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Villas de Palermo Hotel and Resort

3.5 star property
Family-friendly hotel in San Juan del Sur with spa and outdoor pool

Choose dates to view prices

Photo gallery for Villas de Palermo Hotel and Resort

Exterior
2 bedrooms, in-room safe, individually decorated, individually furnished
Exterior detail
Exterior
Lobby
Lomas de Palermo is home to Villas de Palermo Hotel and Resort, where a poolside bar and free grocery shopping service set the tone for relaxation. Take in ocean views at Terraza de Palermo restaurant while enjoying local cuisine, or unwind with a sports massage at the spa. Previous guests have praised this family-friendly hotel's helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Conference center

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • 2 bedrooms
  • Kitchen
  • Second bathroom
The current price is $129
$148 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Villa, 1 Queen Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Villa, 1 Queen Bed

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 2 Queen Beds

2 bedrooms, in-room safe, individually decorated, individually furnished

Villa, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Villa, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Family Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 130 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 outdoor pools

TreeCasa Hotel & Resort

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 96 reviews
The price is $213
$244 total
includes taxes & fees
Nov 4 - Nov 5
TreeCasa Hotel & Resort
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About the neighborhood

Map
Carretera San Juan del Sur, km 139, San Juan del Sur, Rivas, 48600

What's nearby

  • San Juan del Sur Port - 4 min drive - 3.2 km
  • San Juan del Sur Beach - 4 min drive - 2.8 km
  • Nacascolo Beach - 8 min drive - 3.9 km
  • El Remanso Beach - 8 min drive - 7.2 km
  • Maderas Beach - 18 min drive - 9.0 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 153 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)

Restaurants

  • ‪Hotel Anamar - ‬4 min drive
  • ‪Arribas - ‬4 min drive
  • ‪Taco Spot - ‬3 min drive
  • ‪Dale Pues - ‬3 min drive
  • ‪Ding Repair Cafe - ‬3 min drive

About this property

Villas de Palermo Hotel and Resort

Situated by the ocean, Villas de Palermo Hotel and Resort is a great choice for a stay in San Juan del Sur. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this Tuscan hotel include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests should notify this property in advance of their anticipated arrival time.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Ferry terminal shuttle*
DONE

Offsite

    • Area shuttle within 2 kilometers*
    • Free beach shuttle
    • Casino shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Free beach shuttle
  • Yoga classes
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room
  • Conference center (3003 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 52 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Tuscan architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils

More

  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 per person
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Area shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for USD 25.0 per night
  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Resort Palermo
Palermo Hotel Resort
Palermo Villas
Villas Palermo Hotel & Resort
Villas Palermo Hotel & Resort San Juan del Sur
Villas Palermo San Juan del Sur
Villas Palermo Hotel Resort San Juan del Sur
Villas Palermo Hotel Resort
Villas de Palermo Hotel Resort
Palermo Resort Juan l Sur
Palermo And San Juan Del Sur
Villas de Palermo Hotel and Resort Hotel
Villas de Palermo Hotel and Resort San Juan del Sur
Villas de Palermo Hotel and Resort Hotel San Juan del Sur

Frequently asked questions

Is there a pool at Villas de Palermo Hotel and Resort?

Yes, there's an outdoor pool.

Are pets allowed at Villas de Palermo Hotel and Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is airport shuttle service offered by Villas de Palermo Hotel and Resort?

Yes, an airport shuttle is available. The charge is USD 110 per vehicle one way.

What are the check-in and check-out times at Villas de Palermo Hotel and Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Villas de Palermo Hotel and Resort and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Villas de Palermo Hotel and Resort also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Villas de Palermo Hotel and Resort?

Yes, Terraza de Palermo offers alfresco dining, local and international cuisine, and garden views.

Does Villas de Palermo Hotel and Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Does Villas de Palermo Hotel and Resort have any outdoor private spaces?

Yes, every room features a furnished patio and a yard.

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Reviews

Villas de Palermo Hotel and Resort Reviews

8.4

Very Good

9.0

Cleanliness

7.2

Location

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Villa
Service staff
Location
View

Reviews

8/10 Very good

Amazing location!! Very friendly staff!
Martha, 1-night trip

10/10 Exceptional

Great. Peaceful place to get some work done and focus. Restful.
Katie, 1-night trip

10/10 Exceptional

Beautiful property. Pool area and the view to the city. My daughter loves it
Lizbeth, 3-night trip

10/10 Exceptional

Villa 50 con Naturaleza.

