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Murano Suites

3.0 star property
Adults-only apartment with outdoor pool, near Costanera Center

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Photo gallery for Murano Suites

Exterior detail
Standard Apartment (Double) | Terrace/patio
Outdoor pool
Lobby sitting area
Single Room | Private kitchenette | Full-size fridge, microwave, dishwasher, cookware/dishes/utensils
When you stay at Murano Suites, you'll be just a 5-minute drive from Costanera Center and Parque Arauco Mall. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. A sauna and a terrace are other highlights, and apartments offer conveniences like kitchens and sofa beds. Public transportation is just a short walk: Military Academy Station is 10 minutes and Alcantara Station is 13 minutes.

Reviews

7.6 out of 10
Good

Popular amenities

  • Separate bedrooms
  • Free parking
  • Pool
  • Gym
  • Kitchen
  • Non-smoking

Main amenities (6)

  • 3 smoke-free apartments
  • Outdoor pool
  • Fitness center
  • Sauna
  • Terrace
  • Limited hour front desk

Feel at home (6)

  • Sofa bed
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Terrace
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment (Double)

Standard Apartment (Double) | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Apartment (Double)

Highlights

Furnished balcony
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
Separate bedroom
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Single Room

Highlights

Furnished balcony
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
Separate bedroom
Pillowtop bed
  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Apartment (Twin)

Standard Apartment (Twin) | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Apartment (Twin)

Highlights

Furnished balcony
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
Separate bedroom
Pillowtop bed
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Single Room | Pillowtop beds, in-room safe, individually decorated

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  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
6.0 out of 10, 34 reviews
Metropolitan Santiago
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About the neighborhood

Map
Los Militares 4717, Santiago, Region Metropolitana, 7550000

What's nearby

  • Apoquindo - 3 min walk - 0.3 km
  • Parque Arauco Mall - 15 min walk - 1.3 km
  • KidZania Santiago - 16 min walk - 1.4 km
  • Clinica Alemana - 3 min drive - 2.9 km
  • Costanera Center - 4 min drive - 3.2 km

Getting around

  • Santiago Intl. Airport (SCL) - 32 min drive
  • Matta Station - 11 min drive
  • Hospitales Station - 11 min drive
  • Parque Almagro Station - 12 min drive
  • Military Academy Station - 10 min walk
  • Alcantara Station - 13 min walk
  • Manquehue Station - 15 min walk

Restaurants

  • ‪Fuente Chilena - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Living Cafe - ‬7 min walk
  • ‪Sergio's - ‬6 min walk
  • ‪Tobu sushi - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Murano Suites

When you stay at Murano Suites, you'll be just a 5-minute drive from Costanera Center and Parque Arauco Mall. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. A sauna and a terrace are other highlights, and apartments offer conveniences like kitchens and sofa beds. Public transportation is just a short walk: Military Academy Station is 10 minutes and Alcantara Station is 13 minutes.

Languages

Spanish

At a glance

DONE

Property size

    • 3 apartments
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 AM
    • Early check-in subject to availability
    • Minimum check-in age: 25
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • The staff of the property may not be on site, so guests who need assistance should contact the property prior to arrival.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 25
    • Minimum check-in age is 25
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
VPN_KEY

Other information

    • Smoke-free property
    • Caters to adults only
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils

Bedrooms

  • Pillow top mattress
  • Twin sofa bed

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer

Entertainment

  • LCD TV with cable service

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry service

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Front desk (limited hours)
  • Free local calls

Location highlights

  • Near a metro station
  • In the shopping district

Things to do

  • Fitness center
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 rooms
  • 1 floor
  • 1 building

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Early check-in can be arranged for an extra charge of CLP 25.000 (subject to availability)
  • Late check-out can be arranged for an extra charge of CLP 25.000 (subject to availability)

Renovations and closures

The property is closed in February.

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts major credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Murano Suites
Murano Suites Santiago
Murano Suites Apartment Santiago
Murano Suites Santiago
Murano Suites Apartment
Murano Suites Apartment Santiago

Frequently asked questions

Is Murano Suites currently open?

The property is closed in February.

Does Murano Suites offer free cancellation for a full refund?

Yes, Murano Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Murano Suites?

Yes, there's an outdoor pool.

Are pets allowed at Murano Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Murano Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Murano Suites?

