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The Norfolk Lodge Hotel

3.0 star property
Suburban hotel with indoor pool, near St. Helier Town Hall

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Photo gallery for The Norfolk Lodge Hotel

Relax in the shaded patio area with wicker sofas and chairs.
Guests are greeted by a receptionist at the front desk, where a vase with flowers and a tissue box are displayed.
Relax by the pool surrounded by a high ceiling and large windows offering views of the surrounding area.
Experience the charm of Norfolk Lodge Hotel, where a traditional entrance welcomes you to a comfortable stay.
Relax in a stylishly designed room with a comfortable bed, bedside table, and wall art.
In the heart of St. Helier, The Norfolk Lodge Hotel offers a warm welcome with breakfast buffet, a cozy bar and convenient dry cleaning services. Relax by the nearby outdoor pool or unwind in the gym, all while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool access
  • Fitness center
  • Room service
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is $236
$248 total
includes taxes & fees
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Iron/ironing board, travel crib, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Iron/ironing board, travel crib, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
Rouge Bouillon, St. Helier, Jersey, JE2 3UZ

What's nearby

  • St. Helier Town Hall - 11 min walk - 1.0 km
  • St. Helier Central Market - 11 min walk - 1.0 km
  • Port of Jersey - 18 min walk - 1.6 km
  • St. Helier Beach - 20 min walk - 1.7 km
  • Havre des Pas - 3 min drive - 2.1 km

Getting around

  • Jersey (JER) - 16 min drive
  • Guernsey (GCI) - 89 min drive

Restaurants

  • ‪The Adelphi Lounge - ‬9 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪Bella Italia - ‬11 min walk
  • ‪spice of life - ‬13 min walk
  • ‪Mange Tout - Sand St - ‬13 min walk

About this property

The Norfolk Lodge Hotel

The Norfolk Lodge Hotel puts you just a 5-minute drive from Port of Jersey. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a terrace are other highlights. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 101 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Kayaking nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The property is closed between October 9 and April 3.

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

Also known as

Norfolk Lodge Hotel
Norfolk Lodge Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier
The Norfolk Lodge Hotel Hotel
The Norfolk Lodge Hotel St. Helier
The Norfolk Lodge Hotel Hotel St. Helier

Frequently asked questions

Is The Norfolk Lodge Hotel currently open?

The property is closed between October 9 and April 3.

Does The Norfolk Lodge Hotel offer free cancellation for a full refund?

Yes, The Norfolk Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Norfolk Lodge Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Norfolk Lodge Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Norfolk Lodge Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Norfolk Lodge Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.

What is there to do at The Norfolk Lodge Hotel and nearby?

Have fun with nearby activities like cycling, boat tours, and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and access to a nearby outdoor pool.

Are there restaurants at or near The Norfolk Lodge Hotel?

Yes, there's an onsite restaurant.

What's the area around The Norfolk Lodge Hotel like?

The Norfolk Lodge Hotel is a short 20-minute walk from Port of Jersey and 11 minutes' walk from St. Helier Town Hall.

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The Norfolk Lodge Hotel Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Walking
Towns
Restaurant
Location
Bed
Refrigerator

What guests liked

  • Breakfast offered a wide variety and was filling, with a great selection of hot and cold food. (12 reviews)
  • The on-site restaurant and bar offered excellent service, good food, and a pleasant atmosphere. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Lovely hotel although the bedroom floors creaked a lot. Staff were all wonderful and there was entertainment on through the week, but oddly not at weekends. About a 15 min walk into St Helier, but there is a local bus. I guess the hotel is for the older generation, but that suited us just fine
6-night trip

10/10

Hotel was really clean but old style furnishing. Went swimming, the hotel dod not offer dressing gowns and slippers which was a bit difficult as there was no where to place our clothes. But overall the staff were very friendly and the service was very good.
2-night trip

