The Roppongi S Hotel was a fantastic choice for my stay. The hotel itself is stylish and well-maintained, and my room was spacious, clean, and comfortable, offering everything I needed for a relaxing visit. The modern amenities and thoughtful design made it a pleasure to come back to after a day of exploring.
However, I can’t give a full five stars for Services due to an issue with the luggage delivery service. When I signed up, I was given incorrect information about the delivery time for my baggage. Unfortunately, I had packed medication in my bags based on the details provided, and the delay caused me to miss a dose. This was a significant inconvenience and could have been avoided with more accurate communication.
That said, the rest of my experience was excellent, and the hotel’s overall quality is undeniable. With a bit more attention to detail in their service communication, Roppongi S Hotel could easily earn a perfect rating.