Unfortunately, this was a disappointing stay.
Every evening there was extremely loud music with heavy bass that continued into the early hours, making it very difficult to relax or get a good night’s sleep - which impacted the work trip to the country.
The spa experience was also well below expectations. Foot reflexology treatment was carried out in what felt like a back office room rather than a dedicated spa. The chair was a standard ikea faux leather and was poor quality, cracked, and did not recline at all. Instead of a peaceful environment, there was constant noise from staff working nearby, which completely undermined the experience.
Service was inconsistent. Some staff were genuinely helpful and friendly, but others came across as rude and uninterested, leaving the overall service feeling unreliable.
The hotel has potential, but the noise, substandard spa facilities, and inconsistent customer service mean I would not choose to stay here again.