Check-in start time: 3 PM; Check-in end time: 11 AM. There's a charge of CLP 25.000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CLP 25.000 (subject to availability).

What is there to do at Murano Suites and nearby?

Murano Suites has an outdoor pool and a sauna, as well as a fitness center.

Does Murano Suites have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

Does Murano Suites have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Murano Suites like?

Murano Suites is a short 10-minute walk from Military Academy Station and 15 minutes' walk from Parque Arauco Mall.

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Murano Suites Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Very good

Boa localização, sem internet

Apart bem localizado, boa mobília mas internet não funciona! E não há quem possa ajudar!
Felipe, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

I paid more money

They charge me taxes, that do not correspond , I pay an 25% over price . That is not described o the reserve
Charly, 3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Alojamiento normal

Alojamiento normal, con detalles que se deben mejorar como por ejemplo, la puerta del bano, no se puede cerrar
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Limpo e de ótima localização.

Ótimo atendimento.
This review was submitted before 2018 and has not been verified.

6/10 Good

Average, do not expect customer service

Over the phone service extremely poor. This is not a hotel, but a rent-apartment. Thus, there is no service at the reception whatsoever, not even to guide you.
This review was submitted before 2018 and has not been verified.

6/10 Good

Ok pour 2 nuiits

A besoin d etre rafraichis
This review was submitted before 2018 and has not been verified.

8/10 Very good

Departamento cómodo

Habitación comoda pero me toco mantener las ventanas siempre habiertas ya q el departamento estaba con mucho olor a cigarrillo .
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente ubicación

Excelente ubicación, departamento cuenta con todo lo necesario para la estadía por días
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Acogedor

Muy bien fue un viaje para realizar examenes
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great experience

It is not a hotel, but rather a furnished apartment, so there is no "front desk service". There is always someone in the entrance of the apartment building, but they only speak Spanish (no English) which wasn't a problem since you only have to pick up your keys from them. The owner was very nice. I realized that I did not bring the correct outlet adapter so none of my chargers worked. I emailed her about it, and she immediately emailed me back telling me where to get one within walking distance. The apartment is cleaned weekdays, and the place always seemed very clean. I only have 2 complaints: the shower was very unpredictable (I would randomly just get a few seconds of really hot or really cold water) and you can hear a ton of stuff from the other apartments. Both issues were very manageable. Tip- I noticed the shower was only weird in the evening, not the morning (6 am). And if you're a very light sleeper, I would recommend earplugs. Also, Parque Arauco is a must-see. There is a very pretty garden, a shopping mall, and some awesome restaurants. Overall, I very good experience, especially for the price.
This review was submitted before 2018 and has not been verified.

6/10 Good

Sin grandes pretenciones, un sitio muy amable.

Es una localización perfecta.... El apartamento se ubica en una zona residencial buena, cerca del metro, cerca de pequeños negocios que te ayudan en el dia a dia. También cerca del Parque Arauco y no lejos del Alto de las Condes y Mall de la Dehesa. Sin grandes pretenciones, un sitio muy amable para alojarse.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excelente apart

Es un lindo apart hotel, de mucha calidad en su cocina y el departamento en general. Camas cómodas, buen tv, wifi en la habitación, el baño limpio y con amenities, lo único es que habia acordado pagar al llegar, y cuando llegamos, ya habian hecho la transacción con la tarjeta de reserva. Excelente vista de Santiago. Super recomendable!
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Apartment in Santiago

I very much like staying in an Apartment over a Hotel for trips over two weeks. nomaids on the weekends is nice. But beware no laundry of meal service in available in the building.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente Acomodación

Excelente Ubicación, y Acomodación. Si se tiene vehículo hay que llamar antes de hacer el check in para solicitar los controles del parqueadero.
This review was submitted before 2018 and has not been verified.

