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Mercure Santa Marta Emile

3.5 star property
Beach hotel with spa, near Zazue

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Photo gallery for Mercure Santa Marta Emile

Sports facility
Beach
Birthday party area
Bar (on property)
Superior Room, 1 King Bed with Sofa bed | Balcony view
Located near Blanca Beach and Rodadero Beach, Mercure Santa Marta Emile offers a serene retreat with aromatherapy treatments, massage therapy, and a swim-up bar. Relax by the pool or unwind in the library while kids enjoy their meals at Emile Restaurant. With free in-room WiFi and helpful staff who have impressed previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Business center

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $76
$76 total
Aug 4 - Aug 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, sun loungers, lifeguards on site

Hilton Santa Marta

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
8.4 out of 10, Very Good, 381 reviews
The price is $131
$131 total
Aug 3 - Aug 4
Hilton Santa Marta
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About the neighborhood

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0

What's nearby

  • Bello Horizonte Beach - 6 min walk - 0.6 km
  • Zazue - 8 min walk - 0.7 km
  • Rodadero Beach - 9 min drive - 9.4 km
  • Parque de los Novios - 14 min drive - 14.4 km
  • Rodadero Sea Aquarium and Museum - 18 min drive - 11.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

Mercure Santa Marta Emile is a great choice for your beach stay in Santa Marta. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. Emile Restaurant serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a fitness center, and a steam room. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 140 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Children's menu
  • Baby bath

Working away

  • Business center
  • Computer station
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
ROOM

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Emile Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 55000 for adults and COP 45000 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pet deposit: COP 200000 per stay
  • Pets are allowed for an extra charge of COP 80000 per pet, per night

Pool, spa, & gym (if applicable)

  • Facility access costs COP 8000 per person, per night
  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta
HELP_OUTLINE

Frequently asked questions

Does Mercure Santa Marta Emile offer free cancellation for a full refund?

Yes, Mercure Santa Marta Emile does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Santa Marta Emile?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Mercure Santa Marta Emile?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of COP 80000 per pet, per night, and there's also a deposit of COP 200000 per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.

Is parking offered on site at Mercure Santa Marta Emile?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Mercure Santa Marta Emile?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mercure Santa Marta Emile?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Mercure Santa Marta Emile and nearby?

Mercure Santa Marta Emile has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Mercure Santa Marta Emile?

Yes, Emile Restaurant offers international cuisine.

Does Mercure Santa Marta Emile have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Mercure Santa Marta Emile like?

Mercure Santa Marta Emile is a short 9-minute drive from Santa Marta (SMR-Simon Bolivar) and 5 minutes' walk from Bello Horizonte Beach.

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Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Beach
Room
Breakfast
Location
Food
Restaurant
Airport
Family friendly
Shower

What guests liked

  • The beach was very close, safe, and accessible with umbrellas and chairs provided. (11 reviews)
  • The pool was great, sufficiently sized for kids to play and pleasant for relaxation. (10 reviews)
  • Breakfast was delicious and worth the value with a variety of options available. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The hotel was confortable and the staff was friendly!
2-night trip

10/10

Beautiful property
2-night trip

10/10

Excellent location and very good service. Very nice and modern property

10/10

Absolutely fantastic staff and service
7-night trip

10/10

Is a very nice place to visit and enjoy the area
2-night trip

10/10

Good for eelaxing
2-night trip

8/10

Good hotel, good people. But the baño turco needs good cleaning and they are missing half the dumbbell weights in gym
2-night trip

10/10

it was a place to be on this hotel... 5 star
1-night trip

10/10

Close to the beach excellent service
1-night trip

10/10

The location is very convenient because it is very close to the beach. The building is well kept and cleaned. The staff is very polite, eager to help and also very friendly. What i did not like was that the shower glass door was dirty at the bottom.
6-night trip

10/10

Good facilities, great staff
2-night trip

10/10

The reception was fast , room was large and very clean . Breakfast was excellent , service was very good . Beautiful pool clean and plenty of chairs . Very relaxing atmosphere. Close to the beach , nice ocean and safe . Walking distance to Good restaurants. Highly recommend this hotel
8-night trip

10/10

Staff so welcoming
14-night trip

10/10

Excelente
1-night trip

10/10

Excelente
2-night trip

10/10

Excelent
7-night trip

8/10

I love this hotel. Simple and convenient close to the beach

8/10

Recommended. We had a good stay at a good price
3-night trip

10/10

Our stay was a good one and the overall experience was good. No complaints and the private chairs and umbrellas at the beach are a good complement.
3-night trip

10/10

Very clean and comfortable room for the family. Close to the beach and walking distance from the mall.
5-night trip

8/10

One thing is they need the rest of the weights that are missing in the gym
1-night trip

10/10

Amazing and helpful staff, when beyond to help me. Nice location
3-night trip

10/10

Staff was amazing! Everybody was extremely helpful and pleasant. The property was clean and the rooms were comfortable. I highly recommend this hotel.
2-night trip

10/10

The personal are very good!!! The restaurant are excellent!!!
2-night trip

10/10

The staff was very friendly and very accommodating. Lots of things to do and only a three minute walk to the beach. When we return to Santa Marta, we will stay here again.
3-night trip