THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views

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The Omnia puts you 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 1.4 mi (2.2 km) from Sunnegga Ski Resort. You can visit the spa to indulge in deep-tissue massages, facials, or aromatherapy, and The OMNIA serves dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers love the helpful staff.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • Room service
  • Massage/treatment rooms

For families (6)

  • Supervised childcare (surcharge)
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • DVD player
  • Elevator
The current price is $771
$810 total
includes taxes & fees
Oct 14 - Oct 15

Why we love this property

Dine in style
This hotel offers a restaurant with international cuisine and al fresco dining. A complimentary full breakfast and bar elevate the culinary journey.
Spa serenity
A full-service spa offers aromatherapy, facials, and reflexology. Health amenities include a sauna, hot tub, and steam room for post-workout bliss.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Single Room, 1 Queen Bed (Queen Double Room)

A modern hotel room with a wooden bed, a bedside table with lamps, and a large window with curtains.

Basic Single Room, 1 Queen Bed (Queen Double Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a small round table, a bookshelf, and a large framed picture on the wall.

Design Double Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a chair, a bedside table, and a lamp.

Deluxe Double Room, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ecksuite)

A modern living room with a sofa, a coffee table, and a grey armchair. A kitchen is visible in the background with wooden cabinets and a small island.

Suite (Ecksuite)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, Mountainside (Matterhorn Suite)

A balcony with a wooden floor and a white furry chair, overlooking a snowy town and mountains.

Panoramic Suite, Mountainside (Matterhorn Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, Mountain View, Tower (Tower Suite)

A modern living room with a flat-screen TV, grey sofa, round coffee table, and a fireplace.

Panoramic Suite, Mountain View, Tower (Tower Suite)

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Village Suite)

A modern living room with a sofa, a coffee table, a TV, and a kitchen area in the background.

Suite (Village Suite)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room, 1 King Bed, Valley View

A modern hotel room with a large bed, a wardrobe, a desk, and a seating area.

Standard Double Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(6 reviews)
  • Valley view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Auf dem Fels, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Station - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Stefanie's Creperie - ‬4 min walk
  • ‪Harry's Ski Bar - ‬3 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Schweizerhof Kitchen - ‬2 min walk

About this property

THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views

  • The Omnia puts you 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 1.4 mi (2.2 km) from Sunnegga Ski Resort. You can visit the spa to indulge in deep-tissue massages, facials, or aromatherapy, and The OMNIA serves dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • Bar/lounge
  • Room service
  • Water dispenser

Traveling with children

  • Supervised childcare (surcharge)
  • Children's games
  • Art supplies
  • Children's books
  • Baby monitor
  • Baby bath

What to do

  • Ski passes
  • Golfing
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Room amenities

Be entertained

  • DVD player
  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping (surcharge)
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The OMNIA - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
THE OMNIA Lobby/Terrasse - This lobby lounge specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 12 to June 4:
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CHF 250.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Omnia Hotel Zermatt

Omnia Zermatt

The Omnia Hotel Zermatt

The Omnia Hotel

The Omnia Zermatt

The Omnia Hotel Zermatt

Frequently asked questions

Does The Omnia offer free cancellation for a full refund?

Yes, The Omnia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Omnia?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at The Omnia?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Omnia?

Sorry, there's no onsite parking at The Omnia.

Is airport shuttle service offered by The Omnia?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Omnia?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Omnia and nearby?

During the winter, enjoy nearby recreation like ice skating and downhill skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Omnia also has an outdoor pool and a sauna, as well as a steam room.

What's the area around The Omnia like?

The Omnia is a short 3-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Matterhorn Museum.

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Reviews

THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The outdoor heated pool and jacuzzi offered a truly magical atmosphere with a direct view of the majestic Matterhorn. (4 reviews)
  • The pool and spa area were gorgeous and relaxing, with an outdoor heated pool and jacuzzi offering breathtaking views. (4 reviews)
  • The spa area was gorgeous, relaxing, and offered a truly magical atmosphere with an outdoor heated pool and jacuzzi. (3 reviews)
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Popular mentions

Service staff
Mountain
Trip
Breakfast
Location

Reviews

Verified review

10/10 Exceptional

Great hotel. Have stayed at many luxury hotels over the years and the service and attention to detail here exceeded all expectations.
Verified review

10/10 Exceptional

OMNIA was amazing. Definitely exceeded my expectations. Staff was super friendly and helpful. The hotel also offers transfer to/from the train station.
Verified review

10/10 Exceptional

This is an outstanding five star property. The people are wonderful and we are grateful for their kind and detailed care. Everything is top notch, spa, food, rooms, service. Highly recommend.
Verified review

10/10 Exceptional

Arguably the best property I've stayed at. The front desk is the best. Helped me get a reservation at Chez Vrony the day before. Super friendly staff, the rooms were great, and the location can't be beat
Verified review