4/10

Staff were friendly. This hotel is in a serious need of updating. There was flaking paint on the bathroom ceiling. The bath had a rust mark running down it. The wood chip wall paper in the bedroom had been resealed & the glue was showing through in 5 areas. Despite housekeeping cleaning daily our room smelt musty. The toasters used for breakfast were inadequate. Force was needed to make it work then the bread came out not cooked. I really don’t know how it has 3 stars.
4-night trip

10/10

Very enjoyable stay. Helpful and friendly staff.
2-night trip

8/10

Very nice hotel …..staff very good also
3-night trip

10/10

Another wonderful stay. Staff were fabulous. Room clean and spacious. Food fabulous.
3-night trip

8/10

It was quiet,the food was very nice ,clean and the staff was pleasant .
4-night trip

6/10

The best part of this hotel was the friendly, helpful staff. This hotel is well situated if you enjoy lots of walking.
7-night trip

8/10

I enjoyed my stay at the Norfolk Lodge with my family. It was a great location. It was easy to get to the bus station with regular services around the island.The hotel is central and would recommend for those wanting a budget stay. Breakfast was plentiful and staff attentive. Entertainment every night if that's your thing. Jersey is beautiful and would stay again if returning.
5-night trip

8/10

Nice hotel but a bit dated.
3-night trip

10/10

We stayed for 4 nights and enjoyed ourselves. The hotel itself is a little tired but very clean. We went to the pool once and enjoyed it. The breakfast was great. The staff were all lovely and special mention to Irina at brekafast who was consistently especially lovely with us. We will return as/when we return to Jersey.
4-night trip

8/10

Very welcoming hotel with excellent food. Spotlessly clean and comfortable Pool was lovely and warm Short walk to the front
4-night trip

8/10

Friendly staff
5-night trip

10/10

We took our car the hotel was near the harbour in a good location, the main shops were in a short walk and so was the marina, lots of parking places at the hotel, main thing was the hotel the staff were excellent so helpfull no matter what problem you have they will sort it,they all were so professional, the food and choice was excellent all in all i couldn't fault it, i have'nt mensioned the swimming pool and the gym all in the price one good hotel and well run.
5-night trip

10/10

We stayed here for 3 nights while we were on Jersey and this was just what we wanted. The staff we very friendly and very helpful and we would stay here again if on the Island.
3-night trip

6/10

Hotel was nice but just needs a tidy up. Seems to be a hotel for the older generation. A good walk to the town from the hotel but overall no complaints
4-night trip

10/10

Room was a bit dated. 1 solitary pucture on the wall. But it is the Channel Islands and it's either excellent or there is a big drop in style and standards regarding rooms. The staff, food and othe amenities were excellent.
5-night trip

8/10

The hotel staff is really helpful and service is brilliant. The rooms are ok but walls are thin and wooden floor noisy. 10 min walk from the center. Overall a very pleasant stay.
3-night trip

10/10

Friendly welcoming staff. I’m Coeliac and was well looked after by the restaurant staff.
7-night trip

10/10

The staff were amazing. Rooms cleaned daily. Breakfast had a great selection. The room was a little dated but comfy bed and clean too. I would definitely go back.
5-night trip

8/10

Staff, breakfast and the convenient location all excellent. It is a shame the hotel locks its doors in the night… had to wait to be let in both nights… perhaps a key card facility on the door or a night porter present might make this hotel even better!
2-night trip

10/10

The staff are very professional and very kind. I would like to thank the receptionist Kennedy and their duty manager for their kindness and thoughtfulness.
3-night trip

10/10

.
4-night trip

8/10

The Hotel is traditional or conventional in its provision of services provided- not flash nor dowdy. Suits a mature clientele though there are steps within the building requiring consideration by anybody with mobility issues. Pleasant enough stay for a brief get away holiday or break.
4-night trip

10/10

very clean hotel.. Staff are superb, friendly and looked after us well especially Sara and Rommel in dining.. And also Jenni and Mary in housekeeping
5-night trip