SureStay by Best Western Medicine Hat

Property class: 2.5
Medicine Hat hotel in city center

Choose dates to view prices

When visiting Medicine Hat, SureStay by Best Western Medicine Hat is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast on weekdays between 6:00 AM and 9:00 AM.

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Convenience store
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $70
$80 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
722 Redcliff Drive SW, Medicine Hat, AB, T1A 5E3

What's nearby

  • Panorama Lanes - 6 min walk - 0.6 km
  • Hooplas - 6 min walk - 0.6 km
  • Medicine Hat Musical Theatre Playhouse - 8 min walk - 0.7 km
  • Liquid Concert & Event Venue - 10 min walk - 0.9 km
  • Esplanade Arts and Heritage Centre - 4 min drive - 2.8 km

Getting around

  • Medicine Hat, AB (YXH) - 3 min drive

Restaurants

  • ‪Hell's Basement Brewery - ‬19 min walk
  • ‪Crossroads Liquor Store - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Tino's Drive-in - ‬11 min walk
  • ‪Casa Amigos Cantina - ‬3 min drive

About this property

SureStay by Best Western Medicine Hat

  • When visiting Medicine Hat, SureStay by Best Western Medicine Hat is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast on weekdays between 6:00 AM and 9:00 AM.

At a glance

Hotel size

    • 122 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:00 AM–9:00 AM

Traveling with children

  • Grocery/convenience store

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Fireplace in lobby
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 3.00 percent destination fee will be charged
  • Service fee: 2 percent

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from May 30 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Hot tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Quality Inn Medicine Hat
Quality Medicine Hat
Quality Inn
Flamingo Hotel Hotel
Flamingo Hotel Medicine Hat
Flamingo Hotel Hotel Medicine Hat

Frequently asked questions

Are pets allowed at SureStay by Best Western Medicine Hat?

Yes, cats and dogs are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at SureStay by Best Western Medicine Hat?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay by Best Western Medicine Hat?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at SureStay by Best Western Medicine Hat?

No, this hotel doesn't have a casino, but Copper Coulee Casino (7-min drive) is nearby.

What's the area around SureStay by Best Western Medicine Hat like?

SureStay by Best Western Medicine Hat is a short 3-minute drive from Medicine Hat, AB (YXH) and 5 minutes' walk from Hooplas.

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Reviews

SureStay by Best Western Medicine Hat Reviews

5.8

6.2

Cleanliness

7.8

Location

7.0

Staff & service

5.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Hot Tub
Air conditioning
Bathroom
Food
Toilet
Building

Reviews

Verified review

10/10 Exceptional

Its was fine. A bit outdated but the beds are comfy
Verified review

8/10 Very good

The room was newly renovated but it still somewhat smelled of smoke. The bed was very comfy and crisp white linens which I love , so you can see they are clean. Had a shower in the morning and when I stepped in the tub black was coming off my feet, as I had been walking around in room with no shoes. So, not sure how well the floor had been cleaned as it was vinyl plank. Honestly, maybe once all renos are complete and pool is opened it would be better but for now I would only give it 2-3 stars.
Verified review

10/10 Exceptional

Excellent stay & caring staff!
Verified review

8/10 Very good

Staff was awesome, comfy bed, only issue is I didn’t get a wifi sign in and the pool is closed, however if you just need a place to stay for the week for work or whatever else this is the way to go. Good place to stay for the time being
Verified review

10/10 Exceptional

Friendly staff Clean rooms
Verified review

10/10 Exceptional

Great place to stay

It was great place to stay good people and friendly staff is freandly and helpful
Verified review

10/10 Exceptional

Come stay here

Very good place to stay friendly staff and clean rooms
Verified review

10/10 Exceptional

It's a very nice place friendly staff and clean rooms cozy and comfy place
Verified review

10/10 Exceptional

I would go back. Its a good place to stay
Verified review

4/10 Fair

It was a big room and the staff was very nice.
Verified review

6/10 Good

Great for a stop over, room clean and comfortable, just needed a space heater for heat..
Verified review

10/10 Exceptional

The room was nice. The staff was polite and considerate.
Verified review

8/10 Very good

Good staff. Clean rooms
Verified review

6/10 Good

Very dirty inside, garbage in stairways, room smelt heavily like smoke even though it was a smoke fee room, people outside doing drugs. Staff was very friendly though.
Verified review

8/10 Very good

Room was way bigger than anticipated which was a nice surprise.
Verified review

8/10 Very good

Property is currently under renovation. Beds new and extremely comfortable. Upgraded for free to suite to be given a main floor room for mother with limited mobility. Area is business right off trans- Canada #1. Convenient to hospital and multiple dining options.
Verified review

8/10 Very good

Rooms were well kept. Worker at the desk was very kind and super helpful. Quiet and large room. The place is quite old but that is perfectly fine
Verified review

10/10 Exceptional

Staff was great and kindly upgraded our room! The room was very clean as well! :)
Verified review

4/10 Fair

staff was very polite and helpful! room of stay smelt old and bathtub/shower curtain was stained with residue.
Verified review

6/10 Good

Room was clean.Staff was nice. But I didn’t have a tv remote in my room, and the wifi works everywhere except my room?! I brought my gaming console but upset because I don’t even get to use it because I don’t have wifi in my room!
Verified review

8/10 Very good

it is a older hotel in need of a renovation room was clean and comfortable but the halls were clean but very dated carpet in the hall was stained.
Verified review

10/10 Exceptional

Although we arrived there in the middle of the night, the guy at the reception helped us tremendously and was cheerful in every way. We were very pleased. He is definitely a person who does his job well. The comfort and cleanliness of the room is also excellent. It is a comfortable place. It is magnificent in terms of price and performance.
Verified review

8/10 Very good

The room with 2 queen beds was very spacious and clean. The pool was closed. The breakfast was very disappointing and unsatisfactory; we had breakfast somewhere else.
Verified review

6/10 Good

I picked the hotel based on location. It had a good restaurant in the lot adjacent and good parking. Check in staff were not super friendly, the grounds not very clean, narrow and dirty stairs to the room, breakfast substandard, the sink in my room blocked, a party in the room next to me with the door open and staff did nothing about this. I won’t stay here again.
Verified review

6/10 Good

The bed was comfortable the floor was filthy garbages around the property are over flowing pool had a weird color to it hot tub was empty. Would be a great place if it was cleaned to bad