10/10 Exceptional

Absolute best hotel I have ever stayed at. Entire staff is so friendly and helpful at every turn. The property is so unique!! Only 26 rooms so they don't give you a room number you get a letter and you have an actual key to the room. You simply ask for a drink and they have someone make it and bring it to you wherever you are. You feel like the only quest because you can go hours without seeing another one there. If you have the chance to stay here you 100% need to do so.
Verified review

10/10 Exceptional

The rooms were not luxe or special but the location was perfect along with the service.
Verified review

10/10 Exceptional

Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.
Verified review

10/10 Exceptional

Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!
Verified review

10/10 Exceptional

Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Verified review

10/10 Exceptional

Very good. Highly recommended

Short trip but super comfort. Ideal location and great servicd
Verified review

10/10 Exceptional

Excellent stay

Excellent experience, world-class and super friendly staff, amazing room! Highly recommend to everyone!
Verified review

10/10 Exceptional

It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!
Verified review

10/10 Exceptional

This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.
Verified review

10/10 Exceptional

Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.
Verified review

10/10 Exceptional

If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Verified review

10/10 Exceptional

Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.
Verified review

10/10 Exceptional

The Best

We had the most amazing stay at the Omnia this weekend. The staff were extremely friendly and looked after our every need. Cant fault a thing! They were extremely thoughtful to make an anniversary weekend unforgettable. The Omnia has made us customers for life this weekend, and we will be back many times in the future.
Verified review

10/10 Exceptional

Excellent . Will come back soon

Wonderfull staff ..from pick up at train station to welcome at hotel and then stay and final good bye .. they really make you feel like king .. you feel like you are on vacation and small to small request has been fulfilled .. they all are super nice .. will come gain .. view is great and food is excellent
Verified review

10/10 Exceptional

The staff was so warm and hospitable. They elevated our stay not to mention the upgrade I got. Wow!! We will be back for sure!
Verified review

10/10 Exceptional

We're customers for life. Highly recommend!

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.
Verified review

10/10 Exceptional

The stay at this hotel was simply wonderful, we chose it as part of our honeymoon, and I can only say that the service is spectacular, as are the hotel facilities, on our first night we had a small complaint with our room, so we only asked to be moved to another room, and our surprise was that they moved us to another room, much larger and with impressive views of the Matterhorn. Truly, many thanks to all who made our dream stay possible. And especially to Tob
Verified review

10/10 Exceptional

We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!! The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable. From the reception staff — who made both check-in and check-out smooth and welcoming — to their thoughtful recommendations and assistance with restaurant reservations and activity planning, everything was handled with care and professionalism. The restaurant team was equally outstanding: warm, attentive, and incredibly professional, always ensuring that every detail was perfect. We had the pleasure of experiencing the hotel’s five-course dinner menu, which was simply delicious. We were honestly surprised to learn that the chef does not yet hold a Michelin star — in our opinion, it is well deserved. And perhaps the highlight of each day, after enjoying the mountains, was the spa. The outdoor heated pool and jacuzzi, with a direct view of the majestic Matterhorn, created a truly magical atmosphere. We will definitely be back!
Verified review

10/10 Exceptional

From the moment we arrived, till the we left firvour final ride to the station/transport, I felt like I was visiting my long lost Royal Family. Every interaction with our hosts and Omnia friends was magical and never did we ever hear the word NO for any request or need. Each and everyone of the team went over and above the normal efforts to assist. Each conversation or request ended with “is there anything else you need or that I can do for you?…) Nancy and I cant thank Christian, Anna and the entire team enough…. for all the warm hospitality and caring shown each and every day to us We hope to see you in February 2026 after the Milan Olympics!!!! Bravo!! Amazing work!
Verified review

10/10 Exceptional

This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.
Verified review

10/10 Exceptional

I have stayed in many luxury hotels in the world including Four Seasons and Mandarin Oriental. However, this hotel the Omnia was the BEST stay ever. Attention to detail in beautiful design (architecture, furnishings, even the soap dish which looks like TBM- Tunnel Boring Machine- and attentive service were totally exceptional. Now I am staying at Park Hyatt Zürich and it looks so ugly compared to the Omnia. They don’t have any fundamental philosophy about creating a space. At the Omnia, I made a last minute appointment for the spa, and they made it happen. Phillip noticed I was near the lobby and he ran to tell me the appointment was actually created. Pool and spa area were gorgeous and relaxing. The library with the fireplace was a nice touch. Their collections of art books was better than New York public library. I learned how the design affects humans while staying at the Omnia. Life and living can be a theee dimensional (or four) art. Thank you so much for giving me the opportunity to stay there! Best of luck to the designers, architectures, management team and all the employees.