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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property
Hotel convenient to Ueno Park

Choose dates to view prices

Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

Lobby lounge
Exterior
In-room safe, desk, soundproofing, iron/ironing board
View from property
Exterior
In the heart of Tokyo, Ueno Hotel offers a comfortable retreat close to Sensoji Temple and Ueno Park. With in-room WiFi, dry cleaning services, and luggage storage available 24/7 at the front desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $104
$115 total
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for New Twin Room

In-room safe, desk, soundproofing, iron/ironing board

New Twin Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2

Double Room, Accessible

  • Sleeps 2

View all photos for Double Room On High Floors

In-room safe, desk, soundproofing, iron/ironing board

Double Room On High Floors

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

Similar properties

Public bath

APA Hotel Ueno Ekimae

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,284 reviews
The price is $89
$108 total
Nov 24 - Nov 25
APA Hotel Ueno Ekimae
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About the neighborhood

Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005

What's nearby

  • Ueno Park - 6 min walk - 0.5 km
  • Ueno Zoo - 10 min walk - 0.9 km
  • Sensoji Temple - 17 min walk - 1.5 km
  • Tokyo Dome - 7 min drive - 4.4 km
  • Tokyo Skytree - 9 min drive - 4.0 km

Getting around

  • Haneda Airport (HND) - 32 min drive
  • Uguisudani Station - 8 min walk
  • Ueno Station - 10 min walk
  • Keisei-Ueno Station - 12 min walk
  • Iriya Station - 7 min walk
  • Inaricho Station - 10 min walk
  • Ueno-okachimachi Station - 15 min walk

Restaurants

  • ‪晴々飯店 - ‬3 min walk
  • ‪ASHURA BAR - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬2 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪元長 - ‬4 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Four Points Flex By Sheraton Tokyo Ueno offers a great location, putting you within a 15-minute walk of Ueno Park and Ueno Zoo. You'll have free perks like WiFi and wired internet. Also, Sensoji Temple and Tokyo Skytree are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Iriya Station is 7 minutes and Inaricho Station is 10 minutes.

At a glance

DONE

Hotel size

    • 201 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 1000 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

Does Four Points Flex By Sheraton Tokyo Ueno offer free cancellation for a full refund?

Yes, Four Points Flex By Sheraton Tokyo Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points Flex By Sheraton Tokyo Ueno?

Sorry, pets aren't allowed.

Is parking offered on site at Four Points Flex By Sheraton Tokyo Ueno?

Sorry, there's no onsite parking at Four Points Flex By Sheraton Tokyo Ueno.

What are the check-in and check-out times at Four Points Flex By Sheraton Tokyo Ueno?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What's the area around Four Points Flex By Sheraton Tokyo Ueno like?

Four Points Flex By Sheraton Tokyo Ueno is a short 7-minute walk from Iriya Station and 19 minutes' walk from Sensoji Temple. Travelers say this hotel is in a good location.

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Four Points Flex By Sheraton Tokyo Ueno Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Shower
Lobby
Bed
Breakfast
Budget
Walking
Laundry facilities

Reviews

10/10 Exceptional

clean and cozy and cheap!
Alec, 9-night trip

10/10 Exceptional

Very good budget friendly hotel, in central location.
Travis, 4-night trip

10/10 Exceptional

Comfortable stay in Ueno

Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!
Sebastian, 7-night trip

6/10 Good

Friendly for a short stay.
Yue Kan, 3-night trip

10/10 Exceptional

Close Ueno Station, very convenient for transportation.
Yu Chuan, 4-night trip

8/10 Very good

Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Cody, 3-night trip

8/10 Very good

Floor is dusty and the room space is very tight; otherwise, good for its price.
YI-SHENG, 1-night trip

8/10 Very good

Just right for day sightseeing base

Perfect for what I needed-just a room to sleep in between sightseeing adventures. Staff very friendly and accommodating-left my luggage for a few hours both before checking in and checking out and retrieved an item I had left in room safe. If I was back in Ueno it would probably be my first choice for convenience and familiarity
NIall, 4-night trip

10/10 Exceptional

Friendly staff and prime location!

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
8-night trip

10/10 Exceptional

Good place to stay. Bathrooms are clean and good. Around 7 minute walk from Iriya Exit at Ueno station. Easily accessible from anywhere and easy to go to everywhere in Tokyo.
Francisco Javier Tapia, 8-night trip

10/10 Exceptional

The location of this property is great! It’s close to the train station as well as lawson, family mart, and 7/11. The staff are very kind and helpful. The room itself is pretty small but that was to be expected and can’t be helped. It was also slightly dusty but that wasn’t really a problem for me. I’ll definitely be staying here again!
Mitra, 13-night trip

10/10 Exceptional

Ueno hotel has really good staff both at the front on the back of house. They hotel is close to Ueno station and has ample convenience stores nearby. The room is small by western standards but is very clean and usable. I would stay with them again
Jeffery, 8-night trip

6/10 Good

Bedroom was pretty small but probably appropriate for Japan. Bed and water pressure of shower were great. Desk clerk was very efficient.
David, 4-night trip

10/10 Exceptional

Budget friendly hotel close to Ueno station, no complaints. We shipped our luggage here and it arrived on time and the hotel held our luggage until we arrived. They also held our luggage after check out since our flight wasn’t until 5pm and checkout was at 11am.
tania, 1-night trip

4/10 Fair

No comments
Phong, 1-night trip

8/10 Very good

Clean room with everything you need. Convenient as it was about 10min walk from JR Ueno station.
Renee, 2-night trip

6/10 Good

Very basic. More like a Hostel than a Hotel
Lukas, 1-night trip

10/10 Exceptional

This place is very close to a major training station (Ueno) and it is very convenient. We even took a direct training from the airport to this hotel without any problem. The breakfast is also very nice. My son loves the breakfast very much! I saw they have washer and dryer on site though we did not use it.
Susan, 3-night trip

6/10 Good

Served its purpose

It was okay. Was affordable and did the job.
Matthew, 5-night trip

6/10 Good

Small room.
Pete, 1-night trip

4/10 Fair

Staff wasn’t so helpful
Raymond, 4-night trip

8/10 Very good

Stayed 5 nights. Got 2 bottled water on the 3rd day. Requested cleaning twice only for the entire stay. Breakfast is a challenge for our 3 year old kid. Good thing they have free coffee 24/7 at the lobby.
Weng Fatt, 3-night trip

2/10 Poor

Payment is more expensive, but conditions are not good, room is too small and not very comfortable and clean
Chi Hui, 4-night trip

8/10 Very good

Old-school

This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags
Sergio, 5-night trip

4/10 Fair

Staff was friendly and nice and well you get what you paid for I only needs it for a night. Close to Ueno zoo/park I felt the area was a bit unsafe. And it was very noisy. Room was very tiny. Not enough outlets for electronics. Barely room for a lot of luggage. It was like an office space converted into a hotel room. Again good for a night but if you have a large family and lots of luggage I wouldn't recommend it.
Caitlin, 1-night trip