Experience the vibrant energy of Broadway at citizenM New York Times Square. Enjoy 24/7 dining at CanteenM, featuring delicious vegetarian options, or unwind with a workout in the 24-hour gym. With helpful staff and a convenient location near Radio City Music Hall and Rockefeller Center, this upscale boutique hotel is perfect for those who want to be in the heart of it all.
John F. Kennedy Intl. Airport (JFK) - 56 min drive
Grand Central - 42 St. Station - 17 min walk
New York W 32nd St. Station - 19 min walk
Penn Station - 20 min walk
50 St. Station (Broadway) - 1 min walk
50 St. Station (8th Av.) - 2 min walk
49th St. Station - 4 min walk
Restaurants
Junior's Restaurant & Bakery - 49th St - 2 min walk
Ellen's Stardust Diner - 2 min walk
Famous Amadeus Pizza - 2 min walk
Starbucks - 3 min walk
Taco Bell - 2 min walk
About this property
citizenM New York Times Square
When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.
Languages
English
At a glance
DONE
Hotel size
230 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Coworking spaces
Services
24-hour front desk
Multilingual staff
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness center
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 22 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
State tax ID - MRMDUS33
Also known as
citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York
Frequently asked questions
Does citizenM New York Times Square offer free cancellation for a full refund?
Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM New York Times Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM New York Times Square?
Sorry, there's no onsite parking at citizenM New York Times Square.
What are the check-in and check-out times at citizenM New York Times Square?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM New York Times Square?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at citizenM New York Times Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM New York Times Square?
Yes, CanteenM - open 24/7 offers vegetarian cuisine.
What's the area around citizenM New York Times Square like?
CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.
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citizenM New York Times Square Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
View
Lobby
Breakfast
Shower
Rooftop bar
Cities
What guests liked
Breakfast was consistently described as excellent, good, and wonderful by multiple guests. (25 reviews)
The property offers excellent dining options nearby and the staff provides great recommendations for local restaurants. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 7, 2025
nice staff and super clean room! enjoyed my short stay
Djaneiza
Djaneiza, 1-night trip
10/10 Excellent
Jul 29, 2025
Room was very clean, bed was comfortable, lobby was very nice! Staff was very friendly & excellent!!!!
Jean M
Jean M, 4-night trip
10/10 Excellent
Jul 21, 2025
Very clean and the staff were friendly
Monica
Monica, 3-night trip
10/10 Excellent
Jul 12, 2025
Friendly staff, efficient check in/out, centrally located
Juan
Juan, 5-night trip
10/10 Excellent
Jul 8, 2025
Excellent location
Lauran
Lauran, 5-night trip
10/10 Excellent
Aug 4, 2025
Wonderful comfy bed. Convenient to theatres and eating
Mary ann
Mary ann, 4-night trip
10/10 Excellent
Jul 26, 2025
Staff was very nice
Ann
Ann, 4-night trip
10/10 Excellent
Aug 5, 2025
It was great!
Thomas
Thomas, 1-night trip
10/10 Excellent
Jun 10, 2025
Excellent, unique hotel. Would stay again.
Sage
Sage, 3-night trip
10/10 Excellent
Jul 22, 2025
Great location, clean hotel, friendly staff, comfy beds. Can be loud outside as expected in central area, would’ve preferred room to get cleaned a bit more but overall great hotel
Ruby
Ruby, 7-night trip
10/10 Excellent
Jul 28, 2025
Loved the location, very nice and clean. Near Times Square
PATRICK
PATRICK, 3-night trip
10/10 Excellent
Jun 18, 2025
Wonderful stay in nyc
Linh Giang
Linh Giang, 5-night trip
10/10 Excellent
Jul 7, 2025
The property is in the perfect location...
Occino
Occino, 3-night trip
8/10 Good
Jul 8, 2025
Location great, easy dining out areas . Great stuff.
Emmanuel
Emmanuel, 3-night trip
10/10 Excellent
Jun 18, 2025
GREAT LOCATION
Samantha
Samantha, 5-night trip
10/10 Excellent
Aug 7, 2025
I really loved how nice the staff was and how well stocked the room was. Only thing they needed to do was dust off the remote the rest was awesome
Joana Sofia De Lacerda Lopes
Joana Sofia De Lacerda Lopes, 3-night trip
10/10 Excellent
May 31, 2025
great place
Herman
Herman, 3-night trip
10/10 Excellent
Jul 15, 2025
I like the location, I can go everywhere in minutes.
Emanuel Jay Minguela
Emanuel Jay Minguela, 4-night trip
8/10 Good
Jun 21, 2025
Great location if you have plans to see some plays.
The hotel is clean and the staff is very friendly.
Nicola
Nicola, 4-night trip
10/10 Excellent
Jul 2, 2025
Clean, friendly and overall great vibe
Minseop
Minseop, 4-night trip
10/10 Excellent
Jul 9, 2025
Very modern and clean. Fantastic location
Beverley Clare
Beverley Clare, 7-night trip
10/10 Excellent
Jul 11, 2025
I enjoyed everything about my stay with Citizen M. The service was excellent. Any need was met with enthusiasm, courtesy and respect. Will definitely stay again.
Earnest
Earnest, 3-night trip
8/10 Good
May 10, 2025
Very good stay!
Joshua
Joshua, 1-night trip
10/10 Excellent
Jun 24, 2025
The staff is amazing we were here last year same time and staff remembered us. Love this hotel!! Clean and so efficient on service!
gina
gina, 4-night trip
8/10 Good
Jul 28, 2025
We enjoyed our stay there. Room was small but very clean, and location was good. One elevator was down, so it did take a while sometimes to catch one. Staff was amazing, so friendly and helpful. Overall, great experience.