6/10 Good

Be aware. This is not a hotel but rather an apartment building where the room you are staying in is actually a small furnished apartment. Can't beat the price, just don't expect the ease and resources of a hotel. If you don't speak Spanish, no one is there to help figure out anything. The room is nice, has a full kitchen.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

便利なコンドミニアム

安全な地域にあり，地下鉄の駅そばで便利なコンドミニアムです。日曜日も営業しているスーパーが駅の対角にあることもあり，非常に便利です。また，１階には有料ですが共同の洗濯機・乾燥機（日曜日は利用不可）が３台づつあり，たまに取り合いにもなりますが，助かります。ただ，キッチンのコンロは自動では火がつかないので，ライターまたはマッチが必要です。 ただアパートの数室をコンドミニアムとして貸し出しているため，何かあった場合には，アパートのフロントとは，ホテルのフロントではないため，直接運営会社に連絡する必要があります。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

conveniente ubicación a tres cuadras del metro

Tuve problemas con la entrada al apartaestudio (realmente no es un hotel, sino un edificio residencial donde hay algunos apartamentos amoblados para rentar), pero fue mi culpa por haber llegado antes de las 3 pm. Sin embargo, me solucionaron mi problema en menos de una hora y pude entrar antes del mediodía. El apartamento es cómodo y amplio para una persona o una pareja. El baño está muy bien y la cama está bien. El que me tocó (15-04) tenía una terraza amplia. Está equipado con cocina (aunque tal vez faltan algunos elementos como un limpión); tiene microondas y una nevera amplia. El internet tiene una velocidad apropiada y el TV tiene los canales usuales. El personal del edificio es servicial y amable. El gimnasio es básico.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excelente ubicación

Muy bien ubicado cerca a centros comerciales, paradero de bus y metro
This review was submitted before 2018 and has not been verified.

6/10 Good

NO ES UN HOTEL ES UNA HABITACION EN UN EDIFICIO

La informacion en la web no es correcta, NO TIENEN DESAYUNO CONTINENTAL como se anuncia, unas galletitas, unos sacos de cafe y un jugo son una gentileza, no un desayuno continental. Por lo demas la habitacion estaba bien, es agradable y limpia, pero el servicio no es de un Hotel, de hecho no hay una recepcion, solo la portera del edificio, nadie que te despierte y cosas por el estilo, ni siquiera hay un cartel en la calle que lo identifique, no es otra cosa que un lindo apartamento que rentan amueblado con servcio de mucama. Para no tener servicios ni desayuno resulta algo caro.
This review was submitted before 2018 and has not been verified.

2/10 Poor

MUY MALO. Me siento engañada.

Me siento engañada. Nunca mas volveria a ese hotel he estado en muchos hoteles en Argentina, Brasil, Estados Unidos y Espana y nunca me habia pasado esto. Mi reserva incluia desayuno continental tal desayuno nunca lo recibi me salieron con una cosa distinta. Una de las camas podia sentir los resortes en mi espalda y cuando me cambiaron la cama hacia tanto ruido que no podia dormir.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Murano Suítes

Hotel de boa localização, serviço de atendimento ao cliente muito bom. Sobre o conforto do quarto é regular uma vez que não tem ar condicionado e nem ventilador. Nos dois últimos dias não deixaram o café da manhã e nos demais dias o que deixaram como café da manhã foi apenas um suco com uma bolacha (isso não é bem um café da manhã). Quanto a limpeza do quarto e da cozinha, foi lamentável, principalmente nos últimos dois dias. Pia relativamente suja e pratos e copos sem enxugar. O quarto tem duas camas, a terceira cama é um sofá cama muito velho que se dorme muito mal devido as madeiras dos estrado. A garagem é boa e o atendimento da portaria excelente.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

Something Different

THE GOOD: Very nice suite. There is daily maid service. The snack basket is free. The price was good. The subway/metro, with a small underground shopping mall, is quite close. Each unit has its own router and internet speeds are fast. THE BAD: (1)This is a vacation rental in an apartment building. The front desk is manned 24 hours, but all they do is hand you whatever is in your mailbox, including the keys and a welcome letter (in Spanish). Most of them do not speak any English, and even if they did, they do not know much about the unit you are renting. (2) We had a bilingual person ask at the front desk when checkout time was. We were told twice, there there is no specific time and that 4:30 would be fine, so we arranged for an airport shuttle pickup at that time. At 10:30am the maid came and someone who did not speak English told us over the phone that we needed to checkout at 12noon! I am guessing that Hotels.com charged my credit card when I checked out (handed the desk my key), because there was nothing else that was done at that time. (3) There is no breakfast, despite what Hotels.com says. There is a basket of cookies and crackers, which is apparently free -- though nowhere does it say this. After the first day we ate a couple of cookies and they were replaced, and, as far as I know, were were not charged for that.
This review was submitted before 2018 and has not been verified.

8/10 Very good