Bien, Villa 50 contacto con la natauraleza.
Nazarheli, 1-night trip

8/10 Very good

The location
Uriel, 1-night trip

10/10 Exceptional

Muy bonita la villa que nos asignaron. Fue la número 33 y tiene una vista espectacular!
Wilmer Esteban, 2-night trip

4/10 Fair

Not a chance

Not prepared arrived late and room had no ice . Television down not function and pool out of service which I asked if I can use upon arrival . I will never return but place has potential . Of and they wanted to give me a 20 lbs bag of ice for 5 bucks which is an insult
Manuel, 1-night trip

10/10 Exceptional

great staff! lovely mountain views
Carmen, 2-night trip

10/10 Exceptional

Very friendly and helpful staff, they are awesome people.
Maria, 1-night trip

8/10 Very good

Nice and friendly place
JUR, 3-night trip

10/10 Exceptional

Everything was breathtaking! The villa was Everything my family needed a breath of fresh air! The pool service from Mauricio was above and beyond! Cant wait to return!
Angee, 2-night trip

10/10 Exceptional

Muy buenas instalaciones
Jorge, 1-night trip

6/10 Good

I like the views we had from our condo. Everything about the location to the staff was great. My kids loved the pool area and also that we had howler monkeys outside our bedroom windows. The only thing that was inconvenient was that we did not have a TV. Normally this would not be an issue but the fact that it was in the amenities and this one reason we picked it traveling with kids. We also have a 4 legged son that could not make the trip as it said that no pets are allowed. But when we arrived seen several guet walking their pets.
jc, 2-night trip

10/10 Exceptional

Súper bello el lugar, justo para relajarnos
Minor, 1-night trip

8/10 Very good

Bitter sweet days!😞

My husband and I love coming to Palermo for years because it’s just right for us. The villas are comfortable, clean and most have a great view of the ocean and vicinity. However the T.V. Cable SERVICE MAKES THIS PLACE WHOLE. I HOPE THEY FIX THE SITUATION SOON BECAUSE THE WIFI DOESN'T WORK ITS DELAYED AND IT FREEZES ALL THE TIME AND ITS ANNOYING SO YOU CANT WATCH ANYTHING AT ALL. 🙁🙁
Isabel, 2-night trip

6/10 Good

Awesome place, but double check your reservations

A friend and I each booked a villa here. Beautiful place! The problem is, the hotel desk closed at 8pm (not midnight, as advertised). The gate guard had my friend’s reservation, but had no idea of my stay, as the hotel had cancelled my reservation! My attempts to show my proof of payment and reservation # were unsuccessful. I had to bunk with my buddy. Next day, front desk said that my booking was cancelled once I applied a hotels.com coupon. The hotel thought my entire stay was removed, not just the price adjustment. They couldn’t refund, since hotels.com had already taken my payment.
Paul, 1-night trip

6/10 Good

Overall ok, everything is very dated! Staff very nice!
1-night trip

6/10 Good

Cuando llegamos al lugar,esperamos 30 minutos porque no sabían de nuestra reservación,no tienen un control.Nos dieron una villa de emergencia y esta no estaba limpia.
Dara, 1-night trip

10/10 Exceptional

ALL INCLUSIVE PLEASE

Love the view of the bahia of san juan del sur. Everything is beautiful. My husband and i have been at the palermo for the past 3 years. Hotel.com MUST BRING ALL INCLUSIVE BACK.😁
Isabel, 3-night trip

10/10 Exceptional

The service they give you is perfect, staff personnel were great. I have stayed at this place more than three times and I'm always satisfied, I guess that is why I keep going back.
2-night trip

2/10 Poor

PESIMO LUGAR

Pesimo lugar, no tenian servicio de restaurante, se iba la luz a cada momento, lleno de bichos-animales, solo 1 persona atendia todo.
KAREN, 2-night trip

6/10 Good

Cuando llegamos tuvimos la primera mala experiencia porque a pesar de que el pago fue realizado con antelación, nos hicieron un nuevo cobro. No había quien ayude con e equipaje
LUISA FERNANDA, 1-night trip

10/10 Exceptional

Convenient location and nice hotel

We had a great time in this hotel, we would definitely consider staying again here.
2-night trip

6/10 Good

Not worth price

Large villa and generally nice. Lots of ants however, beds were uncomfortable with 2 small pillows, missing dishes and toaster didn't work. Inside of villa was generally clean and pleasant. Far from beach but with a pleasant view. Pool is nice.
David, 2-night trip

6/10 Good

Still Palermo.

My husband and I have been at villas de Palermo every 6 to 7 months and stay 3 or 4 days each time. Under new management and not as fun this time around. Most of the staff are new and inexperience to customer service. All inclusive plan not available and their delicious menu which we loved so much is gone. The drinks are not as good as before. hope the new management thinks about their customers and would negotiate and get some of the old staff back again. I'm sure they'll lighten up the Palermo again.
Isabel, 2-night trip