I arrived at 510 pm,1hr and 10 min after checked in, the desk lady told me ,not sure if the room was ready?I asked could I have a 1st floor?NO:( she eventually gave me a second floor room.I entered and the room was not cleaned or ready.Back down stairs to find out no rooms ready again.Another guy checked inkers did not work.She had no clue what to do and kept texting the manager to no response :(I saw three other people walk in and get rooms??I got a room at 620 pmwas late to meet a friend,airconditioning was loud.I had to shut it off, low and behold the room stunk of vinegar .NO TOWELS in the room ,asked to have them put in the room when I went out,That did not happen.when I checked out ,desk person ,she said I was given them.A LIE! I pd $224,want a refund .