The full-service spa offers aromatherapy, body scrubs, and sports massages for relaxation. A health club and fitness room complete this serene experience.
Beautiful decor
This luxury hotel boasts curated decor throughout, creating an elegant atmosphere. Every detail adds to the refined aesthetic experience.
Dining options galore
This hotel features 2 restaurants and a cafe for culinary adventures. A bar and buffet breakfast complete the delicious array of options.

Room options

Available filters for rooms
Showing 34 of 34 rooms

Suite, Ocean View (Regency)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Room with Bay View

  • Sleeps 2

Two Double Room with Bay View

  • Sleeps 4

King Room with Ocean View

  • Sleeps 2

Two Double Room with Ocean View

  • Sleeps 4

Club King Room with Bay View

  • Sleeps 2

Club Two Double Room with Bay View

  • Sleeps 4

Club King Room with Ocean View

  • Sleeps 2

Club Two Double Room with Ocean View

  • Sleeps 4

Regency Suite with Ocean View

  • Sleeps 4

Junior Suite with Ocean View

  • Sleeps 4

One Bedroom Residence with Bay View

  • Sleeps 4

One Bedroom Residence with Ocean View

  • Sleeps 4

Two-Bedroom Residence

  • Sleeps 4

2 Bedroom Residence

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Two Double Beds with Bay View in A High Floor

  • Sleeps 4

One King Bed with Bay View in A High Floor

  • Sleeps 2

2 Double Beds with Ocean View in A High Floor

  • Sleeps 4

One King Bed with Ocean View in A High Floor

  • Sleeps 2

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About the neighborhood

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • San Pedro Claver Church and Convent - 15 min walk - 1.3 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 18 min walk - 1.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪7 Cielos - ‬8 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Semolina - ‬1 min walk

About this property

Hyatt Regency Cartagena

Located just 4.2 mi (6.7 km) from the airport, Hyatt Regency Cartagena offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with Swedish massages, body scrubs, or aromatherapy. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a health club. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 42 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, up to 44 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Winery release events
  • Beach club nearby (surcharge)
  • Beach nearby

Working away

  • Meeting rooms
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 3 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Egyptian cotton sheets
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Kokau - Onsite restaurant.
Amacagua Lounge - This restaurant serves lunch and dinner. Open daily.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 96000 per person
  • Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from January 7 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 410000 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena offer free cancellation for a full refund?

Yes, Hyatt Regency Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Cartagena?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Regency Cartagena?

Yes, cats and dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of COP 410000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt Regency Cartagena?

Yes, there's free self parking.

Is airport shuttle service offered by Hyatt Regency Cartagena?

Yes, an airport shuttle is available. The charge is COP 30000 per vehicle one-way.

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hyatt Regency Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min walk) is nearby.

What is there to do at Hyatt Regency Cartagena and nearby?

Hyatt Regency Cartagena has 3 outdoor pools and a spa, as well as a health club and an arcade.

Are there restaurants at or near Hyatt Regency Cartagena?

Yes, there are 2 onsite restaurants.

What's the area around Hyatt Regency Cartagena like?

Hyatt Regency Cartagena is located near Bocagrande Beach in Bocagrande, a short 18-minute walk from Clock Tower and 12 minutes' walk from Bodeguita Dock. Travelers say the area is walkable and good for shopping.

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Hyatt Regency Cartagena Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Location
Food
Restaurant
Breakfast
Beach
Amenities
Shopping malls

What guests liked

  • The pool area was clean, peaceful, and offered beautiful ocean views with great service. (81 reviews)
  • Breakfast was a highlight with a wide variety of delicious options and exceptional service from staff like Emerson, Ibeth, and Yulieth. (41 reviews)
  • The property offers direct access to the beach with stunning views and a convenient location for beach activities. (21 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent stay
Kalvin D., 2-night trip

10/10 Exceptional

Great service. Great hotel, beautiful room. The complimentary breakfast is amazing and I had such an amazing time there.
Archeley, 3-night trip

10/10 Exceptional

Amazing place to stay
Maribel, 8-night trip

10/10 Exceptional

This hotel was so amazing will definitely stay again
Quintel, 4-night trip

10/10 Exceptional

Great hotel and location
Tamid, 3-night trip

10/10 Exceptional

Nice hotel, nice location, nice people...100/10
14th floor pool view
Bay View
Alejandro, 4-night trip

10/10 Exceptional

Spacious rooms, great beds, close to the city.
Valentina, 5-night trip

10/10 Exceptional

Nice hotel.
Lemetrica, 5-night trip

10/10 Exceptional

This place is beautiful, the views are magical and the service so good
Fernanda, 3-night trip

10/10 Exceptional

Nice vacation, friendly staff
Ashley Patrice Elizabeth, 3-night trip

10/10 Exceptional

Everything was good food,people,area
Kerry-ann, 3-night trip

10/10 Exceptional

The hotel was in a great location-the beach was a short walk across the street and a mall plaza next door. The room was clean and very spacious with modern accommodations in our suite. We did have access to the Regency Lounge that provided breakfast, happy hour and snacks throughout the day.
Felecia, 4-night trip

10/10 Exceptional

What I like is everything was a walking distance from the hotel.
Linda, 3-night trip

10/10 Exceptional

Very clean, and an amazing view from the pool
Marlyn, 6-night trip

10/10 Exceptional

Out stay was excellent. The hotel looks and feels new. It has awesome views of the city and the ocean. Their Pool is very nice and relaxing.
Jorge, 2-night trip

10/10 Exceptional

Friendly and comfortable
Andre, 5-night trip

10/10 Exceptional

Love the view from the rooms as well as the view from the pool . We did like the breakfast.great service from the staff !! Will come back to Cartagena and going to choose The Hyatt again 💕
Angel, 4-night trip

10/10 Exceptional

The hotel was extremely nice and the staff even nicer. I would definitely stay here again and recommend it to anyone visiting!!
James, 3-night trip

10/10 Exceptional

Nice hotel

Very nice hotel; worth the money; pool was amazing; bay view was awesome. Nice restaurant and area is convenient. Will try to experience the beach before check out; great access.
Kasoundra, 1-night trip

10/10 Exceptional

We enjoyed the pool 100%
Orlando, 1-night trip

10/10 Exceptional

The property is beautiful. Very clean and the staff are very nice. Very convenient for any tourist sightings. The food was great and I would definitely recommend this for any stay.
Karen, 4-night trip

10/10 Exceptional

Very good and one of the most convenient to stay. The staff is amazing the food excellent.
Ester, 7-night trip

8/10 Very good

Hotel was very clean and quiet . The staff was very professional and friendly . Just wish room would’ve had a balcony .
yvette, 5-night trip

10/10 Exceptional

Everything was good
Angel, 3-night trip

10/10 Exceptional

Amazing stay!
Ian, 5-night trip