Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Pet friendly
Bar
Gym
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Room service
Conference center
Terrace
24-hour front desk
Air conditioning
Garden
Computer station
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is $64
$64
$76 total
includes taxes & fees
Jun 5 - Jun 6
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Junior Suite King
Junior Suite King
Highlights
Balcony
Soundproofed
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
City view
38 sq m
Sleeps 2
1 King Bed
View all photos for Habitacion Estandar King
Habitacion Estandar King
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
32 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite Doble
Junior Suite Doble
Highlights
Balcony
Soundproofed
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
City view
38 sq m
Sleeps 4
2 Double Beds
View all photos for Habitacion Estandar Doble
Habitacion Estandar Doble
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
City view
32 sq m
Sleeps 4
2 Double Beds
View all photos for Habitacion Estandar King discapacitados
Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
90 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–12:30 PM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Smooth flooring in room
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 189 for adults and MXN 129 for children
Pets
Pets are allowed for an extra charge of MXN 350 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa
Frequently asked questions
Does HB Xalapa offer free cancellation for a full refund?
Yes, HB Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HB Xalapa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at HB Xalapa?
Yes, pets are welcome. There's a charge of MXN 350 per pet, per day.
Is parking offered on site at HB Xalapa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HB Xalapa?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
Is there an onsite casino at HB Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (4-min drive) is nearby.
What is there to do at HB Xalapa and nearby?
HB Xalapa has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near HB Xalapa?
Yes, there's an onsite restaurant.
What's the area around HB Xalapa like?
HB Xalapa is a short 18-minute walk from Plaza Las Animas Mall and 11 minutes' walk from Interactive Museum of Xalapa (MIX).
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HB Xalapa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
The location is convenient and the hotel is up to date
Jane
1-night trip
10/10
The hotel is cleaned, the food and prices are good. Staff very friendly
Griselda
4-night trip
8/10
N
Francisco
1-night trip
6/10
☺️😉
Harry
1-night trip
8/10
I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Rhona
2-night trip
8/10
M
Jose
1-night trip
8/10
They not have refrigerator o ice machine there wasn’t in the restaurant
Humberto
4-night trip
2/10
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Lorena
1-night trip
10/10
Ariselda
2-night trip
10/10
BIRGINIA M
2-night trip
10/10
El personal no acostumbra saludar ni iniciar la conversación incluso si estas parado frente a ellos ya sea en recepción o en el restaurante y dejé mis datos para factura del desayuno y nunca la recibí
Salvador
2-night trip
8/10
Buen hotel , en ubicado , limpio y buen precio
Monica
1-night trip
6/10
Verified traveler
2-night trip
10/10
Soy cliente muy frecuente de este hotel y me quedo por varios dias, el personal ya me conoce y en esta ocasion mi esposo se sintio mal y eran las 12:15 y no habiamos desocupado la habitacion entonces subio la recepcionista a tocar la puerta y nos dijo si no salen antes de la una se le cobrara otro dia,entonces mi esposo abrio la puerta y le dijo srita. Una disculpa es que me sentia mal pero en un momento nos vamos entonces ella le dijo pues si no salen ya antes de la una se les hara el cargo de otro dia de hotel a las 12:50 estaba yo entregando la llave en recepcion pienso que el hotel debe entrenar a su personal para que sea mas empatico con los huespedes un curso de relaciones humanas les vendria bien. Yo le hice saber a la recepcionista cuan molesta me iba yo del hotel por su mal comportamiento con nosotros y ella en vez de disculparse siempre dijo pretextos.
Patricia
2-night trip
8/10
Patricia
1-night trip
6/10
Sergio Dussan
1-night trip
10/10
Buena ubicacion
TANIA FABIOLA
1-night trip
10/10
Monica
1-night trip
2/10
Expreso y solicitó que sea revisado el cobro que me hicieron ya que me aumentaron 1,000 más por habitación y el hotel me expresó que ellos no recibieron ni tienen esa cantidad recibida y que tampoco lo tienen en la página de hoteles